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Remove virus (Removal Guide) - updated Feb 2018

removal by Linas Kiguolis - - | Type: Browser hijacker – a virus seeking is to hijack target web browsers virus image is classified as a browser hijacker which uses deceptive techniques to lure people into using its services. It is worth to mention that this software has many other similar offsprings that are attributed to MySearch virus family of potentially unwanted programs (PUPs)[1]. Usually, people who are tricked into installing virus on their system cannot get rid of it easily and encounter various browser modifications.

Usually, this potentially unwanted program sneaks into the system without user's permission via software-bundles. Following the infiltration, it alters browser settings and assigns hxxp:// to homepage, new tab URL and default search engine. Such actions are classified as browser hijacking which allow My Search to force you into using its services on a daily basis.

At the first sight, it seems that virus is a completely normal search engine, just like Google or Yahoo search. However, be aware that the developers, APN LLC, inform users that this PUP collects the following information about the people who use their products:

  • IP address of your device;
  • geolocation of your device;
  • browser type and platform type;
  • your browser language;
  • search keywords that you type into search bars.

This gathered information allows MySearch to customize ads which correspond to users' interests from their previous queries or frequently visited pages. As a result, people are more likely to click on them. However, it is worth to mention that typically, advertisements either promote less than reliable products or redirect to highly suspicious pages[2]. Likewise, experts recommend you to stay away from them.

Questions about virus

The developer of also states the following:

Use the information that we collect to facilitate the delivery of relevant and/or targeted search results. 

That is exactly why we do not recommend using this program. This search directory delivers sponsored search outcomes. Keep in mind that the contrivers of MySearch might be affiliated with third-party companies, and try to make you visit their websites by force. Unfortunately, they are not responsible for the content of those pages and you risk getting infected with malware. redirect tendency is designed to help its developers increase their revenue by pay-per-click marketing scheme. Likewise, they try their best to bring as much traffic as they can to the affiliate sites. Note that their efforts are not only aggressive and intrusive but they put your computer's security at risk. is an unreliable search engine which collects information about its users and delivers distorted search results.

We strongly advise you to uninstall and start using a reliable search engine instead. This PUP is not malicious itself, but it can expose your system to various risks because third-party websites that it promotes might be insecure. Such web sources often try to convince computer users to install and try various free programs, but be careful – some of such files might be infectious or malicious.

We recommend taking care of removal as soon as possible. You can find manual elimination guidelines at the end of this article. However, mostly, only the automatic removal option helps people uninstall browser hijackers from their computers.

You can get rid of with the help of a professional antivirus. Our top picks would be Reimage Reimage Cleaner Intego and Malwarebytes. Although, feel free to use any other malware removal software as long as it is reliable and robust enough.

Browser hijacking techniques

Currently, developers of potentially unwanted programs are highly employing a popular marketing scheme, called bundling, to distribute browser hijackers. This technique allows them to distribute their unreliable products together with free applications and do not inform users about such actions.

This distribution method is highly successful since contemporary users are skipping many steps during the installation of freeware and almost never detect the browser hijack which is hidden among optional components. Therefore, we strongly advise you to be cautious during the installation procedure at all times.

To reveal whether your selected app promotes third-party software or not, you need to carefully investigate software’s Terms of Use document. Also, you can check this by selecting Advanced or Custom installation mode and removing tick signs next to agreements to install ‘recommended downloads.’

Additionally, it is important to avoid Recommended or Quick installation mode since it is designed to speed up the process by skipping steps, including the ones which allow you de-selecting checkmarks that permit the installation of PUP. Although,[3] team says that you can save your time and install an antivirus software to protect your computer for you.

Make virus removal easy

Even though you can remove manually, it will take a lot of your time. Also, it might be difficult to identify and delete all its components for regular computer users. However, it is vital to avoid reappearance of the browser hijacker.

For this reason, we suggest you to ensure removal for a security software. It will get rid of all its elements within minutes and save your time. Likewise, you only need to download it from authorized developers or official distributors and scan your system thoroughly. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

This guide helps Windows users to uninstall browser hijacker. However, be aware that you must delete all its components to fully protect your system. This PUP might contain the following elements:

  • MySearch Toolbar;
  • MySearch;

    1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
    2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
    3. Uninstall and related programs
      Here, look for or any other recently installed suspicious programs.
    4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
    5. Remove from Windows shortcuts
      Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
    6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

    Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

    Eliminate from Mac OS X system

    If your macOS is displaying some infection symptoms, proceed with the following guide:

    Remove from Applications folder:

    1. From the menu bar, select Go > Applications.
    2. In the Applications folder, look for entries.
    3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

    To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

    1. Select Go > Go to Folder.
    2. Enter /Library/Application Support and click Go or press Enter.
    3. In the Application Support folder, look for any dubious entries related to and then delete them.
    4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

    Get rid of from Internet Explorer (IE)

    Remove dangerous add-ons:

    1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
    2. Pick Manage Add-ons.
    3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

    Change your homepage if it was altered:

    1. Open IE and click on the Gear icon.
    2. Select Internet Options.
    3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
    4. Click Apply and then select OK.Reset IE homepage

    Delete temporary files:

    1. Press on the Gear icon and select Internet Options.
    2. Under Browsing history, click Delete…
    3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

    Reset Internet Explorer:

    1. Click on Gear icon > Internet options and select Advanced tab.
    2. Select Reset.
    3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

    Remove from Mozilla Firefox (FF)

    Once you get rid of suspicious entries, reset Mozilla Firefox to finish the PUP elimination procedure.

    1. Remove dangerous extensions
      Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
    2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
    3. Change your homepage if it was altered by virus:
      Click on the menu (top right corner), choose Options General.
    4. Here, delete malicious URL and enter preferable website or click Restore to default.
    5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
    6. Reset Mozilla Firefox
      Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
    7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

    Erase from Google Chrome

    You should reset Chrome to bring it to the previous state and get rid of the modifications made by the potentially unwanted program.

    1. Delete malicious plugins
      Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
    2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
    3. Change your homepage and default search engine if it was altered by your virus
      Click on menu icon and choose Settings.
    4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
    5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
    6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
    7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
    8. Reset Google Chrome
      Click on menu icon on the top right of your Google Chrome and select Settings.
    9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
    10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

    Uninstall from Safari

    1. Remove dangerous extensions
      Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
    2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
    3. Change your homepage if it was altered by virus:
      Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
    4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
    5. Reset Safari
      Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
    6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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  1. moby says:
    January 25th, 2016 at 7:19 am is annoying piece of a virus. Worthless app, slows down the laptop and makes u angry because you cannot use your computer like you would normally do. do not recommend

  2. Kenneth says:
    January 25th, 2016 at 7:23 am

    I know what you are speaking about. Installed this 2 days ago, my kids used this search and installed some more PUPs by visiting the websites that were promoted by this infectious search engine. Got SpyHunter to fix those issues. It cleared the PC from trash, thanks God. Hope no more viruses approach to me – I believe everything is good for now, at least.

  3. Shadow says:
    January 25th, 2016 at 7:19 am

    malware search!

  4. bassndrumz says:
    January 25th, 2016 at 7:24 am

    Finally got rid of it…….

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