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Wisperado@india.com ransomware virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware
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Wisperado@india.com ransomware virus – another variant of Dharma ransomware

Wisperado@india.com ransomware is a freshly discovered file-encrypting virus that belongs to the Dharma ransomware family. This crypto-malware family is known for encoding files since November 2016. The Trojan[1] shifted its focus from home computer users to corporate networks and server infrastructures. Thus, server administrators are advised to backup important data and store it an offline storage devices[2]. Backups are crucial because data encryption is impossible specific decryption key. Unfortunately, wisperado@india.com removal won’t recover the files, and paying the ransom for cyber criminals may not end up as expected. The virus acts like its predecessors and after infiltration it looks for the targeted files and protects them with a strong algorithm. The virus uses TOR Network[3] to communicate with the operators and generates unique encryption. It aims at the most popular files, data containers and databases, such as Mandriva DB and SQLite. Indeed, for business enterprises loosing important documents, sensitive information about partners or customers may cause serious problems and developers of the wisperado@india.com virus are aware of that. During data encryption, the virus appends either .[wisperado@india.com].viper2 or [wisperado@india.com].viper1 file extensions to these file types:

.acrodata, .au3, .bak, .bat, .bin, .bmp, .chm, .dat, .db, .def, .dic, .dll, .doc, .docx, .dot, .dotm, .dotx, .dtd, .e2x, .exe, .flt, .gif, .h, .hpp, .htm, .html, .htt, .hxh, .hxl, .hxn, .hxw, .ico, .idl, .ini, .ion, .jpg, .js, .json, .jsx, .lck, .lib, .lic, .lnk, .log, .mk, .msp, .pl, .pm, .png, .pod, .ppt, .pptx, .py, .pyc, .rar, .rdf, .rtf, .sam, .scf, .sfx, .sig, .sqlite, .sst, .tcc, .tmp, .txt, .wav, .wb2, .wma, .wmdb, .wpd, .wpg, .wpl, .xa, .xbn, .xls, .xlsx, .xml, .xss, .zip.

Once all targeted files are encrypted, wisperado@india.com ransomware virus drops one of two ransom notes called HOW TO DECRYPT FILES.txt and Read Me Please.hta. Both documents include the same information about data encryption and recovery. The authors of the ransomware ask for 3 Bitcoins that is more than 3000 dollars. However, paying the ransom might be not as damaging as losing important documents for many companies. However, some attacked institutions have paid the huge ransoms and hackers left them with nothing[4]. Therefore, there’s a risk that developers of the wisperado@india.com virus might forget their promises to provide decryption key because the main purpose of ransomware viruses is to gain as many illegal incomes as possible. After ransomware attack, we highly suggest focusing on the virus removal. Ransomware elimination requires using professional and powerful malware removal tools such as Reimage. However, malware can prevent from installing, updating and accessing security programs. In this case, you have to reboot your PC to the Safe Mode with Networking and try to remove wisperado@india.com ransomware automatically again.

How does the virus proliferate?

The developers of the wisperado@india.com malware use few distribution techniques. The virus can get into the system via compromised Remote Desktop Protocol or phishing emails[5]. Therefore, it’s important to educate and remind corporate workers about security tips and possible threats hiding in the emails. Cyber criminals have lots of tricks how to convince people to open infected links or attached files. Malicious emails often claim to be sent from official and legal institutions, banks, retailers, etc. The provided attached document often is obfuscated Word or PDF file that is renamed as invoice or statement. Hence, many users believe in this trick and rush opening it. Meanwhile, malware gets inside the system and starts encryption procedure.

What to do after Wisperado@india.com ransomware attack?

Having ransomware on the system requires only one action – removing it from the system. The only safe way to remove wisperado@india.com is to rely on professional malware removal tools. We highly recommend installing Reimage or Malwarebytes Anti Malware and performing the automatic removal. Manual elimination is not recommended because you may end up leaving malware-related components or causing more damage to your computer. It’s important to mention that ransomware might block security tools or prevent from installing it. In this case, you have to reboot your PC to the Sage Mode with Networking that disables the virus. Then, you will be able to install your chosen software and perform wisperado@india.com removal.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall wisperado@india.com ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual wisperado@india.com virus Removal Guide:

Remove wisperado@india.com using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

If ransomware prevents from installing security software necessary for virus removal, follow these steps to reboot your PC to the Safe Mode with Networking. When in Safe Mode, install your preferred tool and scan computer’s system.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove wisperado@india.com

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete wisperado@india.com removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove wisperado@india.com using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

System Restore method also allows to disable the virus and install malware removal tools necessary for virus removal.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of wisperado@india.com. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that wisperado@india.com removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove wisperado@india.com from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by wisperado@india.com, you can use several methods to restore them:

Some files encrypted by wisperado@india.com ransomware virus might be restored with Data Recovery Pro

Data Recovery Pro helps to restore corrupted, deleted and sometimes encrypted files. Hence, if you do not have data backups, this tool might be your only possibility to rescue the files safely.

Windows Previous Versions feature might also help to restore files encrypted by wisperado@india.com ransomware

To use this feature and copy previously saved versions of the encrypted files requires enabled System Restore function. If it was activated before ransomware attack, follow these steps:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer may help to recover file encrypted by wisperado@india.com virus

If wisperado@india.com ransomware virus failed to delete Shadow Volume Copies of the targeted files, you should follow these steps to restore lost data using ShadowExplorer:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Wisperado@india.com decrypter

The official decryption software for wisperado@india.com ransomware hasn’t been released yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from wisperado@india.com and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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References


  • lalala

    Dharma developers should stop!

  • Malvin

    Another version… I hope its the last one.

  • Megan

    I hope there will be a decrypter soon…