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Remove virus (Removal Instructions) - updated Oct 2019

removal by Gabriel E. Hall - - | Type: Browser Hijackers – a browser hijacker that belongs to the Spigot and SaferBrowser families browser hijacker - a browser hijacker that has been flagged as suspicious and malicious by AV engines

Questions about virus, also known as Easy Maps Access, is a browser hijacker which aims to install its extensions to the victim’s Internet browser and apply its own search provider to the hijacked app. Continuously, the PUP aims to cause annoying redirects and other suspicious activities such as advertising and non-personal data tracking. This browser hijacker belongs to the group of SaferBrowser browser hijackers and also belongs to the Spigot family, according to Malwarebytes report.[1] The main point of virus is to advertise affiliate content, so to do that and to increase the web traffic to third-party domains, the browser-hijacking application pretends to be a search engine.

Name Maps Access
Type Browser hijacker
Families This potentially unwanted program is related to the Spigot family and to SaferBrowser browser hijackers
Engine Once the hijacker appears on web browser apps such as Chrome, Firefox, and similar, it appends the search engine
Activities Besides modifying browser settings, the browser hijacker can display targeted advertising, redirect users to affiliate domains, and collect non-personal information regarding the user's browsing history
Removal You can remove virus with the help of step-by-step or automatical guidelines that are added to the end of this page
Virus damage removal If your system works slowly or you encounter frequent errors, we recommend scanning it with Reimage Reimage Cleaner Intego, as it can fix numerous computer issues automatically

At first glance, looks like an entirely normal page, and you would never even think that it is not a good search engine. Developers even provide a bunch of handy features such as fast access to various online-shopping platforms such as Amazon, weather-related websites, recipe sources, news portals, and so on.

However, the truth comes out when you try to use this search engine to look for something online. Although this search website is based on the Yahoo search model, the results are slightly altered. That basically means, that if you click on search outcomes, you are not going to be directed to desired web pages.

Instead, you are going to experience redirects, which may lead you to suspicious web domains that are strongly recommended not to be visited. If you are concerned about your system privacy, such pages can be very dangerous. Some of the redirects may lead you to normal pages, but the majority can end you up in questionable or even infectious sites that promote download links of harmful programs and similar content.

Besides, you might see that is programmed to promote other third-party websites that have their shortcuts injected onto the browser toolbar. These types of sources include and Additionally, the PUP[2] includes shortcuts to Google Maps and Bing Maps. virus is a browser hijacker that can record browsing-related data

However, we suggest not falling for these tricks and opting for removal as you can easily create handy shortcuts of your own. Besides, the browser hijacker reveals itself in browsing data collecting activities that include all of your browsing history. Later on, this information is passed for income or used in targeted advertising even though the developers try to convince users that the data is used only for putting more quality on their services:

We use your information to provide our Services, including personalizing and improving such Services, such as by using this information to better understand how you utilize and interact with our Services.

Remove with the help of reliable antimalware software or step-by-step guidelines that have been added to this article. Also, do not forget to refresh your web browsers and diminish the changes that were added by the potentially unwanted program. Finally, a scan with Reimage Reimage Cleaner Intego repair software would ensure that your operating system is in the best shape after the infection.

Depending on what type of antivirus program you employ, domain might be detected by a different name. According to VirusTotal information, Fortinet finds the browser hijacker as malware and Avira spots the PUP as suspicious.[3]

Distribution ways of browser hijackers

Mostly, browser hijackers and their products are spread via “software bundling”. It is a sly distribution method. If programs are bundled together, that means that one or a few programs are attached to one legitimate one and spread like one. The only way to stop such additional installations is to be attentive during the installation process of any freeware or shareware. To reject optional downloads, you need to:

  1. Select the Advanced or Custom installation mode;
  2. Deselect every unfamiliar or suspiciously sounding statement that says you agree to install optional free programs or updates.

Experts from[4] also advise avoiding secondary downloading sources such as,, and as they can be filled with unreliable products. Continuously, do not be afraid to invest a bigger sum of money into a reliable antimalware product that will always keep an eye on your computer security while completing different types of computing and browsing tasks.

Removing browser hijacker virus can be uninstalled using the basic browser hijacker uninstall guide. This manual removal method is quite easy – we have even provided these instructions for you. You can find them below this text.

However, we strongly recommend removal to be done automatically. This method saves your time and also does everything in a quicker and safer way. Below you will find a list of antimalware tools that might appear helpful to you, however, you can choose any other type of product regarding your own likings.

Keep in mind that it is very important to remove not only from your operating system but also from web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari. This is the only way to reverse bogus changes and bring back browsing quality.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Erase from Windows systems

To terminate the browser hijacker from Windows, carry out the following guidelines:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Eliminate from Mozilla Firefox (FF)

To reverse Mozilla Firefox to its previous state after the hijack, complete these steps:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Delete from Google Chrome

To erase suspicious content from Google Chrome, perform these tasks:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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  1. Kassandra says:
    December 6th, 2015 at 1:09 pm

    I just found out that this search website was related to a potentially dangerous program! Now it is clear why it was so strange. I have never found information that i needed when I tried to search using it!

  2. jingllebellz says:
    December 6th, 2015 at 1:10 pm

    removed it already, good instructions

  3. kllah89 says:
    December 6th, 2015 at 1:11 pm

    how do I detect those files that belong to easymapsaccess ? i cannot find them on the control panel

  4. marvinDucatti says:
    December 6th, 2015 at 1:14 pm

    Did you open the ADD/REMOVE PROGRAMS section? You should find it there. Look for files named similar to: easymapsaccess.exe or Search.easymapsaccess.exe. Just basically anything related to the name of this rogue website. Hope it helps

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