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VisionCrypt ransomware virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware

VisionCrypt 2.0 – a malicious program that takes files to hostage and asks to pay the ransom

VisionCrypt is a ransomware-type[1] computer virus that encrypts files using the AES-128 algorithm. To all encrypted documents, pictures, databases and other widely used files it appends ._[original_extension].VisionCrypt extension that prevents victims from opening them. Following data encryption, the malware runs a program window that delivers a ransom-demanding message. Victims are informed that they need to transfer $25 in Bitcoins within 48 hours in order to retrieve their files. Malware arrives at the computer as VisionCryptor.exe file that is mostly sent as an obfuscated email attachment. On the affected device, the malware also modifies Windows Registry to activate ransomware every time Windows operating system is launched. Ransomware hasn’t started it’s active distribution campaign. Thus, you can still protect yourself from this and many other cyber threats that are lurking on The Web by installing reputable antivirus or anti-malware program and making data backups. However, if you have already suffered, you should remove VisionCrypt immediately with the help of Reimage instead of following cyber criminals’ orders.

Ransom note by VisionCrypt ransomware virus

The ransom note pop-ups on affected computer’s screen as soon as data encryption is over. VisionCrypt 2.0 informs that users may lose their files if they don’t follow two conditions. According to the crooks, when the timer provided in the ransom note runs out, or victims decide to close this program, victims will lose their chance to recover encrypted data. Users are supposed to transfer $25 to the provided Bitcoin wallet address within 48 hours. Once the payment is made, they have to contact cybercriminals using “Contact Us” form that reveals criminal’s email address ( People have to email their Payment Hash and Victim ID number that also provided in the ransom note. Authors of the VisionCrypt will respond with a decryption key that needs to be entered in the “Decryption Password” section. However, following these orders may lead to money loss. Nevertheless, ransom is small; you should not become a sponsor for cyber crimes. Cyber criminals are not reliable people. Thus, you might not receive a decryption password or get the wrong password. Besides, you can never be sure whether this decryption tool will not install other malware. For this reason, we highly recommend focusing on VisionCrypt removal. Later, you can retrieve your files from backups or try alternative recovery options presented at the end of the article.

Malicious email attachments might include malware executable

VisionCrypt ransomware might be traveling as an obfuscated email attachment and show up in your inbox as invoice, bank statement or another important document. Once people are tricked into clicking this file, malware payload is dropped and executed on the system. Thus, if you do not know the sender and you do not expect to receive a particular document, stay away from such email and delete it from the inbox immediately. However, it may not be the only distribution strategy. VisionCrypt might also be hiding under malware-laden ads, bogus software updates, and downloads. Bear in mind that dangerous ads might be placed even on legitimate websites and look credible. File-sharing sites, P2P networks, and torrents are not reliable sources to download software too. Thus, if you want to avoid ransomware, you should remember these small tips[2] and browse the web carefully.

Removal of the VisionCrypt

Just like any other file-encrypting virus, VisionCrypt has to be eliminated using a powerful security program. Trying to delete malware manually may lead to the system damage. This malicious program might have installed additional files and injected malicious codes into legitimate system processes. Thus, you need professional help to detect and eliminate them safely. For VisionCrypt removal we recommend using Reimage, Plumbytes Anti-MalwareNorton Internet Security or Malwarebytes. If you cannot install any of these security programs, you need to reboot the computer to Safe Mode with Networking (the guidelines are provided below). Malware might be resistant. Thus, you need to disable the virus first. Once you remove VisionCrypt from the system, you can try to recover encrypted files using our suggested methods presented below.

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To remove VisionCrypt virus, follow these steps:

Remove VisionCrypt using Safe Mode with Networking

If you cannot install security program or run automatic removal, follow the steps below to reboot the computer to the Safe Mode with Networking. Then try again.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove VisionCrypt

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete VisionCrypt removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove VisionCrypt using System Restore

System Restore option also helps to disable the virus and run automatic removal.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of VisionCrypt. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that VisionCrypt removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove VisionCrypt from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

At the moment, the only possible way to restore files is to use data backs. However, if you do not have them, please try alternative recovery methods presented below. We cannot assure that they will help to retrieve all your files, but you should try to get back as much data as possible.

If your files are encrypted by VisionCrypt, you can use several methods to restore them:

Try Data Recovery Pro

If you do not have data backups, this professional might be helpful in recovering files encrypted by VisionCrypt ransomware virus. 

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by VisionCrypt ransomware;
  • Restore them.

Copy individual files using Windows Previous Versions feature

This method allows traveling back in computer's time and accessing previously saved versions of encrypted files. However, you can use this method only if System Restore function has been enabled before the VisionCrypt attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Restore files encrypted by VisionCrypt using ShadowExplorer

If malware failed to delete Shadow Volume Copies of the targeted files, you should use this tool for data recovery.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

VisionCrypt 2.0 decryptor is not available yet.

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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