ransomware / virus (Simple Removal Guide) virus Removal Guide

What is ransomware virus?

New Dharma variant ransomware virus spreads rapidly virus is a variant of Dharma ransomware, which appears to be an improved Crysis virus. Since master keys of Crysis ransomware have been released and victims became able to decrypt .xtbl file extension files for free, malware authors became rabid and shortly started to send out new and improved ransomware variants. ransomware, as well as its clones virus or virus, locks files with a complex encryption algorithm and appends a specific file extension to them. In this case, virus adds [].wallet or [].dharma file extension to every encode file. After making victim’s files inaccessible, the virus prepares a message, which it saves into How to decrypt your files.txt or ReadMe.txt document and saves it on victim’s PC. The same ransom note hides in every folder that holds some encrypted data. This ransom note, just like the desktop wallpaper that the virus sets on the compromised computer, provides brief details about the infection, stating that paying the ransom is the only way to successful data recovery. Sadly, if you do not have a backup, these words are true. If you do not have a backup, we suggest you try data recovery options we present, but keep in mind that these solutions might not help you to recover your encrypted files. Besides, do not forget to remove malware using proper malware removal tools. Our team recommends using FortectIntego, but you can use alternate options such as SpyHunter 5Combo Cleaner or Malwarebytes. Screenshot of virus

If recovering your files is a matter front-and-center, you should think about several things before you take that credit card of yours. Do not believe criminals’ promises to give you the decryption tool as soon as you pay the ransom – in some cases, criminals “forget,” ignore, and never get back to victims who paid the ransom. Therefore, evaluate the risk of losing your money along with your files for nothing.

How do ransomware viruses spread? malware, just like the rest of Dharma viruses, is mainly distributed via email, so you need to be careful whenever you login into your email account. Beware of legitimate-looking phishing letters that deliver malware payload in the form of a secure-looking file! Nowadays, scammers manage to obfuscate viruses by inserting malicious scripts into files such as documents, PDF files or even pictures. So if you suddenly received an email from an unknown company that kindly asks you to view contents of attached file, don’t follow such commands. Bear in mind that criminals also like to pretend that they work at Paypal and have the right to inform people about “received payments,” so do not blindly click on links or email attachments that such emails contain. Try to remember if you were supposed to get such payment first. Follow your common sense and do not let scammers deceive you with such cheap tricks. Some malware distributors employ advanced malware dissemination techniques, for example, malvertising or exploit kits, and in case the victim encounters these menaces, an anti-malware tool might be the only one thing capable of defending your system because non-tech users hardly can identify malicious ads or recognize redirections to infectious websites before its too late.

How to remove virus?

Do not let virus roam in your system freely. Remove this dangerous virus with the proper tool instead of trying to beat this virus on your own. To remove ransomware, you will need to reboot your PC using our instructions and then run anti-malware software to scan the system thoroughly. If you do not have the anti-malware software, you can download and install it while the PC is in a Safe Mode with Networking. Once you are done with removal, try these data recovery techniques (provided below).

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of virus. Follow these steps

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

Victims of ransomware virus are advised not to pay the ransom, unless the cost of data loss is greater than the ransom price. 

If your files are encrypted by, you can use several methods to restore them:

Use Data Recovery Pro:

Follow these instructions to try this data recovery tool.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by ransomware;
  • Restore them.

Try to find those Windows Previous Versions

Windows Previous versions can help you to restore encrypted files. Therefore, you should definitely look if they exist on your PC!

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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