Severity scale:  
  (20/100)

Apple.com-improve-macos.live. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Adware

Apple.com-improve-macos.live is a deceptive website that tries to scam users into downloading possibly malicious software

Apple.com-improve-macos.live scam
Apple.com-improve-macos.live is a phishing website that tries to make users download unknown software that could potentially damage their devices

Apple.com-improve-macos.live is an insecure domain that is related to a scamming scheme developed by cyber crooks. The scam is directed towards macOS/Mac OS X users and can appear on various browsers, including Google Chrome, Safari, Mozilla Firefox, and others. The primary goal of the hoax is to make users believe that their Macs are infected with 3 viruses and the only way to fix the damage is by downloading the offered software. Victims who get redirected to Apple.com-improve-macos.live fake alert are most likely affected by an adware[1] application that modifies web browser settings in order to display users unwanted content that would benefit its developers. Unfortunately, the rerouting tendencies can lead users to various phishing and scamming sites which might end up in money loss, malware infection or even identity theft.[2]

Name Apple.com-improve-macos.live
Type Scam/phishing
Category Adware
Devices affected macOS, Macbooks, iOS
Related Your system is infected with 3 viruses; AplleCare virus alert; Warning! Virus detected! Immediately call apple support
Infiltration Bundled software, insecure links, phishing
Symptoms Users are being deceived by a fake alert which claims that the system is heavily infected by malware
Elimination Check out our step-by-step instructions below
Optimization Scan your Mac with Reimage to make sure all the malicious components of adware are eliminated

Potentially unwanted programs like Apple.com-improve-macos.live adware usually infiltrates computers with the help of software bundling, or when users install an application that is deemed to be useful. In reality, continuous pop-ups, banners, flashing windows, pop-unders, in-text links start to plague users' browsers immediately. Victims are often not sure how to remove Apple.com-improve-macos.live notifications, as it can be related to any unknown program, extension, plugin, and similar software.

Apple.com-improve-macos.live fake alert states the following:

Your MacOS 10.14 Mojave is infected with 3 viruses!

Your Mach is infected with 3 viruses. Our security check found traces of 2 malware and 1 phishing/spyware. System damage: 28.1% – immediate removal is required!

The immediate removal of the virus is required to prevent further system damage, loss of Apps, Photos and other files. Traces of 1 phishing/spyware were found on your Mac with OSX.

To avoid more damage click on 'Scan Now' immediately. Our deep scan will provide help immediately!

X minute and X seconds remaining before damage is permanent.

The Apple.com-improve-macos.live virus is fake, and the only unwanted application that is affecting the device is adware. The only tool that can scan your machine and report any malware infections are reputable anti-virus programs, so never trust any browser-based “virus” alerts, as they are all fake.

As you can see, crooks are trying to create a feeling of urgency by adding a countdown until the system will be “fully damaged.” Additionally, if you connect to certain domain, the domain can detect your system version, IP address, and similar information, that is usually included in Apple.com-improve-macos.live scam.

If you got redirected to a deceptive site occasionally, it does not mean your device is infected. However, adware presence is more likely if such behavior is repeated. Nevertheless, we advise you check the below instructions to remove Apple.com-improve-macos.live messages from your device permanently. After elimination, you should check your computer with Reimage – it will make sure no traces of the infection are left.

Distribution tactics of adware and other potentially unwanted programs

Cybersecurity researchers are debating whether or not the deceptive software bundling technique is fair. There are no laws or regulations that would prevent software bundling, but the problem is that many PUP and freeware authors often try to stuff users' computers with junk in order to benefit financially.

They also use several tricks to install the optional components without users noticing, such as pre-ticked boxes and grayed out buttons. Most importantly, some PUPs can be immensely aggressive with system modifications and intrusive redirect campaigns. In such a case, malware infection or even identity fraud can be highly likely.

Software bundling is highly popular and is used by millions of developers. Even “legitimate” sites like Download.com are plagued by software that is bundled with main applications. According to research, top 10 apps installed from the site can result in serious compromise of the device.[3]

To prevent unwanted apps being installed on your computer, try to be more attentive during the installation process of new software. Never click “Next” several times, and read through every step carefully. Additionally, it is vital to pick Advanced or Custom installation settings to remove optional programs.

Stop Apple.com-improve-macos.live fake messages by getting rid of adware

As we already mentioned, if you landed on the suspicious page once or twice, there is probably nothing to be worried about, as users occasionally end up on not-so-safe part on the internet due to simple browsing. However, if the exposure of the unsafe content is consistent, there is a need to remove Apple.com-improve-macos.live virus, which is adware.

Two methods can be used to remove Apple.com-improve-macos.live redirects. If you are not that tech savvy, we recommend using security software that specializes in potentially unwanted programs. Alternatively, you can get rid of the unwanted applications manually by following our guide below. After you clean your Mac device, make sure you reset each of the installed browsers to make sure redirects and pop-ups do not return.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Apple.com-improve-macos.live, follow these steps:

Mac OS XFirefoxGoogle ChromeSafari

Eliminate Apple.com-improve-macos.live from Mac OS X system

To remove Apple.com-improve-macos.live notifications from macOS, follow this guide:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Apple.com-improve-macos.live or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
Mac OS XFirefoxGoogle ChromeSafari

Remove Apple.com-improve-macos.live from Mozilla Firefox (FF)

Make sure you refresh Mozilla Firefox to make sure no deceptive messages bother you in the future:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Apple.com-improve-macos.live and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Apple.com-improve-macos.live removal. Click on 'Reset Firefox' button for a couple of times
Mac OS XFirefoxGoogle ChromeSafari

Get rid of Apple.com-improve-macos.live from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Apple.com-improve-macos.live and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Apple.com-improve-macos.live removal. Click on 'Reset' button to complete your removal
Mac OS XFirefoxGoogle ChromeSafari

Uninstall Apple.com-improve-macos.live from Safari

Safari web browser is known to be affected by Apple.com-improve-macos.live ads the most. Follow these steps to stop the unwanted activity:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Apple.com-improve-macos.live or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Apple.com-improve-macos.live removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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