Backdoor virus detected (Virus Removal Guide) - Free Guide

Backdoor virus detected Removal Guide

What is Backdoor virus detected?

Backdoor virus detected is a threatening scam which claims that a trojan has reached the user's machine

Backdoor virus detected tech support scamBackdoor virus detected is a technical support scam which threatens users and tries to convince them about false virus infections

Backdoor virus detected is a tricky scamming application which claims about a backdoor on the computer. This technical support scam[1] provides a notification which commands not to reset the system or data such as passwords, browsing history, credit card information, hard disk files will be eliminated permanently. Additionally, Backdoor virus detected pop-up scam forces users to believe that this virus is a result of visiting adult websites and it is capable of stealing sensitive data that is stored on the infected PC or executing DDOS attempts. For protection, the “security experts” claim to have locked the computer to prevent possible damaging consequences and the only way to restore the machine back to its previous state is by contacting this number: 1-(844) 460-2415. Keep in mind that these people pretend to be from reputable organizations and “tend to” help you with fixing your computer. However, all of this information is only one big lie to provoke people into calling the given phone number.

Name Backdoor virus detected
Type Scam
Cause The rogue pop-up message might be caused by a potentially unwanted program such as adware or it might appear on some particular unprotected websites
Claimed capabilities The false message states that the detected trojan might misuse personal data or use the computer to launch DDOS attacks
Fake tech support number 1-(844) 460-2415. DO NOT call this number
Possible danger If you call the given number, you might be convinced to provide particular sensitive data to hackers or purchase useless software
Spreading sources PUPs can be spread via bundling, infected hyperlinks or advertising posts, show up on suspicious-looking third-party websites
Computer scanning tool FortectIntego can perform a full system scan and provide results
Virus removal If some rogue object is responsible for the scam's appearance, make sure that you remove it from the system to prevent rogue pop-ups from showing up in the future and intruding your browsing work

There are plenty of scams such as Backdoor virus detected virus which are spreading widely throughout the Internet. A Mac user has complained that a very familiar scamming message has popped out while he was browsing via Chrome.[2] We recommend users to be careful with this type of information as it might accidentally trick you.

What is most important while dealing with Backdoor virus detected scam, is to prevent yourself from calling the provided number. If you decide to make a call, you might be urged to reveal some personal details for potential hackers or offered to buy the license for a completely useless computer optimization and virus removal software.

If you are truly keen on finding out what system errors or potentially unwanted objects are lurking on your machine, you should use a reputable tool for the process. For example, try FortectIntego and detect all harmful content. Additionally, remove Backdoor virus detected virus from your computer system and make sure that your browsers are clean too.

However, if you are receiving the pop-up message only on particular pages that you visit, there might be no rush to perform the Backdoor virus detected scam removal as there might be no potentially unwanted programs in your system at all. The cause is only suspicious sites which you should close immediately and avoid visiting in the future.

If Backdoor virus detected pop-up is being delivered by a potentially unwanted program, there might rogue content planted in your web browser applications too. Make sure that if you are performing the elimination manually, you also check browser apps such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

Backdoor virus detected scamming programBackdoor virus detected is a scam which can bring unwanted advertising and redirecting activities to users' computers

PUPs and PUAs are spread by using stealth bundled techniques

According to research that has been done by technology experts from, potentially unwanted programs are sneaky components which can be injected into regular software packages. Once the user confirms to download the entire package, he/she also receives the bundled component which can be adware or something similar.

To prevent this from happening, computer experts offer to opt for the Custom/Advanced installation mode and deselect all marks next to Quick/Recommended configuration. Once you do this, you will be able to track all incoming downloads and decline installation offers which you do not want to perform. Your computer protection will increase slightly.

Continuously, if you are a frequent visitor of P2P[3] pages and similar networks, you also risk getting infected with adware and similar PUAs. We suggest stopping yourself from visiting such questionable pages as they lack protection and might include potentially unwanted or even potentially dangerous content in locations such as hyperlinks, advertisements.

Backdoor virus detected pop-up scam might have a cause which needs to be eliminated

If you have been receiving rogue pop-ups frequently and you have been intruded by the scam almost every time you launch your computer/web browser then you should consider scanning the entire system and searching for what is causing such appearance. After that, remove Backdoor virus detected virus from your computer and make sure that no infected web browsers are left on the machine.

Backdoor virus detected scam removal is necessary if the scamming activity has been triggering your browsing very frequently lately. However, if the pop-up message appears only on one or two websites, you can install a free ad-blocking tool, known as AdBlock or AdBlock +[4] that will prevent various rogue notifications and pop-up ads from appearing on your computer screen.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Backdoor virus detected. Follow these steps

Uninstall from Windows

If you have spotted alerts from the tech support scam on your Windows computer, make sure that you get rid of them by performing these cleaning steps:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

If Firefox got infected with a potentially unwanted application, clean all content that is related to it by using these guidelines:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Remove all suspicious-looking content from Google Chrome and make sure that no adware-related content is left. This guide should help you:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Backdoor virus detected registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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