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Remove XPan ransomware / virus (Removal Instructions) - Tutorial

removal by Alice Woods - - | Type: Ransomware

XPan ransomware strikes again with new encryption features

Questions about XPan ransomware virus

Xpan virus operates as a file-encrypting virus which is affiliated to Team XRat or Xorist ransomware family[1]. Its key characteristics include appending .one file extension and providing email address. Much attention to this virus group was attributed last year[2]. The current version is not new. It has been detected in September 2016. One of its distinctive features is that it was devised by Brazilian hackers. It uses AES-256 encryption algorithm. However, due to bugs in the programming code, it is decryptable. Its distribution technique sparks interest as well. Hardly it is spread via spam emails and exploit kits, in fact, it is spread manually. Once the malware is placed on a system, it would encrypt a wide range of personal documents and then mark them with .____xratteamLucked and .one file extensions. It is known that the malware would also examine the default language of the infected device in HKLM\SYSTEM\CONTROLSET001\CONTROL\NLS\LOCALE[3]. Thus, it suggests that it targets only certain countries. More information about its distribution and Xpan removal sections is provided in further questions.

The picture dsiplaying Xpan programming code samples

Taking into account that the ransomware is loaded manually into the device[4], it is able to locate and identify other geographical details which allow pinpointing the exact location of a victim. The malware operates in the form of a trojan — Trojan-Ransom.Win32.Xpan. Specifically, the AES-256 public key is used for encrypting data. This encryption strategy is more elaborate in contrast to previously employed TEA (Tiny Encryption Algorithm), thus, it falls into the category of troublesome threats. Nonetheless, IT specialists have found a way to decrypt the files without the necessity for victims to pay the money.

Interestingly, that the programming code contains hints and messages for IT experts. Among the lines, there are just notes as “eusoudejesus“ meaning “I am from Jesus“. In addition, it also refers to celebrities and the electronic game which was popular in the 1990s which might suggest the identity of cyber crooks. During the encryption, XPan malware also copies its files into the registry editor and initiates changes via Command Prompt. Victims are expected to contact the crooks and then receive the decryption key. Nonetheless, whether users receive the files after transmitting the money remains still an answered question. The malware contains striking similarities to the variation of AiraCrop – version of NMoreira. Furthermore, the ransom message does not contain clear indication how much the crooks require. Individual cases reveal that the prevalent requirement is 0.3 BTC (approximately $377). Thus, it would be wiser to remove XPan rather rely on crooks’ conscience.

Transmitting the malware

Its distribution method clearly stands out from other infections. Unlike other crypto-malware, this virus is installed manually via RDP (Remote Desktop Protocol) brute force assaults[5]. In short, it operates as the protocol for Windows Remote Desktop. Its key function is to allow remote administrative access to the computer. Thus, the brute force includes scanning for vulnerable IT ranges and RDP servers. Likewise, the cyber villain accesses the device as a “administrator.” It is also known that this variation prefers targeting business companies. However, it would be futile to think that the malware would not shift its attention to the broader virtual community. In that case, in order to limit the possible risk XPan hijack, install an anti-spyware, for instance, Reimage Reimage Cleaner Intego or Malwarebytes. They are also practical in dealing with less destructive but more sneaky PUPs.

The image of XPan virus
XPan hackers incorporated amusing remarks in the ransomware code.

The eradication guide of Xpan ransomware

Time plays a significant factor in dealing with malware. Thus, launch malware removal utility and start XPan removal. If you notice that some system functions ceased working, use the below instructions. Only when this procedure is completed, you may advance towards data decryption stage. Do not attempt to remove Xpan virus manually as you may only leave more vulnerabilities for future cyber attacks.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove XPan virus, follow these steps:

Remove XPan using Safe Mode with Networking

Launch Safe Mode with Networking to gain access to the computer. Then you will be able to terminate Xpan ransomware

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove XPan

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete XPan removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove XPan using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of XPan. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that XPan removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove XPan from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by XPan, you can use several methods to restore them:

Data Recovery Pro option

This is one of the alternative solutions to recover the data unless you failed to backup your files in advance.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by XPan ransomware;
  • Restore them.

The benefit of Shadow Explorer

If you encounter ransomware in the future, you might benefit from this program. It uses shadow volume copies. Certainly, this method works as long as the virus does not delete shadow volume copies beforehand.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Xpan Decrypter

You might find the decrypter here.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from XPan and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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  1. mystiqueX says:
    April 25th, 2017 at 10:52 am

    The virus is still alive?

  2. jackyXD says:
    April 25th, 2017 at 10:53 am

    Playing cats and mouse, huh?

  3. Betanyxon says:
    April 25th, 2017 at 10:54 am

    My screen is locked!

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