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Remove Backdoor virus detected (Virus Removal Guide) - Free Guide

removal by Olivia Morelli - - | Type: Adware

Backdoor virus detected is a threatening scam which claims that a trojan has reached the user's machine

Backdoor virus detected tech support scam

Backdoor virus detected is a tricky scamming application which claims about a backdoor on the computer. This technical support scam[1] provides a notification which commands not to reset the system or data such as passwords, browsing history, credit card information, hard disk files will be eliminated permanently. Additionally, Backdoor virus detected pop-up scam forces users to believe that this virus is a result of visiting adult websites and it is capable of stealing sensitive data that is stored on the infected PC or executing DDOS attempts. For protection, the “security experts” claim to have locked the computer to prevent possible damaging consequences and the only way to restore the machine back to its previous state is by contacting this number: 1-(844) 460-2415. Keep in mind that these people pretend to be from reputable organizations and “tend to” help you with fixing your computer. However, all of this information is only one big lie to provoke people into calling the given phone number.

Name Backdoor virus detected
Type Scam
Cause The rogue pop-up message might be caused by a potentially unwanted program such as adware or it might appear on some particular unprotected websites
Claimed capabilities The false message states that the detected trojan might misuse personal data or use the computer to launch DDOS attacks
Fake tech support number 1-(844) 460-2415. DO NOT call this number
Possible danger If you call the given number, you might be convinced to provide particular sensitive data to hackers or purchase useless software 
Spreading sources PUPs can be spread via bundling, infected hyperlinks or advertising posts, show up on suspicious-looking third-party websites
Computer scanning tool Reimage Reimage Cleaner Intego can perform a full system scan and provide results
Virus removal If some rogue object is responsible for the scam's appearance, make sure that you remove it from the system to prevent rogue pop-ups from showing up in the future and intruding your browsing work

There are plenty of scams such as Backdoor virus detected virus which are spreading widely throughout the Internet. A Mac user has complained that a very familiar scamming message has popped out while he was browsing via Chrome.[2] We recommend users to be careful with this type of information as it might accidentally trick you.

What is most important while dealing with Backdoor virus detected scam, is to prevent yourself from calling the provided number. If you decide to make a call, you might be urged to reveal some personal details for potential hackers or offered to buy the license for a completely useless computer optimization and virus removal software.

If you are truly keen on finding out what system errors or potentially unwanted objects are lurking on your machine, you should use a reputable tool for the process. For example, try Reimage Reimage Cleaner Intego and detect all harmful content. Additionally, remove Backdoor virus detected virus from your computer system and make sure that your browsers are clean too.

However, if you are receiving the pop-up message only on particular pages that you visit, there might be no rush to perform the Backdoor virus detected scam removal as there might be no potentially unwanted programs in your system at all. The cause is only suspicious sites which you should close immediately and avoid visiting in the future.

If Backdoor virus detected pop-up is being delivered by a potentially unwanted program, there might rogue content planted in your web browser applications too. Make sure that if you are performing the elimination manually, you also check browser apps such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

Backdoor virus detected scamming programBackdoor virus detected is a scam which can bring unwanted advertising and redirecting activities to users' computers

PUPs and PUAs are spread by using stealth bundled techniques

According to research that has been done by technology experts from, potentially unwanted programs are sneaky components which can be injected into regular software packages. Once the user confirms to download the entire package, he/she also receives the bundled component which can be adware or something similar.

To prevent this from happening, computer experts offer to opt for the Custom/Advanced installation mode and deselect all marks next to Quick/Recommended configuration. Once you do this, you will be able to track all incoming downloads and decline installation offers which you do not want to perform. Your computer protection will increase slightly.

Continuously, if you are a frequent visitor of P2P[3] pages and similar networks, you also risk getting infected with adware and similar PUAs. We suggest stopping yourself from visiting such questionable pages as they lack protection and might include potentially unwanted or even potentially dangerous content in locations such as hyperlinks, advertisements.

Backdoor virus detected pop-up scam might have a cause which needs to be eliminated

If you have been receiving rogue pop-ups frequently and you have been intruded by the scam almost every time you launch your computer/web browser then you should consider scanning the entire system and searching for what is causing such appearance. After that, remove Backdoor virus detected virus from your computer and make sure that no infected web browsers are left on the machine.

Backdoor virus detected scam removal is necessary if the scamming activity has been triggering your browsing very frequently lately. However, if the pop-up message appears only on one or two websites, you can install a free ad-blocking tool, known as AdBlock or AdBlock +[4] that will prevent various rogue notifications and pop-up ads from appearing on your computer screen.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Backdoor virus detected, follow these steps:

Eliminate Backdoor virus detected from Windows systems

If you have spotted alerts from the tech support scam on your Windows computer, make sure that you get rid of them by performing these cleaning steps:

To remove Backdoor virus detected from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Backdoor virus detected (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove Backdoor virus detected from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Backdoor virus detected from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Backdoor virus detected-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Backdoor virus detected, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Backdoor virus detected and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Backdoor virus detected-related entries.Uninstall from Mac 2

Uninstall Backdoor virus detected from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Backdoor virus detected and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Backdoor virus detected removal.Reset Internet Explorer

Get rid of Backdoor virus detected from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Backdoor virus detected-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase Backdoor virus detected from Mozilla Firefox (FF)

If Firefox got infected with a potentially unwanted application, clean all content that is related to it by using these guidelines:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Backdoor virus detected and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Backdoor virus detected did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Backdoor virus detected removal.Reset Firefox 2

Delete Backdoor virus detected from Google Chrome

Remove all suspicious-looking content from Google Chrome and make sure that no adware-related content is left. This guide should help you:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Backdoor virus detected by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Backdoor virus detected-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Backdoor virus detected removal.Reset Chrome 2

Eliminate Backdoor virus detected from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Backdoor virus detected and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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