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Remove DirectionsAce Toolbar (Tutorial)

removal by Jake Doevan - - | Type: Browser hijacker

DirectionsAce Toolbar was installed on my Chrome and Firefox web browsers without my permission. It seems that it has been carrying Ask search alongside, which now is my default search provider. I don’t approve of these modifications. What actions should I take to remove DirectionsAce virus?

What is DirectionsAce Toolbar? How does it spread?

DirectionsAce Toolbar is yet another product developed by Mindspark Interactive Network, Inc. This company is already infamous all around the world for the development and distribution of potentially unwanted programs, as well as the promotion of Ask search. DirectionsAce Toolbar is also classified as a browser hijacker and a potentially unwanted program (PUP). Its primary task is to infiltrate computers, install a toolbar on all web browsers (Google Chrome, Mozilla Firefox, Internet Explorer, Safari, Opera) and replace a default start page, search provider, and a new tab window with Ask or MyWay (customized version of Ask).

DirectionsAce redirect virus is spread using two methods – direct and indirect (‘Bundling’). People can quite easily find the official website of this toolbar and install it there for no cost. Unfortunately, but this questionable toolbar may show up on the system without downloading it there. This scenario may happen if the computer user installs a freeware and agrees to install its attachments, including DirectionsAce Toolbar. Usually, software packages are installed without being aware of that because third-party attachments are usually hidden under quick, basic or express installation mode. Having this in mind, you should never install free software in a rush again. To keep your computer PUP free, select Advanced or Custom installation option and reject installation of additional tools.

DirectionsAce Toolbar virus hijacks web browsers

What does this toolbar promise and how does it work in reality?

Questions about DirectionsAce Toolbar

According to the Mindspark, DirectionsAce “is by far the best maps and directions extension available online for FREE. It takes only seconds to install and turns your browser into a maps and directions-finding machine. Find gas prices, search for fun things to do and more – perfect for travelers like you.” We can’t claim that this service is not working. The toolbar may provide you with some real value, but keeping it you also risk exposing your PC to various cyber threats. As we have already mentioned, DirectionsAce Toolbar by Mindspark promotes Ask search, which becomes a default start page, search provider, and a new tab window by force. This search provider is NOT recommended using because it collaborates with various third parties, including really suspicious ones. Thus, sponsored search results that this toolbar promotes can contain links to irrelevant websites. In the worst case scenario, DirectionsAce redirects can expose computers to the pages used for malware distribution.

Another noteworthy fact is the usage of cookies. These small files are usually used for collecting search queries, URLs of most frequently visited pages, data entered in them, ads that were most often clicked, IP address, PC’s location, email address, and similar non-personal data. DirectionsAce virus also uses tracking cookies and may collect data mentioned above and some pieces of quite sensitive information too. Also, it may cause web browser to run slower than it used to before. Thus, having in mind all the unwanted activities that this toolbar may cause, run a full system scan and remove DirectionsAce Toolbar virus right away. This can be done with the help of ReimageIntego or another reliable anti-malware.

What options do I have for DirectionsAce removal?

You can remove DirectionsAce Toolbar using two choices:

  1. Manual removal. For this purpose, you should follow the steps that are provided down below. You should terminate the process of this toolbar via Task Manager, then disable the toolbar in all web browsers and finally perform its full removal. However, don’t forget that DirectionsAce malware can have some hidden files or might have installed other potentially unwanted programs.
  2. To remove DirectionsAce Toolbar, you can use a professional anti-malware. It will ensure that all hidden files and other PUPs that may be lurking on the system are removed.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove DirectionsAce Toolbar, follow these steps:

Eliminate DirectionsAce Toolbar from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall DirectionsAce Toolbar and related programs
    Here, look for DirectionsAce Toolbar or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove DirectionsAce Toolbar from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete DirectionsAce Toolbar from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove DirectionsAce Toolbar from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for DirectionsAce Toolbar-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove DirectionsAce Toolbar, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to DirectionsAce Toolbar and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the DirectionsAce Toolbar-related entries.Uninstall from Mac 2

Remove DirectionsAce Toolbar from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for DirectionsAce Toolbar and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete DirectionsAce Toolbar removal.Reset Internet Explorer

Erase DirectionsAce Toolbar from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the DirectionsAce Toolbar-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of DirectionsAce Toolbar from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select DirectionsAce Toolbar and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete DirectionsAce Toolbar removal. Click on 'Reset Firefox' button for a couple of times

Uninstall DirectionsAce Toolbar from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select DirectionsAce Toolbar and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete DirectionsAce Toolbar removal. Click on 'Reset' button to complete your removal

Eliminate DirectionsAce Toolbar from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for DirectionsAce Toolbar or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by DirectionsAce Toolbar, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete DirectionsAce Toolbar removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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  1. GarryJ says:
    December 1st, 2015 at 10:04 am

    Im so fed up with this malicious toolbar! I accidentally installed it on my system and now I cant get rid oh that DirectionsAce Toolbar!!!

  2. Hoew56 says:
    December 1st, 2015 at 10:05 am

    I found that SpyHunter detects DirectionsAce and removes it with ease, I suggest everyone to use it 🙂

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