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Remove virus (Removal Instructions) - updated Jan 2021

removal by Gabriel E. Hall - - | Type: Browser hijacker – a browser hijacker that belongs to the Spigot and SaferBrowser families browser - a browser hijacker that has been flagged as suspicious and malicious by AV engines

Questions about virus, also known as Easy Maps Access, is a browser hijacker which aims to install its extensions to the victim’s Internet browser and apply its own search provider to the hijacked app. Continuously, the PUP aims to cause annoying redirects and other suspicious activities such as advertising and non-personal data tracking. This browser hijacker belongs to the group of SaferBrowser browser hijackers and also belongs to the Spigot family, according to Malwarebytes report.[1] The main point of virus is to advertise affiliate content, so to do that and to increase the web traffic to third-party domains, the browser-hijacking application pretends to be a search engine.

Name Maps Access
Type Browser hijacker
Families This potentially unwanted program is related to the Spigot family and to SaferBrowser browser hijackers
Engine Once the hijacker appears on web browser apps such as Chrome, Firefox, and similar, it appends the search engine
Activities Besides modifying browser settings, the browser hijacker can display targeted advertising, redirect users to affiliate domains, and collect non-personal information regarding the user's browsing history
Removal You can remove virus with the help of step-by-step or automatical guidelines that are added to the end of this page
Virus damage removal If your system works slowly or you encounter frequent errors, we recommend scanning it with ReimageIntego, as it can fix numerous computer issues automatically

At first glance, looks like an entirely normal page, and you would never even think that it is not a good search engine. Developers even provide a bunch of handy features such as fast access to various online-shopping platforms such as Amazon, weather-related websites, recipe sources, news portals, and so on.

However, the truth comes out when you try to use this search engine to look for something online. Although this search website is based on the Yahoo search model, the results are slightly altered. That basically means, that if you click on search outcomes, you are not going to be directed to desired web pages.

Instead, you are going to experience redirects, which may lead you to suspicious web domains that are strongly recommended not to be visited. If you are concerned about your system privacy, such pages can be very dangerous. Some of the redirects may lead you to normal pages, but the majority can end you up in questionable or even infectious sites that promote download links of harmful programs and similar content.

Besides, you might see that is programmed to promote other third-party websites that have their shortcuts injected onto the browser toolbar. These types of sources include and Additionally, the PUP[2] includes shortcuts to Google Maps and Bing Maps. is a browser hijacker that can record browsing-related data

However, we suggest not falling for these tricks and opting for removal as you can easily create handy shortcuts of your own. Besides, the browser hijacker reveals itself in browsing data collecting activities that include all of your browsing history. Later on, this information is passed for income or used in targeted advertising even though the developers try to convince users that the data is used only for putting more quality on their services:

We use your information to provide our Services, including personalizing and improving such Services, such as by using this information to better understand how you utilize and interact with our Services.

Remove with the help of reliable antimalware software or step-by-step guidelines that have been added to this article. Also, do not forget to refresh your web browsers and diminish the changes that were added by the potentially unwanted program. Finally, a scan with ReimageIntego repair software would ensure that your operating system is in the best shape after the infection.

Depending on what type of antivirus program you employ, domain might be detected by a different name. According to VirusTotal information, Fortinet finds the browser hijacker as malware and Avira spots the PUP as suspicious.[3]

Distribution ways of browser hijackers

Mostly, browser hijackers and their products are spread via “software bundling”. It is a sly distribution method. If programs are bundled together, that means that one or a few programs are attached to one legitimate one and spread like one. The only way to stop such additional installations is to be attentive during the installation process of any freeware or shareware. To reject optional downloads, you need to:

  1. Select the Advanced or Custom installation mode;
  2. Deselect every unfamiliar or suspiciously sounding statement that says you agree to install optional free programs or updates.

Experts from[4] also advise avoiding secondary downloading sources such as,, and as they can be filled with unreliable products. Continuously, do not be afraid to invest a bigger sum of money into a reliable antimalware product that will always keep an eye on your computer security while completing different types of computing and browsing tasks.

Removing browser hijacker virus can be uninstalled using the basic browser hijacker uninstall guide. This manual removal method is quite easy – we have even provided these instructions for you. You can find them below this text.

However, we strongly recommend removal to be done automatically. This method saves your time and also does everything in a quicker and safer way. Below you will find a list of antimalware tools that might appear helpful to you, however, you can choose any other type of product regarding your own likings.

Keep in mind that it is very important to remove not only from your operating system but also from web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari. This is the only way to reverse bogus changes and bring back browsing quality.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Erase from Windows systems

To terminate the browser hijacker from Windows, carry out the following guidelines:

To remove virus from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to virus (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the virus-related entries.Uninstall from Mac 2

Remove from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for virus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete virus removal.Reset Internet Explorer

Get rid of virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate from Mozilla Firefox (FF)

To reverse Mozilla Firefox to its previous state after the hijack, complete these steps:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to virus and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case virus did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete virus removal.Reset Firefox 2

Delete from Google Chrome

To erase suspicious content from Google Chrome, perform these tasks:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to virus by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the virus-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete virus removal.Reset Chrome 2

Erase from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to virus and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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  1. Kassandra says:
    December 6th, 2015 at 1:09 pm

    I just found out that this search website was related to a potentially dangerous program! Now it is clear why it was so strange. I have never found information that i needed when I tried to search using it!

  2. jingllebellz says:
    December 6th, 2015 at 1:10 pm

    removed it already, good instructions

  3. kllah89 says:
    December 6th, 2015 at 1:11 pm

    how do I detect those files that belong to easymapsaccess ? i cannot find them on the control panel

  4. marvinDucatti says:
    December 6th, 2015 at 1:14 pm

    Did you open the ADD/REMOVE PROGRAMS section? You should find it there. Look for files named similar to: easymapsaccess.exe or Search.easymapsaccess.exe. Just basically anything related to the name of this rogue website. Hope it helps

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