Badfail@qq.com ransomware: what it is and how to remove it

Badfail@qq.com is classified as a crypto-ransomware virus. It stems from a relatively old and infamous family of ransomware, dubbed as Dharma.

Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

Automatic

Get a free scan and check if your PC is infected.

Fortect finds malware, unwanted programs and the Windows damage they leave behind, and repairs it in one pass.

Make sure nothing will rename more files to .arrow: an automatic scan checks the PC first.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.

Do it yourself · free Remove Badfail@qq.com ransomware yourself 6 steps, about 18 minutes, no software needed.

Start the steps
Badfail@qq.com: badfailqq com ransomware virus
Badfail@qq.com as our 2021 report showed it.

Badfail@qq.com ransomware: summary

NameBadfail@qq.com
TypeRansomware
Danger levelHigh. Locks personal files and can damage them permanently
FamilyDharma ransomware, Arrow ransomware
File extensionsBadfail@qq.com, but can sometimes replace with .arrow, Blammo@cock.li or bitcoin888@cock.li
SymptomsThe most popular file types inaccessible, ransom note generated on the desktop, antivirus blocked, random crashes
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 13 more facts
DecryptableNot confirmed yet
Detection namesNo Microsoft detection name is known
Ransom noteNot recorded in our earlier report
ContactBadfail@qq.com, test1.Badfail@qq.com, bitcoin888@cock.li
Encrypted file extension.arrow
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DistributionNot recorded in the old report
DamageNot recorded in the old report
Evidence4 write-ups by security sites; details still limited
Encrypted files.arrow
Free decryptorNo free decryptor is known (checked 6 October 2026)
First seen30 June 2021
Facts checked6 October 2026
  • File extension: .arrow

From our report of Jun 2021 · not reviewed since

More from our earlier report on Badfail@qq.com

  • Install a trustworthy security tool and set it run a deep system scan.
  • The machine gets significantly affected when the malware is present.
  • You should run the app like and clean any virus damage that gets found
  • .gpx, .kml, .kmz, .asp, .aspx, .cer, .cfm, .csr, .css, .htm, .html, .js, .jsp, .php, .rss, .xhtml, .doc, .docx, .log, .msg, .odt, .pages, .rtf, .tex, .txt, .wpd, .wps, .csv, .dat, .ged, .key, .keychain, .pps, .ppt, .pptx, .ini, .prf, .hqx, .mim, .uue, .7z, .cbr, .deb, .gz, .pkg, .rar, .rpm, .sitx, .tar.gz, .zip, .zipx, .bin, .cue, .dmg, .iso, .mdf, .toast, .vcd, .sdf, .tar, .tax2014, .tax2015, .vcf, .xml, .aif, .iff, .m3u, .m4a, .mid, .mp3, .mpa, .wav, .wma, .3g2, .3gp (the list is not definite).
  • .arrow .id-{id}.[bitcoin888@cock.li].arrow .id-{id}.[Blammo@cock.li].arrow .id-{id}.[marat20@cock.li].arrow .id-{id}.[vauvau@cock.li].arrow

How Badfail@qq.com ransomware behaves

From our report of Jun 2021 · not reviewed since

Badfail@qq.com is a crypto-malware that marks all encoded files with a lengthy appendix

Badfail@qq.com is classified as a crypto-ransomware virus.

It stems from a relatively old and infamous family of ransomware, dubbed as Dharma. It shares the same behavioral traits and design with Arrow ransomware, so experts consider it to be a direct variation of Arrow ransomware. The activity of this infection has been spotted at the end of March 2018 when victims reported their files locked by Badfail@qq.com file extension.

Ransomware researchers claim that the Badfail@qq.com virus exploits AES-256 cipher to render the most popular file types unreadable. An example of a file encrypted by the virus looks like test1.Badfail@qq.com.

Before getting the chance to start data corruption, this ransomware virus has to hijack the system (compatible with 32-bit and 64-bit systems). Usually, it finds its way into the system via malspam campaigns, but the payload can also be spread via drive-by-download attacks and exploit kits.

Once installed, it launches Command Prompt with Administrative privileges, so the victim can see a black window popping up on the screen for a couple of seconds. Ransomware runs multiple scripts, one of which commands to remove Windows Volume Shadow Copies. Besides, it installs multiple files in %APPDATA%, C:\Windows\System32, C:\Windows\System64, C:\Windows\System Files.

Unauthorized system changes are followed by data encryption. The ransomware uses a complicated AES cipher, which appends the Badfail@qq.com file extension to the following file formats:

The virus can alter the extension and, instead of the mentioned, append one of the following:

The victim is expected to notice locked files in the first place. However, a ransom note is yet another clear symptom of an attack. The note is typically disclosed in the form of a text file on the desktop or in each folder that contains encoded data.

The ransom note demands a victim to pay the ransom in Bitcoin crypto coins and initiate a transaction via Bitcoin wallet via Tor browser. Before that, he or she has to email the developers via Blammo@cock.li or Badfail@qq.com to get personalized instruction.

If your PC has already been attacked by this crypto-extortionist, we are sorry for you. However, we along with partners from bedynet.ru do not recommend you to pay the ransom. Instead of that, initiate an in-depth system scan with or to remove the malware with the whole pack of malicious files.

Badfail@qq.com removal is the only smart move that you can take in this kind of situation. Paying the ransom does not give a guarantee that cybercriminals will unlock your files. They can either vanish entirely after receiving your payment or sent you a fake decryptor that is not capable of decrypting a single file.

Therefore, to protect yourself from losing money, remove Badfail@qq.com as soon as possible and decrypt data using one of the alternative data decryption methods listed at the end of this post.

NOTE: you can try to launch Dharma Decryptor right after the removal. This ransomware is an offspring of Dharma so that the decryptor might work. However, note that this ransomware more than ten different versions, some of which give up for deciphering and the others don't.

Badfail@qq.com: badfailqq com ransomware virus
Badfail@qq.com in our 2021 report.
Badfail@qq.com: badfailqq com virus
Badfail@qq.com in our 2021 report.

From our report of Jun 2021 · not reviewed since

Crypto-malware spreads in many tricky ways: beware of a few

Ransomware is a type of infection that can damage most if not all personal files on the targeted PC.

It is capable of doing so due to complex cryptography methods employed, and multiple system's changes initiated. However, complex performance would be a zero threat if cybersecurity experts would find a wall to stop ransomware dissemination. Currently, crooks manage to foist thousands of ransomware payloads worldwide via the following mediums:

One of the precautionary measures that have to be taken to protect the system from a ransomware attacks is the right choice of anti-malware. Read license terms and analyze what features the tool has to ensure as strong protection as possible. Real-time protection is a must.

Besides, avoid visiting adult content, gambling, and other potentially dangerous domains. Besides, restrain from clicking on ads and links provided on web domains that you are not familiar with.

  • Malicious email attachments;
  • Illegal websites;
  • Fake software updates;
  • Infected advertising platforms;
  • Exploit kits.

How to remove Badfail@qq.com ransomware

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove Badfail@qq.com and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    Badfail@qq.com encrypts everything it can reach, including drives and shares you connect later. Cut the network first: cable out, or Wi-Fi off from the taskbar.

    Then unplug every USB stick and backup disk and pause cloud sync, so the encrypted versions do not replace your online copies. Do not reconnect any of them until the ransomware is removed from the Windows 11 or Windows 10 PC.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and identify the family

    Find the ransom note, usually a .txt, .html or .hta file in every folder or on the desktop, and copy it with one or two encrypted files to a USB stick.

    From another device, upload them to ID Ransomware or No More Ransom's Crypto Sheriff, which name the family from the note and the file extension. Write down the contact address and your personal ID from the note for the report.

    Warning: Never contact the attackers from the infected Windows 11 or Windows 10 PC.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    For Badfail@qq.com, no free decryptor is known (checked 6 October 2026). Search the family name in the No More Ransom decryption tools list and in the free decryptors of Emsisoft, Avast and Kaspersky, because new tools appear years after an attack.

    Important: Keep the encrypted files even if nothing works today, and do not pay before every free option is ruled out: payment does not guarantee a working key.

    Decryptors run on Windows 11 and Windows 10, but only after the ransomware itself is removed.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Restoring or decrypting files while Badfail@qq.com still runs lets it encrypt them again. Run a Full scan in Windows Security > Virus & threat protection > Scan options, then the Microsoft Defender Antivirus (offline scan).

    If the ransomware blocks Windows Security, start Safe Mode with Networking and scan from there. Some families install a password stealer as well, so let both scans finish on Windows 11 or Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Open Command Prompt as administrator and run vssadmin list shadows. If it lists copies dated before the attack, right-click a folder with encrypted files in File Explorer, choose Properties > Previous Versions, and open or restore a version from before that date.

    ShadowExplorer, a free tool, shows the same copies when the tab is empty or hidden. Most current families delete shadow copies, so an empty list is normal, but the check takes two minutes on Windows 11 or Windows 10.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    Restore from an external backup, File History or OneDrive's version history, choosing a date before the attack. Connect the backup drive only after the scans are clean, or the ransomware encrypts it too.

    If there is no backup, file recovery software can sometimes find the deleted originals, because some ransomware writes an encrypted copy and deletes the original file.

    Stop writing to the drive and try recovery on Windows 11 or Windows 10 before new files overwrite the space.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Repair damaged system components

Once a computer is infected with malware, its system is changed to operate differently. For example, an infection can alter the Windows registry database, damage vital bootup and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not capable of doing anything about it, leaving it just the way it is. Consequently, users might experience performance, stability, and usability issues, to the point where a full Windows reinstall is required.

Therefore, we highly recommend using a one-of-a-kind, patented technology of repair. Not only can it fix virus damage after the infection, but it is also capable of removing malware that has already broken into the system thanks to several engines used by the program. Besides, the application is also capable of fixing various Windows-related issues that are not caused by malware infections, for example, Blue Screen errors, freezes, registry errors, damaged DLLs, etc.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
    Reimage download
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation processReimage installation
  • The analysis of your machine will begin immediatelyReimage scan
  • Once complete, check the results - they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.Reimage results

By employing , you would not have to worry about future computer issues, as most of them could be fixed quickly by performing a full system scan at any time. Most importantly, you could avoid the tedious process of Windows reinstallation in case things go very wrong due to one reason or another.

Restore files using data recovery software

Since many users do not prepare proper data backups prior to being attacked by ransomware, they might often lose access to their files permanently. Paying criminals is also very risky, as they might not fulfill the promises and never send back the required decryption tool.

While this might sound terrible, not all is lost - data recovery software might be able to help you in some situations (it highly depends on the encryption algorithm used, whether ransomware managed to complete the programmed tasks, etc.). Since there are thousands of different ransomware strains, it is immediately impossible to tell whether third-party software will work for you.

Therefore, we suggest trying regardless of which ransomware attacked your computer. Before you begin, several pointers are important while dealing with this situation:

  • Since the encrypted data on your computer might permanently be damaged by security or data recovery software, you should first make backups of it - use a USB flash drive or another storage.
  • Only attempt to recover your files using this method after you perform a scan with anti-malware software.

Install data recovery software

  1. Download .
  2. Double-click the installer to launch it.
  3. Follow on-screen instructions to install the software.Install program
  4. As soon as you press Finish, you can use the app.
  5. Select Everything or pick individual folders where you want the files to be recovered from.Select what to recover
  6. Press Next.
  7. At the bottom, enable Deep scan and pick which Disks you want to be scanned.Select Deep scan
  8. Press Scan and wait till it is complete.Scan
  9. You can now pick which folders/files to recover - don't forget you also have the option to search by the file name!
  10. Press Recover to retrieve your files.Recover files
Find a working decryptor for your files

File encryption is a process that is similar to applying a password to a particular file or folder. However, from a technical point of view, encryption is fundamentally different due to its complexity. By using encryption, threat actors use a unique set of alphanumeric characters as a password that can not easily be deciphered if the process is performed correctly.

There are several algorithms that can be used to lock data (whether for good or bad reasons); for example, AES uses the symmetric method of encryption, meaning that the key used to lock and unlock files is the same. Unfortunately, it is only accessible to the attackers who hold it on a remote server - they ask for a payment in exchange for it. This simple principle is what allows ransomware authors to prosper in this illegal business.

While many high-profile ransomware strains such as Djvu or Dharma use immaculate encryption methods, there are plenty of failures that can be observed within the code of some novice malware developers. For example, the keys could be stored locally, which would allow users to regain access to their files without paying. In some cases, ransomware does not even encrypt files due to bugs, although victims might believe the opposite due to the ransom note that shows up right after the infection and data encryption is completed.

Therefore, regardless of which crypto-malware affects your files, you should try to find the relevant decryptor if such exists. Security researchers are in a constant battle against cybercriminals. In some cases, they manage to create a working decryption tool that would allow victims to recover files for free.

Once you have identified which ransomware you are affected by, you should check the following links for a decryptor:

  • No More Ransom Project
  • Free Ransomware Decryptors by Kaspersky
  • Free Ransomware Decryption Tools from Emsisoft
  • Avast decryptors

No More Ransom Project

If you can't find a decryptor that works for you, you should try the alternative methods we list below. Additionally, it is worth mentioning that it sometimes takes years for a working decryption tool to be developed, so there are always hopes for the future.

Create data backups to avoid file loss in the future
Scan your system with anti-malware

If you are a victim of ransomware, you should employ anti-malware software for its removal. Some ransomware can self-destruct after the file encryption process is finished. Even in such cases, malware might leave various data-stealing modules or could operate in conjunction with other malicious programs on your device.

or can detect and eliminate all ransomware-related files, additional modules, along with other viruses that could be hiding on your system. The security software is really easy to use and does not require any prior IT knowledge to succeed in the malware removal process.

Isolate the infected computer

Some ransomware strains aim to infect not only one computer but hijack the entire network. As soon as one of the machines is infected, malware can spread via the network and encrypt files everywhere else, including Network Attached Storage (NAS) devices. NAS devices are commonly compromised via reused administrator credentials and remote access services, and attackers may also delete existing snapshots. If your computer is connected to a network, it is important to isolate it to prevent re-infection after ransomware removal is complete.

In modern environments, ransomware often spreads using stolen credentials, remote management tools, VPN connections, and cloud synchronization services, not only through shared network drives.

The easiest way to disconnect a PC from everything is simply to plug out the ethernet cable. This does not disconnect wireless networks, VPN connections, or cloud services, which must also be disabled separately. However, in the corporate environment, this might be extremely difficult to do (also would take a long time). In many organizations, devices are centrally managed, and network isolation is typically performed by IT or security teams using endpoint security or device management tools. The method below will disconnect from all the networks, including local and the internet, isolating each of the machines involved.

On modern Windows systems, network connections can also be disabled through the Settings app or automatically isolated using endpoint detection and response (EDR) tools.

  • Type in Control Panel in Windows search and press Enter
  • Go to Network and InternetNetwork and internet
  • Click Network and Sharing CenterNetwork and internet 2
  • On the left, pick Change adapter settingsNetwork and internet 3
  • Right-click on your connection (for example, Ethernet), and select DisableNetwork and internet 4
  • Confirm with Yes.

If you are using some type of cloud storage you are connected to, you should disconnect from it immediately. It is also advisable to disconnect all the external devices, such as USB flash sticks, external HDDs, etc. Once the malware elimination process is finished, you can connect your computers to the network and internet, as explained above, but by pressing Enable instead. Before reconnecting, credentials should be reset, persistence mechanisms checked, and backups verified to ensure reinfection does not occur.

From our report of Jun 2021 · not reviewed since

Learn how to get rid of Badfail@qq.com ransomware virus

Do not try to remove the threat manually.

Not because you can lose the encrypted data permanently, but because you will not succeed no matter how you try. It's practically impossible to initiate Badfail@qq.com removal since it scatters malicious files all around the system.

To get rid of this cyber infection, you will be able to decrypt files using alternative methods. As we have pointed out, Badfail@qq.com is a version of Arrow and Dharma, so try a free Dharma decryptor in the first place. You can find a download link down below.

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Make the next attack harmless

Badfail@qq.com could only hurt the files that had no second copy, and the signs (files that end in .arrow and no longer open) showed exactly which ones those were.

The 3-2-1 rule fixes that:

  • three copies
  • two media
  • one disconnected

A practical version for a home PC: OneDrive or another cloud backup with version history, plus an external disk that you plug in once a week for File History and then unplug. Test a restore now and then by opening a few files from the backup on another device.

Details, schedules and what not to back up are in our 3-2-1 backup guide for Windows.

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online.

One of the basic means to add a layer of security - choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features.

However, if you want true anonymity, we suggest you employ a powerful VPN - it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable.

Family photos, work documents, school projects - these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur:

  • power cuts
  • Blue Screen of Death errors
  • hardware failures
  • crypto-malware attack
  • even accidental deletion

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, can be your only hope to retrieve your invaluable files.

Questions about Badfail@qq.com ransomware

How do I open .arrow files?

You cannot open them by renaming or with another program, because the content of files ending in .arrow has been encrypted. The only ways back are a working decryptor for the family, or clean copies from elsewhere:

  • OneDrive versions
  • File History
  • an offline backup drive
  • Previous Versions if the ransomware did not delete them

Identify the family first by uploading the ransom note and one encrypted file to ID Ransomware or No More Ransom. Avoid websites and programs that promise to open any encrypted file; they do not work and some are scams.

When will a decryptor for Badfail@qq.com be released?

Nobody can promise a date. When we last checked, on 6 October 2026, no free decryptor is known. Decryptors usually appear after one of three events:

  • police seize the attackers' servers and keys
  • the authors leak or publish the master keys
  • researchers find a mistake in how the ransomware generates keys

Some families got a tool within weeks, others never. Keep the encrypted files and the note on an external drive, check No More Ransom every few months, and follow news about the Badfail@qq.com family. A decryptor may need an original file, so keep any unencrypted copies too.

Can a data-recovery company decrypt my files for a fee?

Only if a decryptor already exists or the company pays the attackers for you. Some "ransomware recovery" services advertise that they can decrypt families with no known flaw; in practice they negotiate with the attackers and add their own fee. Others use the same free tools listed on No More Ransom.

Before you hire anyone, ask in writing how they will recover the files, whether they will contact the attackers and what happens if they fail. A legitimate service answers clearly. If a free decryptor exists for your family, you can run it yourself.

Should I pay the ransom?

We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.

Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.

How did Badfail@qq.com get on my computer?

The way Badfail@qq.com spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened. On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password.

Think back to what was downloaded or installed in the days before files that end in .arrow and no longer open, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Did Badfail@qq.com steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by Badfail@qq.com, but the only confirmed sign is files that end in .arrow and no longer open, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Is Badfail@qq.com the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Will .arrow spread to my other drives?

It can. Ransomware encrypts every drive and network share it can reach while it runs, so external disks, USB sticks and shared folders connected during the attack may also have files ending in .arrow. Disconnect everything now, then check each device from a clean computer.

Do not plug a backup drive into the infected PC until the ransomware has been removed with an offline scan. Cloud folders such as OneDrive sync the encrypted versions, but they keep earlier versions you can usually restore.

If I delete Badfail@qq.com, do my files come back?

Unfortunately not. Deleting the program only ends the attack; every file that already has the .arrow ending stays encrypted, because decryption needs a key that only the attackers hold.

That is why this guide separates removal from recovery. First make sure Badfail@qq.com is gone with an offline scan, then work through the recovery list:

  • backups
  • OneDrive history
  • Previous Versions
  • copies on other devices and
  • if one exists
  • a decryptor

Do not rename or edit the encrypted files in the meantime, and keep them even if nothing works today.

Will Fortect remove Badfail@qq.com?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For Badfail@qq.com, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

  1. IAPP: The ransomware epidemic explained (read October 6, 2026)
  2. CISA: StopRansomware (read October 6, 2026)
  3. No More Ransom (read October 6, 2026)
  4. FTC: How to recognize, remove and avoid malware (read October 6, 2026)
  5. Microsoft Learn: Microsoft Defender Offline (read October 6, 2026)

More removal guides

Questions and experiences: Badfail@qq.com ransomware

Still seeing it, or found something we did not cover? Ask here: members and our editors answer. Reading is open; writing needs a free account.

0 comments

…

5,516 members already hereReading, writing, commenting and voting. 0 verified · 241 joined this year