Severity scale:  
  (96/100)

8chan ransomware. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware

8chan ransomware is a file locker that demands payment for encrypted data

8chan ransomware

8chan ransomware[1] is a newly discovered crypto-virus that encrypts user's personal files using a sophisticated encryption algorithm. Ransomware infection infiltrates target machines via malicious email attachment and renames each of the files by adding one of these extensions: [random].supdec@8chan.co or [random].recover@8chan.co. Victims who would like to get their data back are requested to pay a ransom in Bitcoin cryptocurrency. They are informed about the situation in the text file that is created and inserted into every infected folder on the machine.

SUMMARY
Name 8chan
Type Ransomware
File extension [random].supdec@8chan.co or [random].recover@8chan.co
Ransom note HOW TO RECOVER ENCRYPTED FILES-supdec@8chan.co.TXT or HOW TO RECOVER ENCRYPTED FILES-recover@8chan.co.TXT
Contact email decrypts@8chan.co
Distribution Spam emails, malicious websites, etc.
To get rid of 8chan, we recommend downloading and installing Reimage or Malwarebytes Anti Malware

The name of the ransom note used by ransomware to warn its victims might vary and mostly depends on the version of the virus. At the moment, there are two names known to security researchers: HOW TO RECOVER ENCRYPTED FILES-supdec@8chan.co.TXT or HOW TO RECOVER ENCRYPTED FILES-recover@8chan.co.TXT. Nevertheless, users should simply remove 8chan ransomware and ignore their messages.

8chan ransomware does not immediately lock all files on the machine. First, the computer is compromised by malware modifying registry keys[2] and other settings on Windows OS. This ensures that the virus is booted with every operating system startup.

Soon after that, it renames every file present into a different name, rendering it useless. For example, a file called picture.jpg will be turned into FpHbBbNTesX4aK9KSgbU6Avxb7s4DTg5bYs.decrypts@8chan.co or similar. To be able to open it again, victims are required to obtain a key that cybercrooks possess. For that, hackers ask for a payment in return.

They provide the following information inside the ransom note:

======================
decrypts@8chan.co
======================
Your files are encrypted!
Your personal identifier: –
=======================
To decrypt files, please contact us by email:
decrypts@8chan.co
=======================
reserved:
techn@airmail.cc
=======================

As you can see, users are asked to email decrypts@8chan.co to get further instructions. Because the activity is highly illegal, hackers do not accept payments in any other ways apart from cryptocurrency transactions. The most popular digital currency currently is Bitcoin and is widely used by ransomware authors.

The size of ransom is not stated. If you thought about contacting creators of 8chan ransomware to pay them – don’t! Even if the amount of money required by them is relatively small (typically, ransom size ranges between $300 and $1500), never contact cybercriminals. This will encourage them to create more malware in the future as their illegal attempts to monetize on unsuspecting users will become successful.

Thus, instead of paying hackers, proceed with 8chan ransomware removal. Manual elimination is not recommended and is very unsafe (can lead to system damage); therefore, download and install reputable anti-malware software (such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware) and run in in Safe Mode with Networking. Only then you can recover your data using a backup or third-party software.

Ransomware infections are more likely to occur if you are careless online

Despite popular belief, ransomware does not infect machines out of thin air. Users are typically at fault themselves. To avoid malware and other harmful viruses, such as trojan horses or spyware, security experts[3] recommend following these simple rules:

  • Do not carelessly open every single email that comes your way. Ransomware authors often employ bots that are cable of sending our thousands of emails to users. These phishing emails typically have a .txt, .pdf, .doc or similar file attached. If you open the contaminated file, the virus' payload will be executed immediately;
  • Keep your operating system and software up to date. Hackers often exploit software vulnerabilities to contaminate as many computers as possible. Thus, patching your applications and OS on time might save you from a lot of stress;
  • Employ a robust security software with real-time protection feature;
  • Keep your files backed up on a remote server, such as Dropbox or Google Drive.

Eliminate 8chan ransomware automatically

As we already mentioned, manual 8chan removal should never be attempted. This procedure can only be executed by professionals. Therefore, users should not wait and install malware removal tool, such as Reimage or Malwarebytes Anti Malware. This software will eliminate all components that belong to this virus and will take care of Windows registry.

8chan virus might block security software from starting. In that case, reboot your PC in Safe Mode with Networking as explained below. As soon as you remove 8chan ransomware, you can attempt file recovery.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove 8chan ransomware you agree to our privacy policy and agreement of use.
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall 8chan ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage

Manual 8chan virus Removal Guide:

Remove 8chan using Safe Mode with Networking

You need to start security software in Safe Mode with Networking before attempting 8chan elimination:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove 8chan

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete 8chan removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove 8chan using System Restore

Get rid of ransomware by using System Restore:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of 8chan. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that 8chan removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove 8chan from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by 8chan, you can use several methods to restore them:

Try Data Recovery Pro

Data Recovery Pro is a professional software used to recover files that were accidentally deleted or damaged otherwise. Security researchers noted that in some cases it can also recover files affected by ransomware.

Windows Previous Versions feature might be useful

This method will only be effective if you had System Restore enabled. Besides, you can only recover one file at the time; thus, getting all data back might be impossible.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Download ShadowExplorer

This program can help recover your files if the virus did not delete shadow volume copies that are created by Windows by default.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryptor is available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from 8chan and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Jake Doevan
About the company Esolutions

References