Severity scale:  
  (15/100)

Remove Apple.com-repair-os.live (Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Olivia Morelli - - | Type: Adware

Apple.com-repair-os.live – a scamming application which claims that your Mac is infected with 3 viruses

Apple.com-repair-os.live pop-up scam

Apple.com-repair-os.live is a pop-up scam which appears only on Mac computers. Developers promote such programs by using illegitimate techniques and scaring users that their computers are infected with malware when they truly are not. Once installed in the system, Apple.com-repair-os.live virus might leave rogue content in web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, etc. However, the worst part of this application is that it provides a message which threatens people that their Mac is infected with 3 viruses, the system is damaged 28,1% and needs fixing right away. Some gullible users do fall for this trick and continue by clicking on the “Scan now” button which can launch the installation of another potentially unwanted program on the computer system.

Name Apple.com-repair-os.live
Type Scam
Sub-type PUP
Target Mac machines
Purpose To convince users that their computer is infected and the only way to fix it is by downloading some type of software
Detection Reimage Reimage Cleaner can find the PUP and all related content on your Mac PC
Elimination You can delete the pop-up scam with reliable tools or on your own

If you have overcome the Apple.com-repair-os.live scam on your computer or while browsing, you supposedly have received this type of message:

Your system is infected with 3 viruses!
Your Mac is infected with 3 viruses. Our security check found traces of 2 malware and 1 phishing/spyware. System damage: 28.1% – Immediate removal required!

The immediate removal of the viruses is required to prevent further system damage, loss of Apps, Photos or other files. 
Traces of 1 phishing/spyware were found on your Mac with MacOS 10.14 Mojave. 

Personal and banking information is at risk. 

To avoid more damage click on ‘Scan Now’ immediately. Our deep scan will provide help immediately!
4 minute and 26 seconds remaining before damage is permanent.

Even though these people who have written the message threaten that your system is infected with 3 different viruses and permanent damage will be done if you do not take actions in 4 minutes and 26 seconds, note that this type of information is ALL FALSE! Apple.com-repair-os.live is created to scare Mac users and convince them to download other rogue tools.

This is the main reason why such programs as Apple.com-repair-os.live scam are called scareware.[1] They appear out of nowhere, pretend to be from well-known companies (this time – Apple) and confuse the user by alerting about various system issues and infections found. Again, DO NOT believe in this kind of information as it is just a scam.

If you want to check your system for real issues or infections, you should decide to purchase a strong and expert-tested computer tool to perform a full system scan. Once you receive the results, you will supposedly find out that there are no similarities with the alerts that were provided by Apple.com-repair-os.live on your computer.

If you have been experiencing the fake pop-up scam message just on a particular website, all you have to do is close that page and never return back. However, if pop-ups from this rogue app have been showing up frequently, note that you will need to perform the Apple.com-repair-os.live removal from your Mac computer[2] system and even web browsers.

You might be able to remove Apple.com-repair-os.live virus by using our step-by-step guide that is provided below this article if you are a well-experienced computer user. If not, choose a program such as Reimage Reimage Cleaner to scan the entire Mac computer system for cyber infections, and eliminate them with an automatical tool once detected.

Apple.com-repair-os.live virus
Apple.com-repair-os.live is a fake scam message which can add rogue content to web browsers such as Chrome, Firefox, Edge, Safari, etc.

Pop-up scams can install from various dubious Internet sources

If you have spotted a rogue scamming application on your computer system, there are a few ways how this PUP reached your machine. According to cybersecurity experts from LosVirus.es,[3] potentially unwanted applications mostly end up on users' computers from:

  • third-party websites.[4]
  • unsafe downloads.

If you are likely to step on each page you see, you risk getting infected with adware or other PUPs. Make sure that you identify the content first before accessing it. Additionally, use only original installers and downloaders and never skip any installing/downloading steps. For further protection, use the Custom/Advanced installation mode to track all incoming downloads and opt-out all suspicious-looking ones so that they do not reach your computer system.

Apple.com-repair-os.live can be removed within a few clicks

For quick and easy Apple.com-repair-os.live removal, look for a reliable anti-malware program. These tools will take care of the cyber threat and get rid of it within a couple of clicks. Also, this method is recommended for less-experienced computer users so that they do not make any mistakes by trying to eliminate the virus on their own.

However, if you believe that you are capable of deleting the PUP without any help, you can remove Apple.com-repair-os.live virus from your Mac computer system and get rid of rogue content from web browsers such as Google Chrome, Microsoft Edge, Internet Explorer, Mozilla Firefox, and Safari by performing each step shown in our below-provided guide.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove Apple.com-repair-os.live, follow these steps:

Delete Apple.com-repair-os.live from Mac OS X system

If you have been experiencing pop-ups form Apple.com-repair-os.live recently, you should get rid of the cause by using these instructions:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Apple.com-repair-os.live or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall Apple.com-repair-os.live from Internet Explorer (IE)

Remove all suspicious content from your Internet Explorer web browser. If help is needed, use these instructing steps:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Apple.com-repair-os.live and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Apple.com-repair-os.live removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove Apple.com-repair-os.live from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Apple.com-repair-os.live should be removed from your Microsoft Edge browser.

Erase Apple.com-repair-os.live from Mozilla Firefox (FF)

Use these instructions to clean your Mozilla Firefox web browser from adware-related content:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Apple.com-repair-os.live and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Apple.com-repair-os.live removal. Click on 'Reset Firefox' button for a couple of times

Get rid of Apple.com-repair-os.live from Google Chrome

If you have spotted some rogue changes in your Google Chrome web browser, you can eliminate them by performing this guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Apple.com-repair-os.live and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Apple.com-repair-os.live removal. Click on 'Reset' button to complete your removal

Eliminate Apple.com-repair-os.live from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Apple.com-repair-os.live or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Apple.com-repair-os.live removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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