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Apple “Warning Virus Detected” Mac scam fix

removal by Lucia Danes - - | Type: Malware

Apple “Warning Virus Detected” is the intrusive adware program that locks the screen of victims' browser to display fake error messages

“Warning Virus Detected” scam on Apple
Apple “Warning Virus Detected” virus is the technical support scan that delivers fake alerts stating about system issues or virus detection.
Apple “Warning Virus Detected” is the social engineering attack which puts a browser on a full screen that gets locked and filled with fake alerts stating about malware. Once the fake alert gets on the screen, the technical support number is also provided. People are offered to call the support team so all the issues can be indicated and fixed by professionals. Unfortunately, the number hides scammers on the other side that focus on getting your personal information or money. 

“Warning Virus Detected” is a fake pop-up message that might appear on iPhones screen[1]. Typically, it shows up when users browse the web using Safari. However, it’s not a real notification by Apple because no legitimate software or tech company delivers such messages to the screen directly, especially with provided phone numbers or contact information. 

Name Apple “Warning Virus Detected” virus
Type Technical support scam
Target Apple devices
Symptoms Fake system alerts show up on the screen of the device suggest contacting support team people via the provided phone number, commercial content redirects keep the user from accessing other pages
Distribution Adware program already installed on the machine, deceptive advertisements, questionable pages
Main danger Exposes to malicious content, criminals behind the “tech support number” trick people into revealing their personal information or paying for services. Attackers can get remote access to the PC and steal information directly from the machine
Elimination Get a reliable anti-malware program and remove Apple “Warning Virus Detected” virus from the system alongside related applications

Apple “Warning Virus Detected” scam is the fake alert message that mostly appears on mobile devices like iPads or iPhones and tricks people into calling the number or in any other way contacting scammers behind this malicious program. Once the victim gets scared and concerned about the state of his or her device and calls for support scammers can ask for various things and trick people into installing software, giving the remote access to the device.

Once the scammer gets into contact with the user they can lure people into revealing valuable information or paying for the service. If remote access is gained for the supposed help, attackers can install keystroke loggers or different maleware and once the person is asked to pay for the techincal support, all the credentials get captured and stolen.

Later on, the information collected by Apple “Warning Virus Detected” campaign can be sold to a third-party attacker, used in other scams, or used to stole money from the accounts directly. Such credentials, passwords, and logins get especially valuable on the dark web forums.

Apple “Warning Virus Detected” virus belongs to the group of technical support scams because of the warning contens. The purpose of such cyber threats is to convince people calling the provided number that can differ from victim to victim, in this case, +1-800-556-2901. Apple “Warning Virus Detected” virus
Apple “Warning Virus Detected” message appears on the iPhones, Mac computer and other Apple devices.

Even though the pop up claims that it’s a toll-free number, dialing it is not recommended due to these reasons:

  • it might be an expensive phone call even though it is said it’s free of charge;
  • crooks might trick you into installing or purchasing suspicious security software;
  • scammers might swindle your personal information, including credit card information;
  • you might be fooled into installing spyware or other malware on your iPhone.

The Apple “Warning Virus Detected” might seem legit at first glance. It has a similar interface as regular iPhone’s notification. The alert itself claims that iOS crashed due to some third-party application:

Warning IOS – Crash report

Due to a third party application in

iOS crashed

Contact Support for an immediate fix +1-800-556-2901 (Toll Free)

If you are an attentive person, you can easily suspect “Warning Virus Detected” scam by left typos and mistakes. Several versions of the scam are spreading since 2015, asking for $80 for fixing their phones.[2] Otherwise, their personal information will be stolen and leaked.

Apple “Warning Virus Detected” scam
Apple “Warning Virus Detected” virus is the scam that targets iPhone users encourages to call the fake technical support line.

Additionally, iPhone users report[3] about similar pop-up messages that tell about detected viruses on the device, compromised social media and banking apps, and other privacy-related issues. Crooks also use the 1-844-423-2464, 1-800-480-4170, 0800-279 -6211, 0800-652-4895 and other numbers for fake Apple Support.

iPhone owners should remain vigilant and do not follow the instructions provided on the smartphone’s screen. Once you receive this pop-up, just close Safari’s tab. It’s possible that you have entered a compromised website that was used for delivering tech support scam. However, if these alerts continue showing up, you should put more effort to remove Apple “Warning Virus Detected” virus.

These alerts might be delivered by adware or another potentially unwanted program (PUP) that already runs on your machine. Thus, you have to uninstall it and reset Safari or another browser that delivers these warnings. Additionally, you can opt for the automatic Apple “Warning Virus Detected” removal with Reimage Reimage Cleaner Intego or SpyHunter 5Combo CleanerApple “Warning Virus Detected” pop-ups

Scammers reach potential victims using shady techniques

Often redirects to technical support scam sites or misleading pop-ups are triggered by compromised websites. However, mobile security experts from[4] note that it might be adware’s responsibility as well. For instance, the adware may have sneaked inside your iPhone when you downloaded a third-party app outside Apple Store or iTunes.

However, you should not believe that misleading pop-up tells the truth and your smartphone is compromised due to a particular app. All you have to do is to get rid of this cyber threat and stop installing apps from questionable stores. Choosing the official provider gives the huge advantage of seeing all the included programs and de-selecting them from the list.

You should avoid using p2p networks, torrents, freeware download sites and similar services that allow free downloads of software, updates and other content. PUP developers distribute their questionable products this way and you can even get a serious malware on the machine.

Eliminate “Warning Virus Detected” scam

If you continuously receive this pop-up, it might be the sign that your iPhone is infected with adware. Thus, in order to remove “Warning Virus Detected” virus, you have to look up for suspicious apps and uninstall them. Additionally, Safari reset is also needed:

  1. Go to Settings.
  2. Find Safari.
  3. Find Clear History & Website Data option and tap on it.

However, if you received a similar alert on MacBook or desktop computer, you should follow Apple “Warning Virus Detected” removal guide below or use anti-spyware tools to uninstall this cyber threat.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Apple “Warning Virus Detected” virus, follow these steps:

Erase Apple “Warning Virus Detected” from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Apple “Warning Virus Detected” and related programs
    Here, look for Apple “Warning Virus Detected” or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete Apple “Warning Virus Detected” from Mac OS X system

Follow these steps to look up for Apple “Warning Virus Detected” adware and its components. Once it's done, reset Safari web browser.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Apple “Warning Virus Detected” or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of Apple “Warning Virus Detected” from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Apple “Warning Virus Detected” and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Apple “Warning Virus Detected” removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove Apple “Warning Virus Detected” virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Apple “Warning Virus Detected” should be removed from your Microsoft Edge browser.

Uninstall Apple “Warning Virus Detected” from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Apple “Warning Virus Detected” and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Apple “Warning Virus Detected” removal. Click on 'Reset Firefox' button for a couple of times

Eliminate Apple “Warning Virus Detected” from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Apple “Warning Virus Detected” and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Apple “Warning Virus Detected” removal. Click on 'Reset' button to complete your removal

Erase Apple “Warning Virus Detected” from Safari

Typically Safari reset helps to get rid of Apple “Warning Virus Detected” pop-ups. Thus, follow these steps to complete this procedure:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Apple “Warning Virus Detected” or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Apple “Warning Virus Detected” removal process. Select all options and click on 'Reset' button

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant a full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. 

Nevertheless, there's a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various circumstances, malware is also one of the main culprits that can cause loss of pictures, documents, videos, and other important files. Potentially unwanted programs may clear files that keep the application from running smoothly.

More serious malware infections lead to significant data loss when your documents, system files, or images get locked. Ransomware is the one that is focused on such functions, so your device gets useless without access to needed data. Even though there is little to no possibility to recover after file-locking threats, some applications have features for such recovery in the system.

In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author

Lucia Danes
Lucia Danes - Virus researcher

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