Severity scale:  
  (78/100)

Remove FailedAccess ransomware / virus (Recovery Instructions Included)

removal by Gabriel E. Hall - - | Type: Ransomware

FailedAccess ransomware itself is a foolish virus that was defeated already

FailedAccess virus is a computer virus that is also known under CryptoSomware virus name. It is yet another open-source ransomware based[1] malware variant that encrypts files on Desktop\projet sans fils\test folder only. During the encryption, the malicious program marks each file with .FailedAccess file extension. It seeks to corrupt all kinds of important records, such as documents, photos, videos, and audio files. The reason why this virus targets only one location on the computer is that it is a test version of the virus. However, even before the ransomware managed to emerge in public, malware analysts released a decryptor for it. The decryptor is called Stupid Decryptor, and it works for other poorly-programmed HiddenTear spin-offs such as JeepersCrypt, SnakeEye, and others.

FailedAccess ransomware encrypts files

Questions about FailedAccess ransomware virus

The virus displays a window called “You are Hacked by J.H,” which says:

Your all files are encrypted
If you to decrypt send some money on given address and take you key
Good by

The ransomware is clearly created by someone who lacks programming and of course English-speaking skills, because not only the virus’ code, but also the message left for the victim is full of mistakes. If your PC was infected, you should remove FailedAccess malware immediately with the help of software that is capable of deleting ransomware-type viruses; therefore we recommend using ReimageIntego or Malwarebytes software. After deleting the virus, you can use the decryptor that is described at the end of the article, right below FailedAccess removal tutorial.

FailedAccess virusFailedAccess ransomware is also known as CryptoSomware and it is a badly programmed piece of malware. Victims who have their files encrypted by this ransomware can decrypt them for free.

Learn how this virus spreads

Ransomware-type[2] viruses usually spread via malicious spam[3], and if we think about the banality of this virus, it is clear that its developer simply isn’t experienced enough to employ advanced malware distribution techniques such as exploit kits[4] or malvertising[5]. Therefore, the biggest chance to infect your PC with such or similar low-level ransomware virus is to open an email attachment or link sent by someone you don’t know. We suggest you carefully look at the email address of the sender every time someone sends you an email message before even opening it. You must realize that legitimate emails sent by reputable companies usually have company’s name after @ sign, and scammers try to create similar-looking fakes just to convince the victim to open them. For example, joshua-amazon-support@india.com doesn’t actually work at Amazon. Keep that in mind and stay clear of such deceptive emails that deliver malware-laden attachments.

Remove FailedAccess ransomware

If your computer has been compromised, we have no doubts that you are looking for a way to remove FailedAccess virus the easiest and fastest way possible. Therefore, there are no doubts that the safest and quickest method to exterminate the malicious software is to run a system check with professional malware removal software. For this case, our team recommends using the ReimageIntego software. Before you run it, begin FailedAccess removal by rebooting your computer according to this tutorial we provided.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove FailedAccess virus, follow these steps:

Remove FailedAccess using Safe Mode with Networking

First of all, get rid of the virus. Here’s the right way to do it.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove FailedAccess

    Log in to your infected account and start the browser. Download ReimageIntego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete FailedAccess removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove FailedAccess using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of FailedAccess. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that FailedAccess removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove FailedAccess from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by FailedAccess, you can use several methods to restore them:

Use StupidDecrypter to decrypt your files

Malware analyst Michael Gillespie has created a tool called StupidDecrypter to address all poorly-programmed ransomware viruses. This tool is powerful enough to decrypt files marked with .powned, .nazi, .killedxxx, .failedaccess, .deria, .devil, android, .snakeeye, and some other file extensions.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from FailedAccess and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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