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Remove WildFire Locker ransomware / virus (Improved Guide) - Aug 2016 update

removal by Julie Splinters - -   Also known as WildFire | Type: Ransomware

WildFire: how dangerous is it?

WildFire Locker virus is a fraudulent software which hit the Internet in the middle of April and was initially targeted at the Dutch users. During that time this virus has been developing and changing, so you might as well recognize it as GNL or Zyklon. WildFire creators have tried different techniques to spread this software around. Currently, hackers use the Kelihos botnet to spread this virus around. This way they can generate an enormous amount of spam daily. These emails carry an infected Word file asking its victims to enable macros. Do NOT fall for this trick because this will launch WildFire on your computer. Once it becomes active, it connects to its own Command and Control server where it asks for a special user ID and password. This is the key feature that hasn’t been noticed in the previous ransomware versions. Once the ID and password are submitted, ransomware starts encrypting victim’s files with the help of AES-256 CBC encryption code which is considered an advanced algorithm, which complicates the decryption process. It appends .wflx extension to each of target files an creates several ransom notes named HOW_TO_UNLOCK_FILES_README_[VICTIM’S ID].txt.

WildFire Locker encrypts files

The ransom note starts with a header: “All your files have been encrypted by WildFire Locker.” Then follows information about the encryption type and how the victim can decrypt data. Sadly, the only way to decrypt files is to a pay a ransom, or, as cyber criminals say, “buy a decryption password,” which costs 299 Euros or Dollars. Cyber criminals also inform the victim that he/she has to pay the ransom as soon as possible; otherwise, the price will increase to 999 Euros/Dollars. The ransom note by WildFire ransomware also provides links to the payment site, where the user can learn how to buy Bitcoins (because cyber criminals want to get the payment via BitCoin system), see payment status and try to decrypt two files for free to perceive that decryption is possible and that the criminals do have the decryption key. However, if you are willing to pay the ransom, we want to inform you that paying ransoms only helps cyber criminals prosper and work on new ransomware projects. Besides, our experience suggests that sometimes frauds do not provide the decryption tool after receiving the payment. You should take care of WildFire removal instead.

What is also interesting is that the payment site provides WildFire Locker helpdesk, where the user can send a message to criminals and get an answer within 24 hours. However, we want to warn you and say that crooks are not going to show pity for you, and they are not going to lower the ransom price for you, so you should not even try to negotiate with them. If this virus has encrypted your files, you have to decide whether you want to pay the ransom or not. We do not encourage you to pay; nonetheless, if almost 300 Euros is a small sum of money to you, you can try to buy the decryption key, however, consider the fact that you can lose your money. Also, take note that it is an incredibly complicated task to remove WildFire Locker, therefore, we recommend you to use anti-malware application for that, for example, Reimage Reimage Cleaner Intego.

UPDATE: Good news for the WildFire victims! Recently the famous “No More Ransom” anti-ransomware project has added two WildFire decryptors to its collection. The researchers managed to find a crack in the program’s setup and obtained the code of the botnet panel the hackers were using for the software distribution. The access to the panel also revealed some staggering statistics about the virus as well. It was found that within 31 days the virus has been able to infiltrate 5.309 computers. Only 236 of their users have paid the ransom, generating a profit of around 79.000 USD. Hopefully, the newly released decryptors will help diminish these numbers.

Taking care of the virus prevention:

Questions about WildFire Locker ransomware virus

Various variants of ransomware, including WildFire virus, can be delivered via exploit kits, spam email campaigns, malvertising attacks, and drive-by downloads. You can protect your computer from this malicious infection by applying several layers of protection:

  • Install a powerful anti-malware program and install its updates it as soon as its developers release them;
  • Also, update all of your programs regularly. If you do not want to do that manually, just enable Automatic Updates;
  • DO NOT open emails that come from untrustworthy or unknown sources, also do not open hyperlinks included in the message, and do not open any suspicious attachments;
  • Back up your files. For more information, read this post – Why should I create backups?

If you want to remove this virus but it does not allow you to run the anti-malware software, then follows WildFire Locker removal instructions that are provided below.

Removing WildFire Locker and restoring data:

Typically, such dangerous viruses as WildFire are programmed to prevent the user from running anti-malware programs. However, if you are dealing with one of the first versions of this threat, you should be capable of scanning your computer with Reimage Reimage Cleaner Intego or Malwarebytes which showed great results when helping people deal with ransomware. However, if you can’t launch any of these programs, you can use instructions on how to stop the virus for a while and launch antimalware. Follow the instructions carefully to remove WildFire Locker virus. You can recover your files from a backup, or unlock them using one of the two WildFire Decryptors. Nevertheless, there is no 100% guarantee that these decryptors will work on your computer. If you are having difficulties recovering your data and have no backup copies of your files, you can try out the following:

1. Restore the most important files using Windows Previous Versions feature

If your data encrypted by WildFire is not important to you and you need to decrypt only individual files, try using Windows Previous Versions feature. NOTE! This method could help you only if the System Restore function was enabled on your computer. If it was, then try using this guide:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions.” You should select the version you want to recover and click “Restore”.

2. Recover your files after WildFire removal using ShadowExplorer

If you are successful enough to deal with the ransomware that does not remove Shadow Volume Copies of the target files, you can use ShadowExplorer to restore your encrypted data:

  • Download Shadow Explorer (;
  • Follow a ShadowExplorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.
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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove WildFire Locker virus, follow these steps:

Remove WildFire Locker using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove WildFire Locker

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete WildFire Locker removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove WildFire Locker using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of WildFire Locker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that WildFire Locker removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from WildFire Locker and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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  1. remmy says:
    July 1st, 2016 at 7:55 am

    Why, why, why me… all my files are lost now….

  2. Chris says:
    July 1st, 2016 at 7:56 am

    i cannot believe it! I cannot believe that police and FBI are powerless!

  3. titto says:
    July 1st, 2016 at 7:57 am

    My files are encrypted and some crooks ask me to pay to get my OWN FILES BACK, and I cant even call police or someone and complain that someone is blackmailing me?! Unbelievable…

  4. Gizelle says:
    July 1st, 2016 at 7:58 am

    sad truth, bro

  5. john says:
    July 1st, 2016 at 2:29 pm

    I also got all my files encrypted
    Had no backup and the files were very important to me so I decided the pay the $330

    After I had paid I was able to download a decryption software and they gave the decryption password.
    Lucky for me they made well on their promise and I was able to decrypt all my files.

    I hope this never happens again

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