I have downloaded the FB Messenger virus reported on April 10, 2018. How do I get rid of it? I am unable to change my password or access my FB account in any manner.
I have FB Messenger virus on my computer!
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First of all, download a professional anti-virus and run a full system scan with it to remove the virus from the system. We would recommend using Reimage.
In case you cannot access your Facebook account, please report Facebook's support team about a hacked account. If you believe that the account was really hacked, you can secure it from Facebook's Health Center.
After that, try to lock your account by following these steps:
1. Log In to Facebook using your old password.
2. You should be told that the password has been changed. Click the "If you don't remember making this change, click here" link.
3. Now follow the instructions until you see "Lock my account" button. Click it.
Finally, wait for Facebook's Help Center to respond regarding your hacked account. For more information about FB Messenger virus, visit this post.