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Remove (Tutorial) - Virus Removal Instructions

removal by Gabriel E. Hall - - | Type: Browser Hijackers – a browser hijacker that offers package tracking services to increase the number of visitors virus is a potentially unwanted program that offers package tracking features to attract a bigger number of users is a potentially unwanted program[1] that provides multiple attractive-looking features to increase the interest of many users worldwide. If you get infected with this browser hijacker, you will see that your browser's default search engine, homepage, and new tab URL bar have been modified to new ones. virus continues with adding suggestions of international package tracking services, catching up with the latest news, and showing you the weather type in your current location. The app is related to other sponsored domains such as and even adds shortcuts to the calendar, email, to-do list, calculator, shows the current time above the new search engine and provides some settings options. All of these features might look really beneficial to you but wait to hear what is likely waiting for you in exchange for using the provided services. Besides the mentioned browser setting changes, you will likely start experiencing frequent redirecting to affiliate domains, get loaded with intrusive advertisements, and get your browsing information collected by tracking objects such as cookies.

Name package tracker
Type  Browser hijacker/PUP
Features  This app offers a big variety of features such as tracking your packages, looking up the weather, catching the latest news, and so on. However, all of these functions are provided only to attract a bigger number of users
Related domains  The browser hijacker appears to be related to other sponsored domains such as and
Symptoms  When you are infected with this PUP, you will notice that your web browser(s) got hijacked. The default search engine, homepage, and new tab URL get changed in this case. Also, there is a big chance of receiving interrupting advertising and rerouted to affiliate domains
Spreading  PUPs are most likely spread together with bundled software that comes from secondary websites. However, some unwanted apps can infiltrate computers through infectious ads, links, and fake updates
Removal  Employ reliable antimalware software to get rid of the browser hijacker without any problems. Also, you can try using the step-by-step guidelines that have been clipped to the end of this page
Fix  If you have spotted any system alterings that were performed by the browser hijacker, you can try repairing them with a tool such as Reimage Reimage Cleaner Intego

Smart package tracker brings a lot of modifications to web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari that can be terminated only by getting rid of the browser hijacker completely. Besides, there is a big chance that you will see suspicious extensions, plug-ins, or toolbars added to your browser apps.

The main goal of Smart package tracker virus is to attract as many visitors as possible and collect income from their clicks on specific ads, etc. Regarding this fact, the developers try to provide attractive-looking features but keep in mind that they are definitely not worth the cost that you will have to pay in exchange for using the app.

The Privacy Policy of explains some of the unwanted activities that the browser hijacker aims to perform even though the developers try not to make it look like that. However, these people reveal that their product can collect some information about the user and his activities by employing tracking technologies such as beacons[2] and cookies.

Smart package tracker malware targets browsing-related information such as the most commonly visited websites, hyperlinks accessed, search query results, and even some device data such as the IP address, machine type, operating system, and so on:

The type of device you are using to access our Services, as well as information regarding that device’s unique identifiers (whether computer or mobile), the device’s hardware model, operating system, device type, IP address, and information about how any of our Services were downloaded to your device.

Besides collecting information and hijacking web browsers, will likely load you with intrusive advertisements that are placed on the user's computer screen to earn pay-per-click income. Most of the ads provide questionable-looking deals and offers that aim to swindle money or private information.

Smart package tracker malware
Smart package tracker - a browser hijacker that changes the default search engine, homepage, and new tab URL bar

If the browser hijacker starts attacking you with such ads, you should complete Smart package tracker removal to stop the advertising activities, otherwise, you can easily become a victim of a scam. Do not provide any sensitive data if you are asked as it can be used for identity theft purposes in the future. Also, do not pay for any unknown software or services as you are likely to experience worthless money losses.

Additionally, is likely to initiate rerouting activities to affiliate domains. This way you might get loaded with even more offers and deals. However, there is a high risk of landing on a potentially malicious domain and getting your computer infected with dangerous malware such as ransomware or a Trojan virus.

You should remove from your Windows or Mac computer as you see the first signs of hijacking in your web browsers. For this process, we recommend employing reliable antimalware software that will take care of the threat within a few minutes of time and ensure that no suspicious components are left.

Also, you can complete removal with the help of the manual step-by-step guidelines that have been added to the end of this article. When the PUP is gone, you can start looking for possible system compromisation on your PC. If you discover any altered areas, try repairing them with software such as Reimage Reimage Cleaner Intego or another similar tool.

Bundles of software are likely to include potentially unwanted content

Security experts from[3] state that users often get infected with browser hijackers and other types of potentially unwanted programs when downloading pieces of software from untrusted places such as,, and Also, if the person has opted for the Recommended or Quick configuration, there is a bigger chance that he will receive the PUP than those users who have chosen the Advanced or Custom settings.

What you have to do is stop using secondary downloading sources as your main ones. The best would be not to employ them at all. Also, make sure that you have selected the Custom/Advanced downloading option as the default one as here you will be able to deselect all incoming software and products that look suspicious to you, e.g. extensions, toolbars.

Furthermore, PUPs can get spread through infectious hyperlinks and advertisements that you meet on deceptive and unprotected websites. Beware of aggressive advertising and use adblocking products to stop the annoying activity. Also, note that there are fake software updates lurking on the Internet that might trick you into installing a PUP.

Even though you have to be aware of suspicious content that can be met while browsing the web and make sure that you have chosen the right downloading mode, automatic computer protection should also be seen as an addition to your online safety. Make sure that you get a reliable tool and update the product once in a while.

The entire removal process for browser hijacker

If you have been dealing with the potentially unwanted program recently, you should think of removal as a way to stop the unexpected activities on your computer and web browser apps such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

As we have already mentioned throughout this article, virus appends suspicious changes to the default search engine, homepage, and new tab bar of the web browser. These specific modifications will bother you unless you get rid of the browser hijacker and all the content that it has brought to your PC.

You can remove with the help of automatical software that will complete the entire elimination process within a few minutes of time or you can get rid of the cyber threat by completing the manual step-by-step guide that has been added to the end of this article.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Get rid of from Windows systems

To terminate the browser hijacker from your Windows computer system and get rid of all other suspicious products that might have been brought to the machine, apply these instructions

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate from Internet Explorer (IE)

To clean Internet Explorer from browser helper objects such as extensions, plug-ins, and add-ons, you should try following the below-provided guidelines

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF)

To completely refresh Mozilla Firefox and eliminate the changes that were applied during the adware attack, apply the following guiding steps

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

To delete suspicious components and modifications from your Google Chrome web browser and bring the app back to its previous state, use these instructions

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Get rid of from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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