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DirectionsAce Toolbar. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Browser hijacker

DirectionsAce Toolbar was installed on my Chrome and Firefox web browsers without my permission. It seems that it has been carrying Ask search alongside, which now is my default search provider. I don’t approve of these modifications. What actions should I take to remove DirectionsAce virus?

What is DirectionsAce Toolbar? How does it spread?

DirectionsAce Toolbar is yet another product developed by Mindspark Interactive Network, Inc. This company is already infamous all around the world for the development and distribution of potentially unwanted programs, as well as the promotion of Ask search. DirectionsAce Toolbar is also classified as a browser hijacker and a potentially unwanted program (PUP). Its primary task is to infiltrate computers, install a toolbar on all web browsers (Google Chrome, Mozilla Firefox, Internet Explorer, Safari, Opera) and replace a default start page, search provider, and a new tab window with Ask or MyWay (customized version of Ask).

DirectionsAce redirect virus is spread using two methods – direct and indirect (‘Bundling’). People can quite easily find the official website of this toolbar and install it there for no cost. Unfortunately, but this questionable toolbar may show up on the system without downloading it there. This scenario may happen if the computer user installs a freeware and agrees to install its attachments, including DirectionsAce Toolbar. Usually, software packages are installed without being aware of that because third-party attachments are usually hidden under quick, basic or express installation mode. Having this in mind, you should never install free software in a rush again. To keep your computer PUP free, select Advanced or Custom installation option and reject installation of additional tools.

DirectionsAce Toolbar virus hijacks web browsers

What does this toolbar promise and how does it work in reality?

Questions about DirectionsAce Toolbar

According to the Mindspark, DirectionsAce “is by far the best maps and directions extension available online for FREE. It takes only seconds to install and turns your browser into a maps and directions-finding machine. Find gas prices, search for fun things to do and more – perfect for travelers like you.” We can’t claim that this service is not working. The toolbar may provide you with some real value, but keeping it you also risk exposing your PC to various cyber threats. As we have already mentioned, DirectionsAce Toolbar by Mindspark promotes Ask search, which becomes a default start page, search provider, and a new tab window by force. This search provider is NOT recommended using because it collaborates with various third parties, including really suspicious ones. Thus, sponsored search results that this toolbar promotes can contain links to irrelevant websites. In the worst case scenario, DirectionsAce redirects can expose computers to the pages used for malware distribution.

Another noteworthy fact is the usage of cookies. These small files are usually used for collecting search queries, URLs of most frequently visited pages, data entered in them, ads that were most often clicked, IP address, PC’s location, email address, and similar non-personal data. DirectionsAce virus also uses tracking cookies and may collect data mentioned above and some pieces of quite sensitive information too. Also, it may cause web browser to run slower than it used to before. Thus, having in mind all the unwanted activities that this toolbar may cause, run a full system scan and remove DirectionsAce Toolbar virus right away. This can be done with the help of Reimage or another reliable anti-malware.

What options do I have for DirectionsAce removal?

You can remove DirectionsAce Toolbar using two choices:

  1. Manual removal. For this purpose, you should follow the steps that are provided down below. You should terminate the process of this toolbar via Task Manager, then disable the toolbar in all web browsers and finally perform its full removal. However, don’t forget that DirectionsAce malware can have some hidden files or might have installed other potentially unwanted programs.
  2. To remove DirectionsAce Toolbar, you can use a professional anti-malware. It will ensure that all hidden files and other PUPs that may be lurking on the system are removed.

You can remove DirectionsAce Toolbar automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove DirectionsAce Toolbar you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall DirectionsAce Toolbar. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual DirectionsAce Toolbar Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate DirectionsAce Toolbar from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall DirectionsAce Toolbar and related programs
    Here, look for DirectionsAce Toolbar or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove DirectionsAce Toolbar from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete DirectionsAce Toolbar from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for DirectionsAce Toolbar or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove DirectionsAce Toolbar from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for DirectionsAce Toolbar and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete DirectionsAce Toolbar removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase DirectionsAce Toolbar from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, DirectionsAce Toolbar should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of DirectionsAce Toolbar from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select DirectionsAce Toolbar and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete DirectionsAce Toolbar removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall DirectionsAce Toolbar from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select DirectionsAce Toolbar and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete DirectionsAce Toolbar removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate DirectionsAce Toolbar from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for DirectionsAce Toolbar or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by DirectionsAce Toolbar, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete DirectionsAce Toolbar removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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