Trivago.com virus: what it is and how to stop the redirects
trivago.com is a legitimate hotel comparison site, not a virus; the "Trivago.com virus" is adware or a bad ad that keeps opening it or showing its ads. If it opens without your click, the program, shortcut or extension that starts it is what to remove, and the checks below find it.
Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation.
Automatic
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Trivago.com redirects: summary
| Type | Adware or a bad ad that sends you to the real hotel site trivago.com; the site is not malware and installs nothing |
|---|---|
| Risk | Low to medium: the site is legitimate; the risk is the program, extension or ad that starts the visits and the ads it can show |
| Symptoms | trivago.com opening without your click, hotel and travel ads on pages that never had them, a new desktop shortcut, a changed home page or search engine |
| How to get rid of it | Find the cause: a normal visit (nothing to remove), a bad ad (close it), a shortcut, extension or program (remove it, scan, reset the browser) |
| Our check (6 October 2026) | One visit and one plain request from Lithuania were refused with a 403 Access Denied page, so the pages were not checked. One refused visit does not clear anything |
| Running since | 18 February 2004 (trivago.com registered); the company was founded in Düsseldorf in 2005 |
| Removal | Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged. Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free. |
Show 12 more facts
| First reported by us | 24 April 2017 |
|---|---|
| Installed on the PC | Nothing from the site; a program, shortcut or extension must be installed to force the visits |
| Detection | Microsoft Defender: nothing is installed by trivago.com, so there is no detection name to report; adware that sends people to it has its own names |
| Distribution | Bundled free software, browser extensions, deceptive ads |
| Evidence | The .com registry record, our own visit of 6 October 2026, trivago's Privacy Notice of October 2025, the Expedia release of 21 December 2012, our 2017 report |
| Name | Trivago.com |
| Domains | trivago.com |
| Ads shown as | Redirects through ad pages |
| Browsers | Chrome, Edge and Firefox |
| First seen | 24 April 2017 |
| Damage | Redirects to scam pages, fake updates and tech support scams |
| Facts checked | 6 October 2026 |
Facts checked on 6 October 2026 against the registry's RDAP record for trivago.com, one visit and one plain request to trivago.com from one location (both refused with 403), trivago's Privacy Notice of October 2025, the Expedia press release of 21 December 2012 and trivago's company page; no page of the site itself was tested.
What the Trivago.com virus is, and what it is not
trivago.com is a real hotel search site, not a program on your computer. When people talk about the "Trivago.com virus" they mean adware or a bad ad that keeps opening that site or its ads; the site is the destination, not the infection.
- What the site is
- A hotel price-comparison (metasearch) site: trivago says it is present in 190 countries; Wikipedia lists the company as founded in Düsseldorf in January 2005
- Owner
- trivago N.V., headquartered in Düsseldorf; Expedia Group holds the majority (a 61.6% stake was announced on 21 December 2012; Wikipedia gives about 60% as of December 2023)
- Domain registered
- trivago.com on 18 February 2004 (registry record), expires 18 February 2027; registrar EuroDNS S.A.
- What the "virus" is
- Adware, a browser extension or a bad ad that sends you to trivago or shows its ads. We could not link it to a named adware family, so we cannot give a file or a process name
- What it is not
- Not a file you can find under the name Trivago, and not something the site installs by being visited
- 1
Something starts the visit
A link, an ad, a browser extension or a desktop shortcut points at trivago.com. The old report said adware may leave a new shortcut on the desktop that does this.
- 2
The browser opens the real site
The page you see is the normal trivago site. Nothing about the page itself tells you what started the visit.
- 3
Why someone would want it
The old report said such programs are made to earn money from the traffic they send. We could not confirm how trivago pays for visits, and we do not know of any case where trivago itself is behind adware.
- 4
Where the danger is
In the thing that starts the visit: an unwanted program or extension on your PC, or a bad ad. Remove that, and the redirects stop.
Our old report from 2017 called Trivago.com a virus, an adware program and a hijacker, and said the site was used by shady people to make money. The site itself is a legitimate company, and we cannot show from any source that a particular adware family drives traffic to it, so the page now treats "Trivago.com" as a clue to look for what starts the visit, not as a threat by itself. The old report was right that a program on your PC that forces visits or ads is worth removing.
Is Trivago.com redirects dangerous?
What we checked on 6 October 2026
We opened trivago.com once from Lithuania with a desktop browser and made one plain request. The site refused both, so this test tells you about our access only and does not describe what the site does for a normal visitor.
trivago.com · one location · one visit · 6 October 2026
- Home pagehttps://trivago.com/ answered 403 and showed a page titled "Access Denied" with the line "You are not allowed to view this page" and an error code. The page came from the Akamai network that sits in front of the site; it shows we were blocked, not that anything is wrong with the site.
- www.trivago.comA plain request with a normal browser signature also answered 403 from the same network. We did not get past it and did not try to.
- NotificationsWe could not see whether the site asks to show notifications, because we never reached its pages.
- Pop-ups and redirectsThe refusal page had no pop-ups, no redirect and no ad networks, and the site's own pages were never loaded, so this says nothing about them.
- Privacy noticeWe read the privacy notice dated October 2025 on www.trivago.com. It describes cookies and the technical data the site collects (see the section on tracking below).
- What we did not testThe site from other countries, devices, a mobile browser, a logged-in visit, a second visit, or any link or ad that sends people to it. Sites, and adware that sends traffic to them, can behave differently by country, device, referrer or on a second visit.
Not tested Our one visit was refused with an Access Denied page, so nothing was learned about the site's pages. That cannot clear anything: it tells you nothing about the program or ad that sent you there.
What the old pictures show
Both pictures of our 2017 report show the real trivago site. The first is the home page and sign-up form, the second a hotel search and the Cookie Policy page: neither shows an infection.
What you may see in the address bar, on a shortcut or in a blocker's log
- trivago.com
- www.trivago.com
- trivago hotel search page
- trivago Cookie Policy
- trivago Privacy Notice
- company.trivago.com
- support.trivago.com
The first two we tested; the others are pages named in the old pictures or found in our reading of the site.
What changed since our 2017 report
18 February 2004
trivago.com is registered
The .com registry gives this as the registration date, older than the company's own founding date and much older than any adware story about it.
January 2005
trivago is founded in Düsseldorf
Wikipedia and trivago's own company page give the founding in Düsseldorf in 2005 as Germany's first hotel search engine.
21 December 2012
Expedia announces a majority stake
The Expedia press release names a 61.6% equity position for a total of 477 million euros, with the founders staying in Düsseldorf.
24 April 2017
Our report is published
We published "Trivago.com virus" and described the redirects as an adware infection.
From our 2017 report: the trivago home page, a list of top cities with hotel prices and the free-account sign-up form. These are the pages of the travel site itself, not of an infection. 25 April 2017
A reader asks about redirects that will not stop
One reader said that after deleting every file and program they thought belonged to the "virus", redirects to the site had not stopped, and asked how to clean the computer. It is the same problem the checks below target: the cause is something other than a program with the name Trivago.
6 October 2026
Our test
One visit and one plain request from Lithuania were both refused with a 403 Access Denied page, so the pages of the site were not checked.
What trivago itself collects about you
The old report said the site uses tracking cookies and collects your IP address and browser details. That is stated in trivago's own Privacy Notice (October 2025). It is the site's normal behaviour for a visitor, separate from anything an adware program does.
- Technical data
- The notice lists IP address, cookies, identification data (session ID, member ID, device ID), HTTP status, browser software and version, operating system, internet service provider, language and other configuration settings
- Location
- Approximate location from your IP address, at country or city level; GPS only with your prior consent on a phone
- Usage data
- Searches (destination, dates, guests, currency), deals viewed and links clicked
- Cookies
- Strictly necessary, functional, performance and marketing cookies; marketing cookies are set by advertising partners and "may be used by these companies to build a profile of your interests"
- Your choice
- Withdraw consent for non-essential cookies with the link in the page footer, or in your browser's cookie settings
- Redirects
- The notice says that, as a metasearch company, trivago may redirect you to the websites or apps of third parties, over which it has no control
The old report said the company uses this information only to improve its services and provide useful content. The current notice lists more purposes, including direct marketing and advertising on third-party sites, so we do not repeat the word "only". If you do not want the tracking, decline the non-essential cookies; that is a privacy choice, not a removal step. Adware that is installed can track you in other ways, and we could not verify what any particular program collects.
What can actually go wrong
The old report said the redirects can bring ads that hide dangers and that the problem is wider than annoyance. Here is each point with a level, and what it depends on.
- High
A bad ad leading to malware
The old report said malvertising is a common way to spread threats and that ads might include ransomware or a Trojan. That can happen with any ad network that accepts a bad ad; we know of no case tied to trivago's own ads. The risk grows if adware is installed, as the old report said, because it shows more ads.
- Medium
An unwanted program that brings others
A program that came with free software can load further programs or extensions without asking. We could not check any specific one.
- Medium
Tracking of what you browse
Adware that is installed can read and track pages you visit, and it can install third-party tracking cookies, as the old report said. The trivago site's own tracking is described in the previous section. We could not verify what any program collects.
- Low
Slow or crashing browser
An excessive amount of ads can slow a browser, as the old report said; we did not measure how often it leads to a crash. Sorting installed apps by date and checking extensions finds the cause far more often than blocking a site.
- Low
Annoyance
If you are not planning a holiday, hotel banners and pop-ups are only a nuisance, which is how the old report put it, and they are not a sign that your files are at risk.
How Trivago.com redirects got into your browser
| Route | What you would see | How to check |
|---|---|---|
| Free software installed with extras (bundling) | Ads on every site, a new desktop shortcut, a changed home page or search engine, a program you do not remember | Settings > Apps > Installed apps, sorted by install date |
| A browser extension | Hotel and deal boxes added to pages, redirects on some sites | chrome://extensions, edge://extensions, about:addons, Safari Settings > Extensions |
| A malicious or deceptive ad | A page that sends you on to a travel site or a fake alert | Close the tab; do not click anything on the page |
| A real trivago link or ad | The normal site | Hover over a link to read the address before you click |
The old report said the program usually gets in with free software through bundling: the application is added as a suggested download in a software package, and it is not a "real" virus that attacks the device on its own. The Quick, Recommended or Standard setup of an installer accepts such extras without telling you which, so the way you install matters more than the address.
The Advanced or Custom setup lists the extra programs and unknown search engines so that you can untick them. The old report said this is the only way to keep unwanted programs out; we think it is the single most useful habit, but not the only one, and the list below adds more.
Check your browser and PC
Trivago addresses you may see
Only two addresses were part of our test; the rest are in the old pictures and the privacy notice. Seeing one of them in your browser means a link, ad or shortcut used it, not that a program called Trivago is installed.
| Address | What we saw on 6 October 2026 | What it means for you |
|---|---|---|
trivago.com | Answered 403 with an Access Denied page from the site's delivery network | The address from this guide. The hotel search site |
www.trivago.com | Answered 403 to a plain request; its privacy notice page was readable to our reader tool | The same site; the notice and Cookie Policy are on it |
trivago.com/portland-34911/hotel | Not tested; seen in our 2017 picture | A hotel search page for one city; the form of a normal search result |
company.trivago.com | Answered 200; shows the company page with 190 countries and the 2005 founding | The corporate site, not the search site |
Opens by itself, ads or something else?
Use this table before you uninstall anything. The old report listed adware symptoms; most of them point at a program or extension on your PC, not at the site.
| What you see | Most likely | What to do |
|---|---|---|
| You typed or clicked trivago.com yourself, or clicked a trivago ad you were shown | Normal use of the site | Nothing is installed. Nothing to remove |
| trivago.com opens by itself when you start the browser or the PC | A shortcut, an extension, a startup entry or a scheduled task | Check the desktop shortcut, extensions and startup list below |
| A new shortcut on the desktop that opens trivago | A program installed with other software (the old report named this as a sign) | Right-click it, open Properties and read the address; delete it and uninstall what came with it. We could not tie a shortcut to a named adware family |
| Banners and pop-ups for hotels and holidays on pages that never had them, in every browser | Adware or an extension injecting ads | Follow the removal steps and the browser steps |
| Ads for trivago after you searched for hotels | Normal advertising: trivago's privacy notice says it advertises on third-party sites | Not an infection; opt out in the cookie settings |
| Slow or crashing browser | Many causes; adware is one | Check Task Manager and installed apps; we could not tie it to the site |
| A message about a virus or a performance problem with a phone number or a download button | A scam page | Close the browser from Task Manager and never call or download |
How to remove Trivago.com redirects
How to stop the Trivago.com redirects
Work in this order and test a few links after each step, so you know which one was the cause.
Which browser shows the ads?
Set another search engine
Open Settings > Search engine, click Change next to the search engine used in the address bar and pick the one you want. Then open Manage search engines and site search and delete any entry you did not add.
Remove extensions you do not recognise
Paste
chrome://extensionsinto the address bar and click Remove on anything you did not install yourself, especially "search" or PDF helpers added recently.Full procedure with screenshots: Remove a browser extension
Clear the site data
Press Ctrl + Shift + Delete, choose All time, tick Cookies and other site data and Cached images and files, and click Delete data.
Reset Chrome
Open Settings > Reset settings > Restore settings to their original defaults and confirm with Reset settings. This resets the start page, search engine and pinned tabs and turns off extensions; bookmarks and saved passwords stay.
Full procedure with screenshots: Reset a browser and fix a hijacked search engine
Set another search engine
Open Settings > Privacy, search, and services > Address bar and search and choose the search engine used in the address bar. Check Manage search engines for entries you did not add.
Remove extensions you do not recognise
Paste
edge://extensionsinto the address bar and click Remove under anything you did not install yourself.Full procedure with screenshots: Remove a browser extension
Clear the site data
Open Settings > Privacy, search, and services > Delete browsing data > Choose what to clear, set All time, tick Cookies and other site data and Cached images and files, and click Clear now.
Reset Edge
Open Settings > Reset settings > Restore settings to their default values and confirm with Reset. Extensions are turned off and the start page goes back to default; favourites, history and saved passwords stay.
Full procedure with screenshots: Reset a browser and fix a hijacked search engine
Set another search engine
Open Settings > Search and pick another engine under Default Search Engine. Under Search Shortcuts, remove any entry you did not add.
Remove add-ons you do not recognise
Paste
about:addonsinto the address bar, open Extensions, and choose Remove from the three-dot menu of anything you did not install yourself.Full procedure with screenshots: Remove a browser extension
Clear cookies and site data
Open Settings > Privacy & Security > Cookies and Site Data > Clear Data, tick both boxes and click Clear.
Refresh Firefox
Open the menu > Help > More troubleshooting information and click Refresh Firefox. Add-ons and custom settings are removed and the home page goes back to default; bookmarks, history and passwords stay.
Full procedure with screenshots: Reset a browser and fix a hijacked search engine
Set the homepage and search engine you want
Open Safari > Settings > General, type your own address in the Homepage field (for example
google.com), then click another tab of the Settings window, such as Passwords or Privacy, and go back to General to check that it stuck (the old report did this to stop Safari undoing the change; we could not confirm that it is still needed). Then open Search and choose a Search engine you recognise.Switch the extensions off, then on again one by one
In Safari > Settings > Extensions, untick every extension and see whether the redirects stop. If they do, tick them one at a time until they return: the last one is the culprit. Select it and click Uninstall.
Clear the site data
In Safari > Settings > Privacy > Manage Website Data, remove the site's data, or use History > Clear History > all history. To empty the cache as well, turn on Show features for web developers in Settings > Advanced and choose Develop > Empty Caches.
Look for a profile you did not install
Open System Settings > General > Device Management (on macOS 12 and earlier: System Preferences > Profiles). A profile left behind by an adware app can keep a search provider in place after the app is gone. Select a profile you do not recognise and click the minus (-) button to remove it. Then use Finder > Applications and System Settings > General > Login Items & Extensions to remove unknown apps and items. Then use Go > Go to Folder to check
/Library/LaunchAgents,~/Library/LaunchAgents,/Library/LaunchDaemonsand/Library/Application Supportfor folders with the same unknown names.
Then, whichever browser you use
Step 1: Scan the PC if you downloaded anything from the ads
Most people who only saw the notifications can skip this step. If a notification or the page it opened made you download or run a file, delete the file and run a full scan, then a Microsoft Defender Offline scan.
In Windows 11 and Windows 10 open Windows Security > Virus & threat protection > Scan options, select Microsoft Defender Antivirus (offline scan) and click Scan now. The PC restarts and the scan takes about 15 minutes, so save your work first.
Windows 11: Windows Security > Virus & threat protection > Scan options. Full procedure with screenshots: Run a Microsoft Defender Offline scan
After removal: keep the ads from coming back
If trivago keeps opening or you clicked something
Close the page first. A message about a virus, a performance problem or an update that asks you to call a number, enter a password or download a file is a scam page: do not do any of it.
- 1
Close the browser, not the alert
Press Ctrl + Shift + Esc to open Task Manager, select the browser and click End task. When you reopen it, choose not to restore the old tabs.
- 2
Uninstall what came with it
Open Settings > Apps > Installed apps in Windows 11 (Apps & features in Windows 10), sort by install date and uninstall anything installed on the day the ads began (Uninstall a program or app in Windows On uGetFix). On a Mac, move unknown apps from Finder > Applications to the Bin.
- 3
Check the shortcut, startup list and scheduled tasks
If the redirects came back after deleting programs, as with the reader of 2017, look at what starts them. Right-click any browser or trivago shortcut, open Properties and check that the Target or URL is the browser and nothing else. Then open Settings > Apps > Startup and switch off entries you do not know, and look in Task Scheduler (search for it in the Start menu) under Task Scheduler Library for tasks you did not create.
- 4
Scan, then scan offline
Run a Microsoft Defender Full scan, then the Microsoft Defender Antivirus (offline scan), which finds programs that hide while Windows runs. Any reputable anti-malware program can do the same job; one scan is not proof that nothing is left.
- 5
Check the browser by hand
Adware often changes the start page, search engine and extensions, and the old report said you can delete the program and its suspicious extensions manually. Use the steps for your browser above, then check the search engine once after a restart.
- 6
If you typed a password or paid
Change that password from a clean device and call your bank if you gave a card number or let someone connect to your PC.
How to keep it from happening again
Do
- Choose Custom or Advanced setup in installers, read the list and untick extra programs, extensions and pre-ticked search settings.
- Download programs from their makers' sites or the Microsoft Store, and extensions from your browser's own store.
- Read what other users say about a program before you install it.
- After installing free software, open the browser's search engine, home page and extensions pages once and check them.
- Keep Microsoft Defender SmartScreen on, or Chrome's Enhanced protection: both warn before known bad pages and downloads.
- Keep a current backup of your files (File History or OneDrive).
- On public networks, a VPN hides your IP address from the sites and ad networks you visit; it does not block ads or malware.
Don't
- Click through Quick, Recommended, Standard or Default setup without reading it.
- Visit unreliable websites or download from peer-to-peer sites.
- Trust a deal or coupon box that asks you to install something first.
- Call a number shown in a browser alert, or enter a password into it.
Questions about Trivago.com redirects
Is the Trivago.com virus really a virus?
No, it is not a virus: trivago.com is a legitimate hotel price-comparison site, and the "Trivago.com virus" of our 2017 report is adware or an ad that sends you there. A virus that attacks the computer on its own is a different thing, and the old report said as much when it called the program not a real virus.
On 6 October 2026 our one visit was refused with an Access Denied page, so we could not check the site's pages. Nothing is installed by visiting the real site. Look for the program, shortcut or extension that starts the visits.
Why does my browser keep going to Trivago.com?
Something on your side or on the page you used points at the site:
- a shortcut
- a browser extension
- a startup entry
- an ad
If it opens when you start the browser or the PC, or on every site, the cause is on your PC. The old report said adware can add a new desktop shortcut and that it usually arrives with free software.
Open your extensions page, Installed apps sorted by install date, the Startup list and Task Scheduler, remove what you do not recognise and reset the browser. If it happens only on one page, the page is the source.
Is trivago.com safe?
The site itself is a legitimate company's site: trivago N.V. in Düsseldorf, of which Expedia Group holds the majority. We could not test its pages on 6 October 2026 because our visit was refused with a 403 Access Denied page, so we do not describe how the pages behave for you.
What is not safe is a link, ad or program that forces you there, because it may also show you other ads or leave other software behind. Type the address yourself or use the app from your phone's store when you want to use the real service.
How do I remove the Trivago.com adware?
Remove the adware by finding what starts the redirects, since you cannot delete the website. Open Settings > Apps > Installed apps, sort by install date and uninstall anything installed on the day the ads began.
Delete any desktop shortcut you did not create, remove unknown extensions in your browser, run a Microsoft Defender full scan and then the offline scan, and reset the browser if the home page or search engine changed.
Any reputable anti-malware program can take over the scanning part. Scanning once is not proof that nothing is left, so check again after a restart.
I deleted all the files but Trivago.com redirects will not stop. What now?
This is the question a reader asked on 25 April 2017, and the cause is usually something other than a program named Trivago.
Check what starts the visit: right-click your browser and trivago shortcuts and read the Target or URL field in Properties, switch off unknown entries in Settings > Apps > Startup, look in Task Scheduler for tasks you did not create, and remove unknown browser extensions.
Then run the Microsoft Defender offline scan, which finds programs that hide while Windows runs, and reset your browser. We could not confirm which adware family does this, so we cannot name a file to delete.
Does Trivago track me, and is that part of the virus?
The site tracks you by its own notice, and that is separate from adware. trivago's Privacy Notice of October 2025 says it processes technical data such as IP address, cookies, device and session identifiers, browser and operating system, and approximate location from your IP address, and that marketing cookies are set by advertising partners.
You can decline non-essential cookies with the link in the site footer or in your browser settings. Adware that is installed can track you in other ways, and we could not verify what a particular program collects.
Can the hotel ads or redirects give me ransomware or a Trojan?
They can, but the cause is the ad, not the travel site. The old report said malvertising, ads that carry or lead to malware, is a common way to spread threats, and that ransomware or a Trojan might come in that way.
We know of no case tied to trivago's own ads, and we could not test its pages. The risk rises if adware is installed, because it shows many more ads. Do not click banners and pop-ups on pages that never had them, close them with Task Manager if they will not go away, and keep Microsoft Defender SmartScreen on.
Why did your test of trivago.com show Access Denied?
Because the site's delivery network refused our request, which is common for automated tools and sometimes for whole countries. On 6 October 2026 both trivago.com and www.trivago.com answered 403 with an Access Denied page from the Akamai network, with an error code and a line saying we were not allowed to view the page.
It does not mean the site is infected, and it does not clear it either: we saw nothing of its pages. It also does not mean your computer is infected.
How do I stop it coming back after I install free software?
You stop it by changing how you install, since the old report said the program usually arrives bundled with free software. Choose Custom or Advanced setup, read the list of extra programs and untick them, and do not use Quick, Recommended or Standard setup, which accept extras without telling you.
Download from the maker's site or the Microsoft Store, read what other users say first, and check the browser's search engine, home page and extensions after you install anything. Keep a current backup so that a bad install never costs you files.
Will Fortect remove Trivago.com?
Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.
For Trivago.com, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.
Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.
Sources
- Verisign RDAP: trivago.com registration record (read October 6, 2026)
- trivago's Privacy Notice (October 2025) (read October 6, 2026)
- trivago company: Our story (founded 2005, 190 countries) (read October 6, 2026)
- Expedia press release, 21 December 2012: acquires a 61.6% equity position in trivago (read October 6, 2026)
- Wikipedia: Trivago (read October 6, 2026)
- Our own visit of trivago.com (403 Access Denied), 6 October 2026 (read October 6, 2026)
- Microsoft Support: Protect yourself from tech support scams (read October 6, 2026)
- Google Chrome Help: Change your default search engine (no longer online) (read October 6, 2026)
- Mozilla Support: Change your default search settings in Firefox (read October 6, 2026)
- Microsoft Support: Change your default search engine in Microsoft Edge (read October 6, 2026)
- FTC: How to recognize, remove and avoid malware (read October 6, 2026)