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Remove virus (Removal Guide) - updated Feb 2018

removal by Linas Kiguolis - - | Type: Browser hijacker – a virus seeking is to hijack target web browsers virus image is classified as a browser hijacker which uses deceptive techniques to lure people into using its services. It is worth to mention that this software has many other similar offsprings that are attributed to MySearch virus family of potentially unwanted programs (PUPs)[1]. Usually, people who are tricked into installing virus on their system cannot get rid of it easily and encounter various browser modifications.

Usually, this potentially unwanted program sneaks into the system without user's permission via software-bundles. Following the infiltration, it alters browser settings and assigns hxxp:// to homepage, new tab URL and default search engine. Such actions are classified as browser hijacking which allow My Search to force you into using its services on a daily basis.

At the first sight, it seems that virus is a completely normal search engine, just like Google or Yahoo search. However, be aware that the developers, APN LLC, inform users that this PUP collects the following information about the people who use their products:

  • IP address of your device;
  • geolocation of your device;
  • browser type and platform type;
  • your browser language;
  • search keywords that you type into search bars.

This gathered information allows MySearch to customize ads which correspond to users' interests from their previous queries or frequently visited pages. As a result, people are more likely to click on them. However, it is worth to mention that typically, advertisements either promote less than reliable products or redirect to highly suspicious pages[2]. Likewise, experts recommend you to stay away from them.

Questions about virus

The developer of also states the following:

Use the information that we collect to facilitate the delivery of relevant and/or targeted search results. 

That is exactly why we do not recommend using this program. This search directory delivers sponsored search outcomes. Keep in mind that the contrivers of MySearch might be affiliated with third-party companies, and try to make you visit their websites by force. Unfortunately, they are not responsible for the content of those pages and you risk getting infected with malware. redirect tendency is designed to help its developers increase their revenue by pay-per-click marketing scheme. Likewise, they try their best to bring as much traffic as they can to the affiliate sites. Note that their efforts are not only aggressive and intrusive but they put your computer's security at risk. virus is an unreliable search engine which collects information about its users and delivers distorted search results.

We strongly advise you to uninstall and start using a reliable search engine instead. This PUP is not malicious itself, but it can expose your system to various risks because third-party websites that it promotes might be insecure. Such web sources often try to convince computer users to install and try various free programs, but be careful – some of such files might be infectious or malicious.

We recommend taking care of removal as soon as possible. You can find manual elimination guidelines at the end of this article. However, mostly, only the automatic removal option helps people uninstall browser hijackers from their computers.

You can get rid of with the help of a professional antivirus. Our top picks would be Reimage and Malwarebytes. Although, feel free to use any other malware removal software as long as it is reliable and robust enough.

Browser hijacking techniques

Currently, developers of potentially unwanted programs are highly employing a popular marketing scheme, called bundling, to distribute browser hijackers. This technique allows them to distribute their unreliable products together with free applications and do not inform users about such actions.

This distribution method is highly successful since contemporary users are skipping many steps during the installation of freeware and almost never detect the browser hijack which is hidden among optional components. Therefore, we strongly advise you to be cautious during the installation procedure at all times.

To reveal whether your selected app promotes third-party software or not, you need to carefully investigate software’s Terms of Use document. Also, you can check this by selecting Advanced or Custom installation mode and removing tick signs next to agreements to install ‘recommended downloads.’

Additionally, it is important to avoid Recommended or Quick installation mode since it is designed to speed up the process by skipping steps, including the ones which allow you de-selecting checkmarks that permit the installation of PUP. Although,[3] team says that you can save your time and install an antivirus software to protect your computer for you.

Make virus removal easy

Even though you can remove manually, it will take a lot of your time. Also, it might be difficult to identify and delete all its components for regular computer users. However, it is vital to avoid reappearance of the browser hijacker.

For this reason, we suggest you to ensure removal for a security software. It will get rid of all its elements within minutes and save your time. Likewise, you only need to download it from authorized developers or official distributors and scan your system thoroughly. 

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

This guide helps Windows users to uninstall browser hijacker. However, be aware that you must delete all its components to fully protect your system. This PUP might contain the following elements:

  • MySearch Toolbar;
  • MySearch;

    1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
    2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
    3. Uninstall and related programs
      Here, look for or any other recently installed suspicious programs.
    4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
    5. Remove from Windows shortcuts
      Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
    6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

    Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

    Eliminate from Mac OS X system

    1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
    2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

    Get rid of from Internet Explorer (IE)

    1. Remove dangerous add-ons
      Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
    2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
    3. Change your homepage if it was altered by virus:
      Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
    4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
    5. Reset Internet Explorer
      Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
    6. Here, select Reset.
    7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

    Remove from Mozilla Firefox (FF)

    Once you get rid of suspicious entries, reset Mozilla Firefox to finish the PUP elimination procedure.

    1. Remove dangerous extensions
      Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
    2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
    3. Change your homepage if it was altered by virus:
      Click on the menu (top right corner), choose Options General.
    4. Here, delete malicious URL and enter preferable website or click Restore to default.
    5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
    6. Reset Mozilla Firefox
      Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
    7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

    Erase from Google Chrome

    You should reset Chrome to bring it to the previous state and get rid of the modifications made by the potentially unwanted program.

    1. Delete malicious plugins
      Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
    2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
    3. Change your homepage and default search engine if it was altered by your virus
      Click on menu icon and choose Settings.
    4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
    5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
    6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
    7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
    8. Reset Google Chrome
      Click on menu icon on the top right of your Google Chrome and select Settings.
    9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
    10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

    Uninstall from Safari

    1. Remove dangerous extensions
      Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
    2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
    3. Change your homepage if it was altered by virus:
      Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
    4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
    5. Reset Safari
      Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
    6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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  1. moby says:
    January 25th, 2016 at 7:19 am is annoying piece of a virus. Worthless app, slows down the laptop and makes u angry because you cannot use your computer like you would normally do. do not recommend

  2. Kenneth says:
    January 25th, 2016 at 7:23 am

    I know what you are speaking about. Installed this 2 days ago, my kids used this search and installed some more PUPs by visiting the websites that were promoted by this infectious search engine. Got SpyHunter to fix those issues. It cleared the PC from trash, thanks God. Hope no more viruses approach to me – I believe everything is good for now, at least.

  3. Shadow says:
    January 25th, 2016 at 7:19 am

    malware search!

  4. bassndrumz says:
    January 25th, 2016 at 7:24 am

    Finally got rid of it…….

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