Severity scale:  
  (9/100)

How to get rid of Congratulations you won (2018 update)

removal by Linas Kiguolis - - | Type: Adware

Congratulations, you won! — a scam offering valuable prizes for Chrome users in exchange for answering questionnaires

Examples of
Congratulations, you won! is a scam that can be seen on mobile devices and computers because of the adware-type program hiding in the system

“Congratulations, you won” is a widespread internet scam[1] that has been popular for several years now. These alerts are typically triggered on Android, iOS, Windows, Mac and other operating systems by the adware-type virus. No matter how harmless such scams seem, keep in mind that their one and only aim is to swindle users' personal information. Congratulations, you won virus poses as a lottery promising tempting prizes (iPhone, Samsung phones, Walmart or Amazon gift cards or other prizes) in exchange for answering a few simple questions. Unfortunately, in the final stage, such surveys lead users to a form suggesting them enter their email address, full name or even credit card information. This information might be used for further crimes, including credential stuffing,[2] identity theft, etc.

Name Congratulations, you won
Also known as
  • Congratulations, You have been selected;
  • Congratulations, Google user! You are our winner today!
Caused by Potentially unwanted program; adware
Main Aims  To swindle users' personal information; generate income from sponsored content
Main risks Identity theft, money loss
Symptoms Continuous reappearance of misleading ads on the web browser offering fake prizes
Ways to fix the problem A full system scan with Reimage; Uninstalling adware from the system and resetting the affected web browsers

Congratulations, you won meme might look believable (especially for inexperienced users) because of the theme used. At first glance, it looks just like any pop-up window from Microsoft Corporation. Please be aware that scammers put a lot of resources and effort to make these type of scams to seem convincing. Thus, the pop up has nothing to do with Microsoft and is designed to deceive unsuspecting users.

Congratulations, you won website might be altered based on the users' location, device, and other browser preferences because adware can track, monitor and collect information regarding your browsing history, most viewed sites and searched items. Fake reward messages may state:

  • Congratulations, you won a Google gift;
  • Congratulations, you won $1000 Walmart Gift Card;
  • Congratulations, you won an iPhone;
  • Congratulations you have been selected;
  • etc.

The cyber threat which is hiding behind this scam immediately states that you have won an expensive prize that you can claim once you complete a short survey which consists of three questions. However, the Gift Card or an iPhone can be requested after you enter your full name, email address or even log in to your online banking account.

Remember that these specific survey questions given in the Congratulations, you won gif are extremely straightforward and are designed to convince users that it is particularly easy to obtain a valuable gift in just three steps. The following text is displayed in the pop-up:

“Congratulations User!
You have been selected today to receive a FREE iPhone X, PlayStation 4 or Samsung Galaxy S6!
Please click OK to claim the prize before we giveaway to somebody else!”

The time limit can also be given, so you are rushed to complete the survey within two minutes or so.[3] Otherwise, the gift is said to be given to somebody else. This is a common trick used by scammers to catch users at the right moment and lead them to fear of losing the promised free prize. However, as we have already said in this article, Congratulations, you won pop-up is a scam and nothing else.

Congratulations, you have won
Congratulations, you have won is yet another version of the meme that focuses on getting sensitive data from users

What happens after falling for the scam

If you happen to fall for this scam and proceed with the offer, you will be prompted to enter your telephone number and then has to register for a service (which costs $5 a week) that you certainly do not need. As mentioned many times, decline all offers coming from Congratulations, you won meme. However, note that it doesn't eliminate the roots of the issue. For that, you will have to run a full system scan on your computer.

“Congratulations, you won!” might also:

  • deliver intrusive ads ;
  • redirect to malicious websites;
  • gather non-personally identifiable information (URLs visited, IP addresses, search queries, etc.);
  • sell or share aggregated information with third-parties;

Keep in mind that ads generated by potentially unwanted programs might lead to malicious websites which could download and install various malware. Therefore, you should speed up with Congratulations, you won removal. Also, do not forget that scam messages may appear on various devices with different operating systems.

When trying to figure out how to get rid of Congratulations you won virus on iPad, iPad or another device, use reputable anti-malware tool for the OS your machine is based on. You can find trustworthy apps in the App Store and some of the programs that we offer below also have mobile versions. Also, recent scam campaigns targeted Android users, you can find removal instructions down below.

Security experts provide two methods to remove Congratulations, you won virus from the system. You can defeat it bare hands by following the guide below, or you can scan the system with Reimage or another anti-malware tool to wipe out PUP automatically. Automatic virus elimination method gives the best results because it terminates all related programs and cleans the system thoroughly. 

Congratulations, you won virus is an adware spreading with the help of bundling

The most common way of a PUP getting into your system is with bundling. Typically, users tend to install free software from the internet while using Recommended settings and skipping steps. However, if Advanced/Custom modes are not used, PUPs might sneak into the computer. Therefore it is highly recommended to always use Advanced settings and opt-out of any unwanted programs (browser toolbars, optimization utilities, etc.).

To protect yourself, you should also follow these security tips provided by Utanvirus.se[4] specialists:

  • Download software from official sources and never use third-party or Torrent websites;
  • If you need to update your software, always visit official websites instead of clicking on pop-ups generated from dubious sites;
  • While installing software, carefully read through terms and conditions and untick any unwanted programs while in Advanced mode;
  • Obtain an anti-malware/anti-adware software that offers real-time protection.

Get rid of Congratulations, you won scam from Android or iPhone

Congratulations, you won! virus has been actively spreading on Android and iOS devices. If your iPhone, iPad or other dives has been interrupting you with ads offering the reward or valuable prize, there is a great chance that your system is infected with the Fakeyouwon malware or similar virus.

To uninstall Congratulations, you won from Android, follow these steps:

  • Scan the device with reputable anti-malware tool like Reimage for Android.
  • Reboot the device in Safe Mode:
    When in Safe mode go to Settings and click on Apps or Application manager.
    Look for suspicious apps and uninstall them.
  • If the problem persists, perform factory reset:
    Go to Settings.
    Select Privacy and Factory reset.
    Back up your data 
    before the reset.
    Reset device to remove the virus.

To get rid of Congratulations you won from iPhone, use the guide given below:

  1. Go to Settings;
  2. Tap on Safari icon;
  3. Select Clear History and Website Data;
  4. Close the window.

Additionally, follow these steps: 

  1. Go to Settings -> General;
  2. Tap on Erase All Contents option.

Get rid of Congratulations, you won virus for good

Fortunately, it is relatively easy to remove Congratulations, you won virus from Windows or MacOS. If you are a proficient user, please follow the step-by-step guide below, presented to you by our experts.

Please be aware that you need to follow every step carefully and in the correct order, otherwise the PUP might be re-installed after a restart of your browser/computer.

If you are having issues with manual Congratulations, you won removal, you can use an anti-malware software as it can detect the unwanted program, delete all its registries and related files with ease.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

Offer
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove “Congratulations, you have won” scam, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase “Congratulations, you have won” scam from Windows systems

To remove “Congratulations, you won” adware manually, follow these instructions:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Congratulations, you have won” scam and related programs
    Here, look for “Congratulations, you have won” scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall “Congratulations, you have won” scam from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Congratulations, you have won” scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of “Congratulations, you have won” scam from Internet Explorer (IE)

Reset Internet Explorer to get rid of fake pop-ups.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Congratulations, you have won” scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Congratulations, you have won” scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate “Congratulations, you have won” scam from Microsoft Edge

Follow these instructions to stop annoying pop-ups and redirects:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Congratulations, you have won” scam should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Congratulations, you have won” scam from Mozilla Firefox (FF)

This guide will help you to remove suspicious components related to “Congratulations, you won” scam:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Congratulations, you have won” scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Congratulations, you have won” scam removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete “Congratulations, you have won” scam from Google Chrome

Uninstall questionable add-ons and reset Googe Chrome to stop adware's activities:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Congratulations, you have won” scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Congratulations, you have won” scam removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase “Congratulations, you have won” scam from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Congratulations, you have won” scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Congratulations, you have won” scam removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Linas Kiguolis
About the company Esolutions

References

Removal guides in other languages