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Remove MegaLocker virus (Removal Guide) - May 2019 update

removal by Gabriel E. Hall - - | Type: Ransomware

MegaLocker virus – ransomware which performs the encryption by using the AES-128 cipher in the CBC mode

MegaLocker virus

MegaLocker virus is a ransomware infection which uses unique cryptography to lock up data on the targeted machine. The cyber threat uses the AES-CBC 128 cipher and encrypts files by appending the .crypted extension to each component. MegaLocker ransomware operates as other of its kind, once files are locked, the ransomware drops a message which urges for ransom. Some victims have called for help in tech forums by claiming that the virus leaves the !DECRYPT_INSTRUCTION.txt message and urges for a not very small price in exchange for the decryption tool.[1] According to the text message, the ransom price is $800 for companies and $250 for a private person. In order to show evidence that the user is private, he/she needs to send a photograph from his/her private life (e.g. birthday, holidays, etc.). Continuously, the cybercriminals allow victims to send three files for decryption as evidence that the recovery key truly exists. To add, the hackers provide an email address:

Name MegaLocker
Category Ransomware
Appendix .crypted, .NamPoHyu
Cipher AES-128 in CBC mode
Ransom $800 for companies and $250 for private people
Crooks' email
Distribution source Email spam, third-party sites
Tool for detection Reimage Reimage Cleaner Intego software 
Decryptable Yes. Use Megalocker decrypter by Emsisoft to recover your files for free

MegaLocker ransomware is a file-encrypting virus which can enter the computer system by manipulating the users. Mostly, this type of malware is spread through rogue email messages and their attached executables. Once the victim receives such email, the crooks present themselves as authorities from well-known organizations in order to trick people and convince them to open the malicious payload which is attached as a file or provided as a hyperlink in the message itself.

MegaLocker ransomware is a threat which is focused towards English or English-speaking users as the ransom note itself is written in the English language. As long as this type of language is the most popularly used one all around the world, criminals can target a wide range of people. Additionally, the crooks provide two notes from which one comes from the charles-small[.]com website. Talking about the ransom message, it looks like this:

All your files were protected with strong encryption using AES cbc-128 using MegaLocker Virus. 
What does it mean ? 
This means that the structure and data in your files have been irrevocably changed, 
you cannot work with them, read them or see them, 
this is the same as losing them forever, but with our help you will be able to recover them. 
The encryption key and ID are unique to your computer, so you are guaranteed to be able to get your files back. 
What should I do ? 
You can buy a transcript for  $ 800  for a company and $ 250 for a private individual. 
But before paying, you can make sure that we really can decrypt any of your files.
To do this, send us 1 random encrypted file at , a maximum of 5 megabytes, we will decrypt them 
and we will send you back. Do not forget to send in a letter your unique id: 23CAEC83B8FF4ED5A89A8E19B0D7E85C 
You can check the decryption of more than one file, but no more than 3. 
To do this, send us two more letters with files, each letter should contain only one file! 
If you are a private person, send your personal photo (birthday, holidays, hobbies, etc.), 
this will prove to us that you are a private person, and you will pay $ 250 for decrypting files. 
If you are not a private person – do not try to deceive us !!!
Do not complain about these email addresses, because other people will not be able to decrypt their files! 
After confirming the decryption, you must pay it in bitcoins. We will send you a bitcoin wallet along with the decrypted file. 
You can pay for bitcoins online in different ways: – payment by credit card 
About bitcoins: 
https: //en.wikipedia. org / wiki / Bitcoin 
If you have any questions, email us at

Be aware the MegaLocker virus developers urge for Bitcoin cryptocurrency as such transfers do not require entering any personal details and remain completely untrackable. If you are a victim of this ransomware and have received the ransom message, we suggest overthinking all options before making any important decisions. Our offer is to decline any payment urges and try recovering files by using data recovery software that is provided below our written article.

Even though valuable data is encrypted[2] by using a very strong and unique AES-CBC cipher, you can still try recovering some lost files on your own. However, note that, first, you need to permanently remove MegaLocker virus from your Windows computer system. You should use tools such as Reimage Reimage Cleaner Intego to detect all malicious components that might be hidden in different locations, e.g. Windows Task Manager, Windows Registry, and other.

The MegaLocker removal is not a process which should be completed by the user himself. If you are a less-experienced computer user, you might cause more damage than fixing. That is why you should choose only reliable computer tools to get rid of the file locking malware. Moreover, we recommend purchasing an USB Flash Drive[3] for storing valuable data in the future. This way, the saved information will be reachable only for the owner of the USB key. To recover files encrypted by MegaLocker, try this tool.

MegaLocker ransomwareMegaLocker ransomware - a file locking virus which urges a ransom of $800 for companies and $250 for regular users

Spam campaigns – the main ransomware distribution place

Cybersecurity experts from[4] claim that email spam is the most popularly used technique for ransomware distribution. Cybercriminals often send messages that come from “reputable organizations”. Many users get tricked and continue to open the attached document which often appears to be a malicious executable or another type of infected file.

Investigate all email messages properly before opening them. Furthermore, use anti-malware to scan the attachment and make sure that it does not contain any malware-related content. Continuously, if email letters fall straight to your spam section, we suggest removing them all as reliable companies usually do not contact users by email at all.

Continuously, another ransomware spreading source might be third-party websites. Peer-to-peer networks are created and promoted by third-parties which means that they lack protection. Due to this, criminals are capable of injecting malicious payload straight to hyperlinks or even advertising posts which users are likely to click on frequently.

MegaLocker ransomware removal guide for Windows users

The MegaLocker removal is a very hard process to carry out. This is the main reason why all users should leave such job for anti-malware programs. Moreover, tools such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner, and Malwarebytes are capable of detecting malicious ransomware-related components in the system which might be missed by the human eye and remain on the machine to perform malicious activities all over again.

After you remove MegaLocker virus safely, you should boot your computer to Safe Mode and make sure that the system is newly refreshed. Continuously, we suggest using our below-provided data recovery steps to restore some of your encrypted files. These methods might not be 100% successful but it is definitely a better option than contacting and paying the cybercriminals in order to avoid possible money losses.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove MegaLocker virus, follow these steps:

Remove MegaLocker using Safe Mode with Networking

Activate the Safe Mode with Networking feature to disable the malicious activities of the ransomware cyber threat. If you need help to accomplish such process, follow the below-given guidelines:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove MegaLocker

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete MegaLocker removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove MegaLocker using System Restore

Boot your Windows computer system to System Restore in order to deactivate MegaLocker and stop its malicious actions. Use these instructions for a clearer view on the bootup process:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of MegaLocker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that MegaLocker removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove MegaLocker from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

Note that MegaLocker is a dangerous file-locking virus which encrypts all data found by using AES-128, the most commonly used, cipher. After the process is finished, files appear with the .crypted appendix. In order to decrypt such documents, you will be offered to pay a particular ransom price. However, our suggestion would be to stay avoid from contacting the crooks and trying to recover some valuable files by performing the below-provided methods.

If your files are encrypted by MegaLocker, you can use several methods to restore them:

Data Recovery Pro tool can be helpful in file restoring purposes:

Try to use this tool if you want to recover some of your encrypted data. Make sure that you carefully carry out each step as this will ensure that you reach the best results possible.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by MegaLocker ransomware;
  • Restore them.

Using Windows Previous Versions features might allow you to recover your data:

You need to know one very important thing before you proceed with this data recovery tool. In order to make sure that you succeed with this method, you should have booted up your computer to System Restore before the cyber attack took action on your machine.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

The Shadow Explorer tool is created to recover data after ransomware encryption:

Make sure that the virus did not eliminate or damage your files' Shadow Volume Copies, otherwise, you might find this method not such successful as expected.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

MegaLocker decryption tool is already available

Download Emsisoft decrypter to recover files encrypted by Megalocker.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from MegaLocker and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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