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Enjey ransomware virus. How to remove? (Uninstall guide)

removal by Lucia Danes - -   Also known as Enjey Crypter ransomware virus | Type: Ransomware
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What kind of virus is Enjey Crypter?

Computer users should beware of Enjey virus, which is also known as Enjey Crypter ransomware virus. This malicious program was spotted at the beginning of March 2017, and it seems to be related to RemindMe ransomware virus. Sadly, the purpose of Enjey ransomware is to encrypt files on the target system and then try to convince the victim to pay a huge ransom[1] in exchange for a decryption tool. Enjey’s authors provide contact_here_me@india.com email address and command the victim to write to this email to find out what is their Bitcoin wallet[2] that the ransom needs to be transferred to. Ransomware virus is a sophisticated program and there is no way to guess the decryption key – only malware authors have it. And while there are a couple of poorly programmed ransomware viruses, Enjey malware seems to be created by a quite experienced programmer. However, its authors may have done a couple of mistakes when creating the ransomware, so do not lose hope to recover your files. We deeply recommend you not to pay the ransom if ENJEY CRYPTER attacked your PC – we know many cases when the victims did not receive the decryption tools after paying the ransom[3]. Instead, Remove Enjey using Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus software.

During the encryption procedure, virus scans the system and looks for files that have particular file extensions. If it finds a file with an extension that matches one from its target list – it encrypts it and also changes the filename of it by adding .encrypted.contact_here_me@india.com.enjey file extension. Once the ransomware encrypts all files, it outputs some information into a .txt file called README_DECRYPT.txt and saves it on a desktop. You might also find this file in some folders that hold encrypted data. The ransom note says:

ENJEY CRYPTER

Hello, your personal identity: [ID code]

All of your documents, photos, databases and other important data have been encrypted.
To get a decoder, please contact me by e-mail: contact_here_me@india.com
In the message write the following: “Hey, I need a decoder + your personal identifier.“
You will receive Bitcoin wallet, which will need to pay.

[Instructions on how to set up a Bitcoin wallet]

Attention!
Do not try to do something on your own, you can lose all your data!
Do not rename all files are encrypted!

How did I get infected with Crypto-Locker Enjey?

You could get infected with Enjey ransomware after opening a malicious email attachment[4] – this method is widely used by many ransomware developers. They create short messages that are meant to convince the victim to view files attached to the message. Typically, they say that the victim needs to see an invoice, document, or pay a fine. Of course, the attachment contains ransomware, which starts encrypting victim’s files right away. Another trick that ransomware creators use to infect computers is based on exploit kits[5]. Exploit kits are tools that scan the victim’s system for vulnerable software and then use it for command execution. The best way to protect yourself from such attacks is to have the latest versions of all programs (update your programs frequently or enable automatic updates). It goes without saying that having a data backup can also help you in case your files get corrupted by malware. If you do not have a backup, do not forget to create it!

What is the best way to remove Enjey Crypter?

Enjey Crypter virus will damage your system without any hesitations and aggressively demand a ransom. We suggest you keep your money for yourself and remove Enjey virus right away. There is no point in paying the ransom because chances are, it won’t help you to recover your files. For Enjey removal, install and run a decent anti-malware software. You can find full instructions on how to get rid of this computer threat and restore your files below.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Enjey ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Enjey virus Removal Guide:

Remove Enjey using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

First things first, reboot your PC into a Safe Mode with Networking before running your malware removal software.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Enjey

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Enjey removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Enjey using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

If the method 1 doesn’t help you to get rid of Enjey Crypter, use this alternate method.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Enjey. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Enjey removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Enjey from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If you do not have a data backup to recover your files, try one of the provided data recovery methods.

If your files are encrypted by Enjey, you can use several methods to restore them:

Method 1. Use Data Recovery Pro

Data Recovery Pro is a handy tool for those trying to recover some data, whether it was deleted or corrupted. This is how you should use Data Recovery Pro:

Method 2. System Restore Point

System Restore Point can be a life-saver in a situation like this. If you have created a System Restore Point in the past, you should follow these steps now.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Enjey and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References


  • kastis

    My files are corrupted and I cannot open them! Help!

  • smartypants

    Thanks for your help with Enjey ransomware removal. I have a backup, going to create another copy of it on another computer and then try to plug the device into the computer that was compromised. I dont wanna lose files from the backup !

  • 98290293

    filthy ransomware crooks! i hope karma slaps them in the face!

  • Collins

    My data is lost… no idea what to do… i am so angry.. words cant describe how disappointed i am..