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Remove Trojanhorsexxx.com virus (Free Guide)

removal by Lucia Danes - - | Type: Adware

What should you know about Trojanhorsexxx.com virus?

If you are reading this post, we believe that you have encountered Trojanhorsexxx.com virus already. This incredibly intrusive program is deceptive and only wants to take advantage of inexperienced computer users. This application is meant to promote fake technical support number and convince naive users to call scammers. The activity of Trojanhorsexxx.com malware reminds the activity of typical adware programs, except that it is way more aggressive.

Once installed, this deceptive application starts to open Trojanhorsexxx.com page in user’s default browser at random times and displays many pop-ups on screen. This page blinks and displays a message, saying that a serious malfunction has been detected on the computer and that the user must call Apple Macintosh technician to help the victim to resolve the issue. This web page warns the user not to close or restart the computer nor the web browser as this can lead to “data loss, failure of the operating system and potential non-bootable situation.” Of course, that is not true. This message is written by cyber criminals, and they show it to everyone who downloads this virus to their computers. If these alerts show up on your screen, do not call cyber criminals, but start looking for a good anti-malware program that can remove this threat from your computer. You can use ReimageIntego software for that.

Trojanhorsexxx.com malware

Questions about Trojanhorsexxx.com virus

Scammers who are related to this application want to force victims to call them because then they try to convince them that they need to buy some special software that can fix the “compromised computer.” Sometimes, crooks ask victims to give them remote control of the computer via TeamViewer or another remote access app. DO NOT give frauds access to your PC, even if they claim to be professional technicians! Such frauds commonly install malicious viruses on the computer and create even more problems for the victim.

How did this program hijack your computer without your consent?

Please remember that almost every time you install a free program from the Internet, you risk ending up with a bunch of them. That is so because the developers of free programs often promote additional programs and suggests installing them in conjunction with the user’s selected software. This is why it is very important not to rush when installing new applications, as you can skip relevant information easily. You can find information about these bundled programs in the installation wizard under Custom and Advanced options. Select one of these options and then uncheck checkboxes near the agreements to install suggested apps. Do not rely on Default or Standard options since they do not allow you to configure components of your download, leaving you no chance to avoid installing potentially unwanted programs (PUPs) like Trojanhorsexxx.com adware.

How to remove Trojanhorsexxx.com ads for good?

Trojanhorsexxx.com virus is incredibly annoying, and it sends a countless amount of pop-up advertisements, which are hard to close. That is very unacceptable; besides, such activity makes the computer run incredibly slow, and we are sure that you do not want that to happen. Therefore, we suggest you to remove Trojanhorsexxx.com malware from your PC as soon as you can. Use an anti-malware program for the best results. If you are an experienced computer user, and you do know how to find components of adware, then look through Trojanhorsexxx.com removal instructions that we have prepared for you. In case you have any questions about this PUP, do not hesitate and submit a question to our spyware and malware analysts – we will kindly help you.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Trojanhorsexxx.com virus, follow these steps:

Erase Trojanhorsexxx.com from Windows systems

To remove Trojanhorsexxx.com virus from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Trojanhorsexxx.com virus (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete Trojanhorsexxx.com from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Trojanhorsexxx.com virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Trojanhorsexxx.com virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Trojanhorsexxx.com virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Trojanhorsexxx.com virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Trojanhorsexxx.com virus-related entries.Uninstall from Mac 2

Get rid of Trojanhorsexxx.com from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Trojanhorsexxx.com virus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Trojanhorsexxx.com virus removal.Reset Internet Explorer

Remove Trojanhorsexxx.com virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Trojanhorsexxx.com virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Trojanhorsexxx.com from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Trojanhorsexxx.com virus and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Trojanhorsexxx.com virus did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Trojanhorsexxx.com virus removal.Reset Firefox 2

Uninstall Trojanhorsexxx.com from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Trojanhorsexxx.com virus by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Trojanhorsexxx.com virus-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Trojanhorsexxx.com virus removal.Reset Chrome 2

Erase Trojanhorsexxx.com from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Trojanhorsexxx.com virus and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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  1. Anja says:
    July 20th, 2016 at 8:56 am

    nasty scammers! Trojanhorsexxx.com virus is malicious itself! Do not call the number provided! They asked me to give remote access to the computer – I refused to do so! Information written here is true – do not be deceived by these notifications on your screen. Get rid of Trojanhorsexxx.com as soon as you can!

  2. Bali says:
    July 20th, 2016 at 9:23 am

    Trojanhorsexxx.com is incredible! You cannot stop the additional windows it creates! Incredibly aggressive virus. Such a relief to finally get rid of it…

  3. P0k3r says:
    July 20th, 2016 at 9:24 am

    Thank you for the help. Uninstalled this scareware quite quickly 😉

  4. Tracy says:
    July 20th, 2016 at 9:24 am

    better not call these scammers… thanks 2-spyware for explaining what can happen.

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