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Remove (Virus Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Jake Doevan - - | Type: Adware is a push notification virus that inserts intrusive links and adverts directly into the desktop is a redirect and push notification virus that targets users who are less attentive during the installation process of the freeware. The campaign is usually associated with adware[1] – a potentially unwanted application that is designed to monitor users' online behavior, redirect them to affiliated sites and display sponsored content on Google Chrome, Safari, Mozilla Firefox, Internet Explorer, Opera, or another browser.

Ad-supported software does not only displays ads that relate to trustworthy affiliates but also phishing, scam, and sites like Once users land on the site, they are asked to allow the notifications to be shown to enable the alleged underlying content. As soon as the permission is granted, users will be faced with ads, pop-ups that spawn directly on the screen and other activities.

Type Push notification virus
Category Adware
Symptoms Intrusive ads appearing directly on the desktop, redirects to suspicious sites, slow operation of the browser, etc.
Risk factors Loss of money, malware intrusion, installation of potentially unwanted programs, personal details disclosure to unknown parties
Distribution Software bundles, third-party sites, ads
Elimination To remove adware along with Robotcaptcha2 redirects, scan your device with Reimage Reimage Cleaner Intego or another security software
Alternative method You can uninstall the unwanted application manually by following our guide below

However, push notification viruses are simply domains on the internet, so if you landed on one that does not necessarily mean that adware is involved. If that's the case, removal can be performed by resetting the browser or denying notifications from a particular site via the browser settings.

Upon arrival to the site, Robotcaptcha2 will display the following notification, but no background content which in reality does not even exist:

Click Allow to confirm that you are not a robot!

As evident, this is a scam and a clever way to pursue users to allow notifications to be shown.

The purpose of Robotcaptcha2 is to display you ads which, once clicked, generate revenue for the third-parties. However, this activity is not always too safe, as adware developers do not check the content they might be linking you to, so they take no responsibility for any misconduct, such as malware infection, sensitive data disclosure, and similar. virus might lead you to phishing, spoofing,[2] or technical support scam[3] sites. Due to lack of experience, a lot of people fall for social engineering tricks used by cybercriminals and allow them to control their machines remotely, disclose credit card or other details, or enter a website where malware is downloaded and installed automatically. PUP is a potentially unwanted program that pursues users to allow intrusive notifications to be shown

Therefore, seemingly insignificant adware infection that leads you to might end up damaging your computer system by altering it or installing more serious threats. In the worst-case scenario, the exposed sensitive data might be used to commit fraud, identity theft, and corrupt credit score.[4]

Therefore, never click on any content that comes from unknown sources or sites you got redirected to. Simply close down your browser and remove Robotcaptcha2 from your computer with Reimage Reimage Cleaner Intego or another security software. Another way to stop the intrusive content is by uninstalling the adware app manually, although its detection might sometimes be complicated.

Do not install allegedly useful apps without finding out more about them

There are three ways adware can get installed on the host machine:

  • Comes bundled together with free software from third-party sites
  • Is installed intentionally without users realizing its true purpose
  • Attractive or scam ads/pop-ups on the internet

Software bundling, being the most prevalent adware distribution method, should be paid attention to the most. Many free software distribution sites often use an installation executable that is induced with optional components. To avoid them, simply decline all the deals or offers on the way, and always opt for Advanced/Custom installation settings rather than the Recommended/Quick ones. redirects
The potentially unwanted program can link users not only to but also other dangerous sites

The “voluntary” installs can be prevented by researching the application beforehand. For example, if you are looking for software that can convert your files from PDF to a text document, do not just download whatever comes your way. Read some reviews and forum posts – they often hind about the dodgy nature of the app. 

Finally, do not download any type of software that is suggested on the scam sites – these often claim malware infections and then push PUPs like fake system optimizers or rogue anti-spyware.

All in all, it all comes down to being attentive while browsing the internet and using adequate security tools to prevent the intrusion of potentially unwanted programs and malware. ads and redirects can be stopped – here's how to do it

There are two ways you can remove virus from your machine. You need to either terminate the adware that is linking you to the malicious site or prevent notifications from being shown via the browser settings. It all depends on whether your machine is infected with adware.

If that is the case, you should scan your PC with anti-malware software and delete all the unwanted apps along with malware without putting much thought into it. However, if you suspect or know which program might be ad-supported, you can also perform Robotcaptcha2 removal manually – check out the details below.

If your computer is not infected, however, you can simply stop notifications from being shown from a particular website. To do that, follow these steps:

Google Chrome

  • Open Chrome and select Menu
  • Pick Settings
  • Go to Advanced > Privacy and security > Site Settings > Notifications 
  • Under Allow, you should be able to see entry
  • Click on More Actions and then select Block

Mozilla Firefox:

  1. Start up Firefox and click on the Menu
  2. Select Options
  3. Go to Privacy & Security and then pick Notifications
  4. Choose Settings to locate
  5. Next to it, click on the drop-down menu and pick Block


  1. Go to Safari and then click on Preferences
  2. Select Notifications
  3. Locate and pick Deny

MS Edge:

  1. Go to  More > Settings
  2. Select View advanced settings
  3. Find and turn off notifications

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Eliminate from Windows systems

You should perform these steps on Windows OS if adware is installed on your computer:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete from Mac OS X system

macOS users should follows the following instructions to remove fully:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Get rid of from Mozilla Firefox (FF)

To reset all the settings on Mozilla Firefox that adware might have altered, please follow these instructions:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Eliminate from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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