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Your Mac is infected with 3 viruses. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Adware

Your Mac is infected with 3 viruses is a fraudulent pop-up which urges to scan your device

Your Mac is infected with 3 viruses image
Your Mac is infected with 3 viruses is a fraudulent pop-up which might distribute malicious programs or ask to submit credentials for phishing purposes.

Your Mac is infected with 3 viruses is a scam which pops up during your browsing sessions. The alert claims that the security check found 2 malware and 1 spyware infections. Thus, users are urged to perform a system scan if they want to protect their personal and banking data. Unfortunately, this is a fraudulent pop-up which is designed to either infiltrate the PC with potentially dangerous software or trick people into giving sensitive information to the scammers. Recently, the scam returned with several versions, including MAC OS is infected with Spyware and Your Mac might be infected scam. These tech support scams[1] encourage people into using the suspicious number to contact Apple support which is obviously fake. Unfortunately, they have nothing to do with the Apple company and calling thesenumbers can lead victims to more significant damage.

Name Your Mac is infected with 3 viruses
Type Malware, caused by adware
other versions
    • MAC OS is infected with Spyware;
    • Your Mac might be infected.
Distribution System can get infected via bundled software 
Symptoms Adware program starts delivering fake virus alerts which pop up in a new window and prompt to scan the PC
Potential dangers Users can be tricked to submit credit card details and/or install malicious programs
Elimination Reimage is an effective tool which can help you recover after the scam

Usually, Your Mac is infected with 3 viruses pop-up is delivered by an adware[2] program. You can get infected with one via software-bundles if you do not pay close attention during the installation of freeware. The false message appears in a new window and displays the following warning:

Your system is infected with 3 viruses!

Your Mac is infected with 3 viruses. Our security check found traces of 2 malware and 1 phishing/spyware.
System damage: 28.1% – immediate removal required!
The immediate removal of the viruses is required to prevent further system damage, loss of Apps, Photos or other files. Traces of 1 phishing/spyware were found on your Mac with OS X High Sierra. Personal and banking information are at risk.

To avoid more damage click on 'Scan Now' immediately. Our deep scan will provide help immediately!

Scammers behind “Your Mac is infected with 3 viruses” warning are motivated to gain illegal revenue from this fake alert. Likewise, they can ask you to submit your personal information if you proceed and click on “Scan now >>” button displayed in the bottom-right corner of the window. 

The pop-up message of the second scam reads the following:

WARNING!

MAC OS is infected with Spyware and other malicious applications.
Spyware must be removed and system damage repaired.
It is necessary to Call Apple Support +1-844-295-3111 and follow Virus removal procedures immediately, please proceed.
** If you leave this site your Mac OS will remain damaged and vulnerable**
The removal of (3) Spyware is required immediately to prevent further system damage, loss of Apps, Photos and other files.
Traces if (1) Phishing/Spyware were found on your Mac OS X. Personal and banking information are at risk.

Note that Your Mac is infected with 3 viruses message is fake and you should NOT agree to perform the system scan. Keep in mind that criminals try to make Your Mac is infected with 3 viruses scam look convincing. Thus, it's easy to get tricked as they claim that the user must scan their computers immediately if they do not want to lose the following data:

  • Banking details;
  • Apps;
  • Photos;
  • Other files.

However, we can assure you that your computer is safe you should never fall into the trap of scammers. Instead, you can remove Your Mac is infected with 3 viruses and check your device for cyber threats using a reliable antivirus. This way, you will not be tricked to install fake security programs or even malware. 

We advise using Reimage for Your Mac is infected with 3 viruses removal as it is tested and recommended by our security experts. Note, that there are alternative ways how you can get rid of this fake pop-up as well. They are presented at the end of this article. 

MAC OS is infected with Spyware virus
MAC OS is infected with Spyware virus can lead its victims to the loss of personal information.

Mac OS is infected with Spyware – yet another version of this tech support scam 

MAC OS is infected with Spyware is yet another error message displayed on the system by cybercriminals. It is stating about possible malware infections and offering to contact Apple support.

The error message indicates that there is adware on your system that causes these issues and redirects you to websites filled with commercial content. Those advertisements cause redirects to rogue sites where this MAC OS is infected with Spyware scam message is displayed.

Be aware that this alert about spyware and malware danger is fake and your device is probably safe, the only infection is this potentially unwanted program which delivers intrusive ads to you. You must remove MAC OS is infected with Spyware from the system immediately because adware-related programs can also track users' information. IP address, location, browsing habits, and search preferences can be accessed immediately after infiltration without any additional malware tools.

MAC OS is infected with Spyware scam
MAC OS is infected with Spyware is yet another version seeking to trick users into thinking that they need to contact hackers to save their PCs.

Your Mac Might Be Infected is seeking the same aim – to trick users into dialing fake support numbers

Your Mac might be infected message is identical scam mostly displayed on Safari web browser. It resembles the official Apple background and can easily lure people into calling the questionable number. This scam message can easily affect other browsers, so you need to clean the system further and remove all changes the related adware has initiated on your system.

People disguised as Apple employees are seeking certain things:

  • get the remote access on the device;
  • install malicious programs (like keyloggers or trojans);
  • swindle the money for the invented service;
  • steal financial and personal information. 

Make sure you remove Your Mac might be infected virus right after it starts interrupting you. You should never call these given numbers because people behind the “support” team have one goal – to lure your money or steal credit information, logins and passwords. 

Prevent scams by paying attention during the installation of freeware

You can encounter fake virus scan alerts if your system is infected with an ad-supported program. This software is designed to deliver commercial content and scam messages for malevolent purposes. Adware is distributed by employing a well-known marketing technique called bundling.

In other terms, these potentially unwanted programs (PUPs)[3] are installed as additional components with freeware. If users rush through the installation procedure and choose Quick or Recommended settings, they are unable to detect the adware which comes together. 

Therefore, it is essential to be cautious when installing freeware — pick Custom or Advanced mode of the installer and search for suspicious pre-selected elements. Make sure you uncheck those marks and run a full system scan to ensure that none of the PUPs managed to get through.

Get rid of Your Mac is infected with 3 viruses scam and similar fraudulent messages

The easiest way to remove Your Mac is infected with 3 viruses alert and similar scams is to get a professional malware removal tool. It will only take you several minutes before the security software identifies and adware and cleans your Mac from potentially unwanted programs or other cyber threats.

However, manual Your Mac is infected with 3 viruses removal is also an option. Elimination guidelines which can help you complete the procedure are presented below. Although, Virusi.bg[4] team suggests to uninstall the adware automatically as it is a safer method. 

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Your Mac is infected with 3 viruses, follow these steps:

Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Your Mac is infected with 3 viruses from Mac OS X system

If you want to get rid of Your Mac is infected with 3 viruses scam, you should search for suspicious programs on your system and uninstall them as shown below.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Your Mac is infected with 3 viruses or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Your Mac is infected with 3 viruses from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Your Mac is infected with 3 viruses and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Your Mac is infected with 3 viruses removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Your Mac is infected with 3 viruses from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Your Mac is infected with 3 viruses should be removed from your Microsoft Edge browser.

Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Your Mac is infected with 3 viruses from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Your Mac is infected with 3 viruses and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Your Mac is infected with 3 viruses removal. Click on 'Reset Firefox' button for a couple of times
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Your Mac is infected with 3 viruses from Google Chrome

Follow the instructions below to stop receiving Your Mac is infected with 3 viruses alert on Chrome:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Your Mac is infected with 3 viruses and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Your Mac is infected with 3 viruses removal. Click on 'Reset' button to complete your removal
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Your Mac is infected with 3 viruses from Safari

It is essential to delete all unverified extensions and plug-ins to fix Safari.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Your Mac is infected with 3 viruses or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Your Mac is infected with 3 viruses removal process. Select all options and click on 'Reset' button

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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