Intelli-support-assistant.com virus (Easy Removal Guide)
Intelli-support-assistant.com virus Removal Guide
What is Intelli-support-assistant.com virus?
Intelli-support-assistant.com messages – are they real?
If you were infected with Intelli-support-assistant.com adware, this PC parasite is not going to slip away unnoticed. This potentially unwanted program (PUP) is remarkably intrusive. The page seems to be ridiculously unprofessionally made – it simply displays white text on a blue screen, and presents itself as “Online Microsoft Support” page, and that is obviously fake. As new windows pop-up one after another, you can see that the beginning of URL changes a bit – for example, Error1.Intelli-support-assistant.com becomes Error2.Intelli-support-assistant.com and so on. Immediately after the launch of this page, it delivers a pop-up to your screen, saying:
****SYSTEM ALERT****
Suspicious activity of intrusion detected which are trying to redirect you to an attack site.
This may happen due to obsolete virus protections.
To fix this issue, please call certified network support engineers at [SCAM SUPPORT NUMBER HERE] immediately. Please ensure you do not restart your computer to prevent data loss.
WARNING! Potential Threat Detected!
This message is fake. As you can see above the line “System Alert,” there is a line, saying, that the message came from Intelli-support-assistant.com page. As a result, it becomes clear that this message does not come from the system, and it is probably deceptive. That is why you should not believe what these messages say, and you should NOT call the number provided. In most cases, it is a premium-rate number, which can cost you a lot for a single call. Plus, you can never know who you are calling and what this “support team” is going to ask you for. Be sure NOT to reveal any personal information, banking information, and any personal information at all! We strongly recommend removing Intelli-support-assistant.com PUP as soon as possible, because it is extremely intrusive, plus, it can deceive you or your relatives, or anyone who uses the computer. You can easily remove this parasite with anti-malware software, for instance, FortectIntego.
What methods are used to spread Intelli-support-assistant.com?
If you have experienced Intelli-support-assistant.com ads, you probably have no doubts that it is a nasty program, and it can hardly be installed willingly. That is why the developers of this dubious program use bundling technique to spread this PUP. This is what you should do if you want to install software without hidden attachments:
- Do not rush when you install software. Be attentive! Carefully choose the site that provides software download link. Make sure the website is reputable!
- When the download is finished, launch the installation setup. Do not rush. Be patient! Read program’s Terms of Use and Privacy Policy documents. These documents usually say whether the software promotes third-party applications or not.
- After reading these documents, proceed to another setup stage. Once you reach ‘Installation Settings,’ select Advanced or Custom one instead of choosing Standard, Basic, or Default one.
- On the following setup window, deselect suggestions to install optional apps. That’s it!
You have learned how to install programs correctly – now it is time to learn how to remove PUPs. The manual removal instructions are provided on page 2.
Get rid of this PC parasite with ease!
Needless to mention, no one would want to keep such annoying computer threat on their computers. That is why we have provided even two options how you can remove Intelli-support-assistant.com virus. You can do that manually or automatically – both options are good. The instructions, explaining how to remove this parasite from the PC, are given below the article. However, even if you manage to uninstall Intelli-support-assistant.com virus manually, we still recommend you to check your system with the anti-malware program to see if there are no other PUPs or malware left.
You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.
Getting rid of Intelli-support-assistant.com virus. Follow these steps
Uninstall from Windows
Instructions for Windows 10/8 machines:
- Enter Control Panel into Windows search box and hit Enter or click on the search result.
- Under Programs, select Uninstall a program.
- From the list, find the entry of the suspicious program.
- Right-click on the application and select Uninstall.
- If User Account Control shows up, click Yes.
- Wait till uninstallation process is complete and click OK.
If you are Windows 7/XP user, proceed with the following instructions:
- Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
- In Control Panel, select Programs > Uninstall a program.
- Pick the unwanted application by clicking on it once.
- At the top, click Uninstall/Change.
- In the confirmation prompt, pick Yes.
- Click OK once the removal process is finished.
Delete from macOS
Remove items from Applications folder:
- From the menu bar, select Go > Applications.
- In the Applications folder, look for all related entries.
- Click on the app and drag it to Trash (or right-click and pick Move to Trash)
To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:
- Select Go > Go to Folder.
- Enter /Library/Application Support and click Go or press Enter.
- In the Application Support folder, look for any dubious entries and then delete them.
- Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.
Remove from Microsoft Edge
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click on Uninstall at the bottom.
Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
- Under Clear browsing data, pick Choose what to clear.
- Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.
Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Disable if you found any suspicious domain.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.
If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.
- Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
- Press Ctrl + A on your keyboard to select all folders.
- Right-click on them and pick Delete
- Now right-click on the Start button and pick Windows PowerShell (Admin).
- When the new window opens, copy and paste the following command, and then press Enter:
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose
Instructions for Chromium-based Edge
Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.
Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.
Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select unwanted plugin and click Remove.
Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Options.
- Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data…
- Select Cookies and Site Data, as well as Cached Web Content and press Clear.
Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.
- Under Give Firefox a tune up section, click on Refresh Firefox…
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.
Remove from Google Chrome
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove.
Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.
Delete from Safari
Remove unwanted extensions from Safari:
- Click Safari > Preferences…
- In the new window, pick Extensions.
- Select the unwanted extension and select Uninstall.
Clear cookies and other website data from Safari:
- Click Safari > Clear History…
- From the drop-down menu under Clear, pick all history.
- Confirm with Clear History.
Reset Safari if the above-mentioned steps did not help you:
- Click Safari > Preferences…
- Go to Advanced tab.
- Tick the Show Develop menu in menu bar.
- From the menu bar, click Develop, and then select Empty Caches.
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Intelli-support-assistant.com registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.
How to prevent from getting adware
Protect your privacy – employ a VPN
There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals.
No backups? No problem. Use a data recovery tool
If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.
If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.