Royal Canadian Mounted Police Ukash virus: what it is and how to remove it

Royal Canadian Mounted Police Ukash virus (can also be found as Royal Canadian Mounted Police virus or RCMP virus) is a dangerous ransomware, which, after infiltrating the system, displays a huge notification on the desktop that asks to pay a ransom.

Threats that belong to this group are spread all over the world and different versions attack different countries, so it's almost clear that Royal Canadian Mounted Police virus is used to infect Canadians and near countries.

Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

Automatic

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Fortect finds malware, unwanted programs and the Windows damage they leave behind, and repairs it in one pass.

Make sure the ransomware behind help09.html is gone before you plug in backups: a scan helps check.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.

Do it yourself · free Remove Royal Canadian Mounted Police Ukash virus yourself 6 steps, about 18 minutes, no software needed.

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Royal Canadian Mounted Police Ukash virus: royal canadian mounted police virus
Royal Canadian Mounted Police Ukash virus as our 2015 report showed it.

Royal Canadian Mounted Police Ukash virus: summary

Detection namesNo Microsoft detection name is known
Ransom notehelp09.html; the text is quoted in full below
ContactNot recorded in our earlier report
Encrypted file extensionNot recorded in our earlier report
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DistributionNot recorded in the old report
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 8 more facts
DamageNot recorded in the old report
NameRoyal Canadian Mounted Police Ukash virus
TypeFile-encrypting ransomware
SymptomsA ransom note left in folders
EvidenceOne write-up by a security site; details still limited
Free decryptorNo free decryptor is known (checked 7 October 2026)
First seen5 May 2015
Facts checked7 October 2026

What to search your PC and browser for

  • Note file: help09.html

How Royal Canadian Mounted Police Ukash virus behaves

From our report of May 2015 · not reviewed since

What is Royal Canadian Mounted Police virus?

Royal Canadian Mounted Police Ukash virus (can also be found as Royal Canadian Mounted Police virus or RCMP virus) is a dangerous ransomware, which, after infiltrating the system, displays a huge notification on the desktop that asks to pay a ransom.

Threats that belong to this group are spread all over the world and different versions attack different countries, so it's almost clear that Royal Canadian Mounted Police virus is used to infect Canadians and near countries.

Once this threat enters the system, it blocks it down and starts showing a huge alert saying 'Royal Canadian Mounted Police'. This alert has been asking to pay CAD $100 but today it is asking to make a payment of $500. This payment should be made via PayPal cash cards.

Of course, you should never do that. That's because you haven't made any law violations and you are not dealing with people from police. hackers are the ones that are hiding behind this scam, so there is no point in paying the fine.

If you can clearly see that you have been infected by Royal Canadian Mounted Police virus, you should ignore its alert and remove infected files from the system. In most of the cases, it seems that it's impossible because you can't launch any program (including anti-malware) when infected with ransomware.

However, you just need to know about some simple steps that will help you to unblock your PC system. Besides, at the moment of writing, scammers have developed this virus and now it can easily affect Android OS. If your device is blocked byRoyal Canadian Mounted Police ransomware, you should also look at the guide in the end of this post.

From our report of May 2015 · not reviewed since

HOW CAN I GET INFECTED WITH Royal Canadian Mounted Police scam?

RCMP virus is distributed by Trojan that comes inside together with fake flash update or video codec.

Besides, scammers have also been noticed using spam to spread this virus. Once inside, this ransomware virus locks the desktop down and displays an alert, which asks to pay the fine. In most of the cases, this virus is also attributed to Ukash screen-lockers that ask to use this prepayment system for 'paying the fine'.

Before you do that, you must realize that Royal Canadian Mounted Police virus is a ransomware infection that belongs to scammers seeking to extort money from innocent PC users. Please, ignore this notification and remove this virus as soon as possible:

The Royal Canadian Mounted Police Ukash virus ransom note

Text of help09.html

ATTENTION!

Your PC is blocked due to at least one of the reasons specified below.

You have been violating 'Copyright and Related Rights Law o (Video, Music, Software) and illegally using or distributing copyrighted content, thus infringing Article 128 of the Criminal Code of Canada.

Article 128 of the Criminal Code provides for a fine of 200 to 500 minimal wages or a deprivation of liberty for 2 to 8 years.

You have been viewing or distributing prohibited Pornographic content (Child Porno, Zoophilia and etc). Thus violating

Article 202 of the Criminal Code of Canada. Article 202 of the Criminal Code provides for a deprivation of liberty for four to 12 years.

(…)

Article 208 of the Criminal Code provides for a fine of up to CAD $100,000 and/or a deprivation of liberty for 4 to 9 years.

How to remove Royal Canadian Mounted Police Ukash virus

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove Royal Canadian Mounted Police Ukash virus and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    Unplug the network cable or turn off Wi-Fi, and disconnect USB drives, external disks and network shares, so Royal Canadian Mounted Police Ukash virus cannot reach more files.

    Pause OneDrive, Google Drive or Dropbox sync, because synced folders upload the encrypted copies over the good ones.

    Leave the PC on but offline while you read the next steps, since a restart can let the ransomware run again. This applies to Windows 11 and Windows 10 alike.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and identify the family

    The name of the family decides whether a free decryptor can help. Copy the ransom note and two small encrypted files to a USB stick, and check them on another device with ID Ransomware or Crypto Sheriff.

    Note the extension added to the files, the contact address and the victim ID shown in the note. Keep the originals on the Windows 11 or Windows 10 PC untouched.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    Our last check found that for Royal Canadian Mounted Police Ukash virus, no free decryptor is known (checked 7 October 2026).

    Look again yourself in the No More Ransom list and the free decryptor pages of Emsisoft, Avast and Kaspersky, which add new families every year.

    A decryptor needs the ransomware gone first, or it encrypts the files again. Keep at least one copy of the encrypted files on an external drive, even if no tool works yet.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Removing Royal Canadian Mounted Police Ukash virus does not bring the files back, but it has to come first. Start with Defender's Full scan, then the offline scan from the same Scan options page, which checks the disk before Windows loads.

    If the scan cannot start, use Safe Mode with Networking. Delete the ransom notes only after you have saved a copy, because removal tools sometimes leave them behind on Windows 11 and Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Windows keeps shadow copies for restore points and backups, and some ransomware fails to delete them. vssadmin list shadows in an administrator Command Prompt tells you at once whether any exist.

    If they do, right-click the folder that held your files, open Properties > Previous Versions, select a version from before the attack, and click Open to check it before you Restore or copy the files out. Windows 11 and Windows 10 both have the tab.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    A backup made before the attack is the surest way back. Connect it only once the PC is clean, then restore from File History, Windows Backup, OneDrive's Restore your OneDrive or your own external copies.

    Without a backup, try file recovery: the originals that Royal Canadian Mounted Police Ukash virus deleted may still be on the disk until something overwrites them. Install nothing new on the drive you want to recover from on the Windows 11 or Windows 10 PC.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

From our report of May 2015 · not reviewed since

HOW TO REMOVE Royal Canadian Mounted Police virus?

When trying to remove Canadian Mounted Police virus, you have to unlock your computer first.

For that, follow these options:

* Flash drive method:

1. Take another machine and use it to download , , or other reputable anti-malware program. 2. Update the program and put into the USB drive or simple CD.

3. In the meanwhile, reboot your infected machine to Safe Mode with command prompt and stick USB drive in it. 4. Reboot computer infected with Canadian Mounted Police virus once more and run a full system scan.

* Users infected with Canadian Mounted Police virus are allowed to access other account on Windows system. If one of such accounts has administrator rights, you should be capable to launch anti-malware program.

* Try to deny the Flash to make your ransomware stop function as intended. In order to disable the Flash, go to Macromedia support and select 'Deny': http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html. After doing that, run a full system scan with anti-malware program.

* Manual Canadian Mounted Police virus removal:

* Canadian Mounted Police virus removal from Android OS:

1. Reboot your Android device into Safe Mode:

If this failed to work for you, just turn off your device and then turn it on. Once it becomes active, try pressing and holding Menu, Volume Down, Volume Up or Volume Down and Volume Up together to see Safe Mode.

2. Uninstall malicious app (Police virus may hide under BaDoink, Video Player, Network Driver System, Video Render, ScarePakage and other suspicious names):

If this failed, enter a random, 15 digit length, code of imaginary MoneyPak xpress Packed voucher that is asked by FBI android virus or follow these steps:

  • Reboot you infected PC to 'Safe mode with command prompt' to disable ransomware virus (this should be working with all versions of this threat)
  • Run Regedit
  • Search for WinLogon Entries and write down all the files that are not explorer.exe or blank. Replace them with explorer.exe.
  • Search the registry for these files you have written down and delete the registry keys referencing the files.
  • Reboot and run a full system scan with updated . You can also use or .
  • Find the power button and press it for a couple of seconds until you see a menu. Tap the Power off.
  • Once you see a dialog window that offers you to reboot your Android to Safe Mode, select this option and OK.
  • When in Safe Mode, go to Settings. Once there, click on Apps or Application manager (this may differ depending on your device).
  • Here, look for previously mentioned malicious app(s) and uninstall all of them.
  • Go to Settings -> Security. Here, select Device administrators.
  • Here, look for previously mentioned malicious app(s) and uncheck it
  • In order to finish the removal of Canadian Mounted Police virus, select Deactivate and OK.

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Backups: the 3-2-1 rule

Keep three copies of files that matter, on two kinds of storage, with one copy offline or off-site.

A disk that stays plugged in is reached by malware like Royal Canadian Mounted Police Ukash virus together with the PC; one you connect only for the backup is not.

On Windows 11, File History keeps versions on an external drive, and OneDrive keeps earlier versions of synced files. Before restoring anything, make sure the PC no longer shows ransom notes called help09.html in every folder.

Setting it up step by step: 3-2-1 backups on Windows 11 and 10.

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files.

More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection.

Questions about Royal Canadian Mounted Police Ukash virus

Is there a free Royal Canadian Mounted Police Ukash virus decryptor?

We last checked on 7 October 2026, and for Royal Canadian Mounted Police Ukash virus no free decryptor is known. We check No More Ransom, which collects free tools from police and security companies, and the decryptor pages of the major antivirus vendors.

A working decryptor exists only when the encryption has a flaw or the keys were leaked or seized. Ignore sites and videos that offer a "Royal Canadian Mounted Police Ukash virus decryptor" for download or for a fee: these are usually scams or malware.

Real decryptors are free and come from known security companies or law enforcement. Keep the encrypted files in case a tool appears later.

Did Royal Canadian Mounted Police Ukash virus steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by Royal Canadian Mounted Police Ukash virus, but the only confirmed sign is ransom notes called help09.html in every folder, which says nothing about what happened before.

Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Are ransomware recovery services legitimate?

Some are, but read the offer carefully. Genuine data-recovery firms recover deleted originals from disks or rebuild damaged files, and they say so. Others promise to "decrypt any ransomware" for a fixed price, which is impossible without the key; they quietly pay the attackers and keep a margin, sometimes without telling the victim.

Be especially careful with services that contact you after you post about the attack online. Ask for references, a written method and a no-result-no-fee clause, and check the free tools on No More Ransom first.

How did Royal Canadian Mounted Police Ukash virus get on my computer?

The way Royal Canadian Mounted Police Ukash virus spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened.

On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password. Think back to what was downloaded or installed in the days before ransom notes called help09.html in every folder, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Should I pay the ransom?

We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.

Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.

Is Royal Canadian Mounted Police Ukash virus the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Can I delete help09.html?

Yes, the note itself is harmless text and deleting it does not affect your files. Keep at least one copy first, outside the infected PC. help09.html contains your personal ID and the attackers' contact details, which identification services use to tell which family encrypted your files, and which a decryptor may need later.

Police reports also ask for it. Once you have saved a copy, you can remove the notes from every folder after the ransomware program has been removed and your files are restored or backed up.

Can I get my files back without paying after help09.html appeared?

Sometimes. Free decryptors exist for a number of families, especially older ones or those with flaws in their encryption. Other routes are copies the ransomware missed:

  • OneDrive version history
  • File History
  • a backup drive that was disconnected
  • email attachments
  • phone photos

Shadow copies are often deleted, but it is worth checking. Identify the family from help09.html first, because that tells you which of these routes is realistic. Keep encrypted files even if nothing works now; decryptors are sometimes released months later.

How do I open my .docx, .jpg and other files locked by Royal Canadian Mounted Police Ukash?

You cannot open locked files normally while they stay encrypted, and renaming them will not help. Our earlier report did not record the extension that Royal Canadian Mounted Police Ukash adds, so check one locked file name and the ransom note for it.

No free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates. Do not rename the files, change the extension or edit them, because that can make recovery harder. Copy the locked files to an external drive before you clean the system, so a decryptor released later still has them.

Will Fortect remove Royal Canadian Mounted Police Ukash virus?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For Royal Canadian Mounted Police Ukash virus, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

  1. CISA: StopRansomware (read October 7, 2026)
  2. No More Ransom (read October 7, 2026)
  3. FTC: How to recognize, remove and avoid malware (read October 7, 2026)
  4. Microsoft Learn: Microsoft Defender Offline (read October 7, 2026)
  5. Microsoft Learn: How Microsoft names malware (read October 7, 2026)

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