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Remove virus (Virus Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Lucia Danes - - | Type: Browser hijacker

Reasons to stop using search engine right now virus is a highly bothersome parasite that computer security experts identify as a browser hijacker[1]. Browser hijackers, just like adware programs, fall into potentially unwanted programs’ (PUPs) list, and it goes without saying that such programs should be avoided. We discovered that this PUP is a product of Huai’an City Sha Lei Network Technology Co., Ltd. Typically, computer users install them without realizing how dangerous they are, or even without noticing their existence at all. It happens because they tend to travel alongside other, mostly popular free applications. Once installed alongside another program, redirect virus immediately configures system settings or adds a browser extension to all victimized web browsers to start controlling them. ads
This screenshot shows websites that redirects led us to. We must say that most of these websites seem to be very suspicious.

Questions about virus

Right after hijack, browsers start loading page instead of the previously set homepage and new tab page address. The described website seems to be designed for Chinese-speaking computer users, but that doesn’t mean that the browser hijacker targets such users only. The website provides a lot of links to external websites and also a search engine that delivers modified search results. We highly recommend you to remove hijacker from the system because we find the website it promotes untrustworthy. We attempted to click on random links provided by the described website, and we discovered that some of them cause redirects to online shops, while others create a route to highly suspicious web pages that urge to update Flash player. If you didn’t know this yet, fake software updates[2] are often used by malware distributors[3] to trick victims into installing malicious software packages on their systems.

What is more, the described browser hijacker might try to obtain information about your browsing habits the entire time you browse the Internet. Be aware of the fact that it inserts tracking cookies[4] and web beacons into your browser to monitor your activity online. Although it does not intentionally collect sensitive information, it mainly gathers browsing-related details about you as a user, for example, what websites do you visit, what do you search for online, which ads do you click on and so on. Collected information might be analyzed for market research purposes, but there’s a possibility that it will be shared with other third-parties. If you do not want to allow some suspicious third-party companies to discuss information related to your browsing activities and habits, implement removal without a hesitation. You might want to use an automatic spyware/malware removal utility for that, for instance, Reimage.

How did I manage to install the browser hijacker without realizing it?

The described browser hijacker typically doesn’t bother to inform the user about its presence. It tends to silently enter the computer system when the victim installs a program that the hijacker is bundled with. Such bundled additions usually generate pay-per-install revenue for whoever agrees to bundle[5] their free software products with; however, these additions are completely not useful for the computer user. The fact is, these PUPs manage to slip into computer systems only if the victim tends to install new downloads in a rush and without checking statements provided in the Privacy Policy document. The problem is that the vast of free programs suggest installing additional programs alongside them, and exactly these extras happen to be potentially unwanted programs that so many of us are trying to avoid. If you do not desire to install such programs accidentally, we suggest choosing Custom or Advanced settings in software setup and then rejecting “recommended” extras one after another.

What is the easiest way to remove from my computer?

If your browsers are misbehaving and causing redirects to the described Chinese search engine on a daily basis, you should take actions immediately and remove virus from the system ASAP. Keeping this PUP on the system definitely makes your computer more vulnerable to malware attacks, so we strongly suggest deleting it right now. You have two removal options – you can delete it using anti-malware software or eliminate it manually. If the second option is the one you want to go for, check the instructions we present below.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Eliminate from Windows systems

To remove virus precisely, read every step of this tutorial a few times before trying to carry out the instructions. You must remove all suspicious programs that were installed without your knowledge. Do not forget to clean browser shortcuts and then remove add-ons and extensions from each of the browsers individually. If you cannot identify programs that are responsible for keeping in your browsers, run a system scan with anti-malware program.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

Delete all extensions that you cannot remember installing. It is very likely that one of them controls Chrome browser’s homepage and new tab page settings. Removing the right extension will free Chrome browser from hijack.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Eliminate from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Lucia Danes
Lucia Danes - Virus researcher

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  1. Noobu says:
    March 30th, 2017 at 9:02 am

    i dont speak Chinese… why is this virus in my computer?

  2. Luces says:
    March 30th, 2017 at 9:04 am

    No idea. It infected me this morning, too.

  3. Starb01 says:
    March 30th, 2017 at 9:02 am

    This one resembles hao123 virus!

  4. selena says:
    March 30th, 2017 at 9:03 am

    I cannot delete this goddamn thing from my browser!!!! Its so annoying. No ones gonna convince me to use such suspicious search engine!

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