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  • Active
  • Severity: High
  • Ransomware
  • Windows
  • Verified · Apr 2017

How to remove JeepersCrypt ransomware virus

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Gabriel E. Hall · Passionate web researcher

JeepersCrypt ransomware virus is decryptable

The JeepersCrypt virus is a ransomware type cyber infection that encrypts various types of files and appends. jeepers file extension. Authors of the ransomware demand to pay the ransom of 0.02 Bitcoins within 24 hours in order to get back access to the files. However, there’s no need to follow cyber criminals’ instructions provided in the ransom note because victims can decrypt their files free using StupidDecrypter. Malware payload JeepersCrypt.exe is usually installed on the system when a victim clicks on a malicious email attachment or infected link.[1] This crypto-malware installs its components on various Windows directories, such as %AppData%, %Windows%, %SystemDrive%, %Roaming%, %Local%, %LocalLow%, and %System32%. Then JeepersCrypt ransomware modifies sub-keys on Windows Registry[2] and starts encryption procedure. The virus starts system scan and looks for the targeted files types. Obviously, it aims at the most popular file types (e.g. MS Office, PDF, image, audio, video files, etc.) in order to cause more damage to the computer users and convince them to transfer the ransom.

The image of JeepersCrypt ransomware virus

As soon as data encryption is over .jeepers file virus drops a ransom note where cyber criminals inform about encrypted files. People are supposed to contact them via email jeeperscrypt@protonmail.com and obtain a private key necessary for data encryption. As we have already revealed, victims should not rush to send an email to crooks and follow their orders. Focus on JeepersCrypt removal and later use a free and safe decryption software. Ransomware elimination requires using a professional malware removal program. We recommend relying on FortectIntego and dedicating this task for it. However, you can use any other reliable software, but we want to warn that malware might be resistant. In order to remove JeepersCrypt automatically, you may need to restart your computer to the Safe Mode. You will find all necessary instructions how to do that at the end of the article.

Safe-looking email attachments might include malware executable

JeepersCrypt ransomware mostly spreads with the help of malicious emails.[3] Malware might be hiding under suspicious links or attached files. The main trick here is that the email itself might look like sent from the legal institution, for instance, bank or governmental organization, or well-known companies, such as Royal Mail, Amazon, etc. The content of the email might inform about dispatched order or inform about unknown activity on a bank account. The letter might express the urge to open the provided document and check particular details or click on the provided link in order to get more information about described issue. Bear in mind that JeepersCrypt virus might hide under obfuscated MS Word, PDF or ZIP files; thus, you should never rush opening attached documents. Always double-check the information about the sender and look for grammar mistakes.[4] If you did not expect to get such email, do not open any links or files and delete this email immediately. What is more, authors of the JeepersCrypt might also use exploit kits, drive-by downloads, and other ransomware distribution techniques. Thus, you should make data backups regularly and take all necessary precautions[5] in order to avoid the file-encrypting virus.

The picture of JeepersCrypt ransomware virus

JeepersCrypt removal and data recovery solutions

You need to remove JeepersCrypt using professional malware removal program, such as FortectIntego, SpyHunterCombo Cleaner or MalwarebytesMalwarebytes. Ransomware is a complex and difficult cyber infection that might hide malicious files deeply inside the system and use legal system processes to make its detection quite difficult. For this reason, you should not try to delete malicious files manually and have to rely on security software. If you have problems with installation or running a full system scan with your preferred tool, follow the instructions below. They will help you to reboot the infected device to the Safe Mode with Networking and perform the automatic JeepersCrypt removal. Once the virus is gone, you can use data backups or download a decryption software to restore crypted files. If JeepersCrypt decryptor leaves some files encrypted, please try our suggested alternative recovery methods presented below.

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5 comments

  1. Silas

    Thank God its decryptable!

  2. Riordan

    Ransomware tricked me... Well, at least it wasnt as hard to remove it as I was expecting!

  3. Ogden

    Thanks for the explanation how to remove JeepersCrypt. I had no idea that I need to restart my computer to safe mode.

  4. Reuben

    i was so scared when i found out about this virus! luckily, i decided to google for the information and found your article. you saved me from paying the ransom! But now ill make data backups. It was the scariest experience in my life!

  5. Zaza

    At least you have learnt the important lesson about necessity to backup your files :)

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