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Crptxxx ransomware virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - -   Also known as BTCware | Type: Ransomware
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What is Crptxxx ransomware and how actively does it spread around?

Crptxxx virus is a ransomware[1] that tries to look scary by using a name, which is similar to another ransomware’s name. It seems that Crptxxx ransomware was dubbed this way to trick victims into thinking that they were infected with CryptXXX ransomware which is a multi-version malware[2]. Although this ransomware is not perfect, Crptxxx malware seems to be even less professional. Just like any other ransomware project, this virus was created with an intention to be used for illegal attacks against unprotected computers. After a successful attack, the virus should encrypt all files on the computer system, add .crptxxx file extensions to them, and then leave a ransom note dubbed HOW_TO_FIX!.txt, which says that all data on the computer was encrypted using AES algorithm[3]. The ransomware asks to download Tor browser[4] and access a particular domain, however, at the moment these domains can not be opened. The virus advises the victim not to use any third-party software for data decryption, otherwise “it can cause permanent data loss.” Sadly, we are not sure if ransomware authors can restore your files, either. 

This crypto-malware was updated in the end of March. The second its version is dubbed “BTCware” because of the extension used by this ransomware. BTCWare ransomware asks its victims 0.5 BTC in exchange for releasing their files. They have also been required to register Blockchain wallet to make successful transactions to cyber criminals. The ransom note is called “#_HOW_TO_FIX_!.hta” which is identical to the first version of this ransomware. If you happen to find it on your PC’s desktop, you should waste no time to remove Crptxxx virus from your computer. 

They are going to ask you to create a Bitcoin wallet, buy some Bitcoins and transfer a particular sum of them to criminals’ Bitcoin wallet. Bitcoin is a virtual currency that helps people stay anonymous while making payments, and unfortunately, it has helped ransomware industry prosper rapidly[5]. We highly advise you to stay patient and not pay the money that cyber criminals expect to get from you. It seems that the described ransomware version is not that sophisticated regarding programming, so it is likely that it might be cracked soon. As soon as Crptxxx decrypter becomes available, we will update this article. Until then, you can try other data recovery means, which are described below. You can also recover your files from a data backup. Before you start data recovery procedure, remove Crptxxx completely. For that, you can use anti-malware programs, for instance, Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus. However, do not rush to run these programs right now – firstly, use the Crptxxx removal guide provided below and restart your PC in a Safe Mode with Networking.

How can I protect my PC from ransomware attacks?

Ransomware can slip into your computer system after opening a malicious email attachment or clicking on a dangerous link while browsing the Internet. Some ransomware viruses are distributed using malvertising trick, which allows attackers to inject malicious advertisements into legitimate ad networks. This way, you can come across a malicious ad even when surfing the most dependable Internet websites. Such ads use JavaScript program to download the malware to the victim’s computer, which means that a little or no user interaction is required to download ransomware into the computer. Such advanced tricks are well-known to cyber security experts, and you can prevent such attacks by using a strong anti-malware software. We assume that Crptxxx virus is mostly distributed via email spam because it is so far the easiest and still very efficient way of injecting malware to users’ computers. You should try and stay away from interesting-looking emails that come from unknown senders. Even if the email looks like legitimate Amazon or Paypal message, double-check the sender’s email address to make sure that it is not a phishing email. Scammers love to pretend that they’re someone they’re not – do not forget about it!

How can I remove Crptxxx ransomware virus?

Now that your computer is compromised, you need to take certain actions to remove Crptxxx virus from the system completely. We highly recommend you to use malware removal tool, because it is the easiest and safest way of deleting ransomware-type viruses from the computer. Technically, you can try to remove the ransomware on your own, but we strongly recommend you not to do so. Manual Crptxxx removal is a tough challenge and failure to complete it successfully can have serious consequences. Therefore, if you value your time, better pick the automatic ransomware removal option.

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Crptxxx ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Crptxxx virus Removal Guide:

Remove Crptxxx using Safe Mode with Networking

Reboot your PC using this guide and then eliminate the ransomware with an anti-malware software. You can download one of the tools we recommend (in case you don’t have one).

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Crptxxx

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Crptxxx removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Crptxxx using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Crptxxx. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Crptxxx removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Crptxxx from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

To restore your files, use a data backup. If you do not have them, here’s what you can do.

If your files are encrypted by Crptxxx, you can use several methods to restore them:

Data Recovery Pro

Data Recovery Pro is a very useful piece of software that helps users restore their files after a certain program corrupts/deletes them. You can use it for files with .Crptxxx and .Btcware file extensions. Please remember that this tool wasn’t designed to decrypt files encrypted by ransomware viruses, so it might not recover all of the encrypted data.

Use Windows Previous Versions

Window Previous Versions is a feature that might help you to restore some individual files. This technique works only if System Restore Point was created in the past. If you did not create such restore point, it might not be possible to restore your files.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Crptxxx decryptor is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Crptxxx and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References


  • luise

    Thank you. I managed to delete the virus, still working on the data recovery part…

  • OZZY

    How dare they!!! I lost all my files!!!!!! I NEED THEM BACK

  • cannotbelieveit

    I cannot believe I lost all pictures of my baby… all memories gone…. what am I going to show her when she grows up??!?!?!