Severity scale:  
  (10/100)

Backdoor virus detected. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Adware

Backdoor virus detected is a threatening scam which claims that a trojan has reached the user's machine

Backdoor virus detected tech support scam
Backdoor virus detected is a technical support scam which threatens users and tries to convince them about false virus infections

Backdoor virus detected is a tricky scamming application which claims about a backdoor on the computer. This technical support scam[1] provides a notification which commands not to reset the system or data such as passwords, browsing history, credit card information, hard disk files will be eliminated permanently. Additionally, Backdoor virus detected pop-up scam forces users to believe that this virus is a result of visiting adult websites and it is capable of stealing sensitive data that is stored on the infected PC or executing DDOS attempts. For protection, the “security experts” claim to have locked the computer to prevent possible damaging consequences and the only way to restore the machine back to its previous state is by contacting this number: 1-(844) 460-2415. Keep in mind that these people pretend to be from reputable organizations and “tend to” help you with fixing your computer. However, all of this information is only one big lie to provoke people into calling the given phone number.

Name Backdoor virus detected
Type Scam
Cause The rogue pop-up message might be caused by a potentially unwanted program such as adware or it might appear on some particular unprotected websites
Claimed capabilities The false message states that the detected trojan might misuse personal data or use the computer to launch DDOS attacks
Fake tech support number 1-(844) 460-2415. DO NOT call this number
Possible danger If you call the given number, you might be convinced to provide particular sensitive data to hackers or purchase useless software 
Spreading sources PUPs can be spread via bundling, infected hyperlinks or advertising posts, show up on suspicious-looking third-party websites
Computer scanning tool Reimage can perform a full system scan and provide results
Virus removal If some rogue object is responsible for the scam's appearance, make sure that you remove it from the system to prevent rogue pop-ups from showing up in the future and intruding your browsing work

There are plenty of scams such as Backdoor virus detected virus which are spreading widely throughout the Internet. A Mac user has complained that a very familiar scamming message has popped out while he was browsing via Chrome.[2] We recommend users to be careful with this type of information as it might accidentally trick you.

What is most important while dealing with Backdoor virus detected scam, is to prevent yourself from calling the provided number. If you decide to make a call, you might be urged to reveal some personal details for potential hackers or offered to buy the license for a completely useless computer optimization and virus removal software.

If you are truly keen on finding out what system errors or potentially unwanted objects are lurking on your machine, you should use a reputable tool for the process. For example, try Reimage and detect all harmful content. Additionally, remove Backdoor virus detected virus from your computer system and make sure that your browsers are clean too.

However, if you are receiving the pop-up message only on particular pages that you visit, there might be no rush to perform the Backdoor virus detected scam removal as there might be no potentially unwanted programs in your system at all. The cause is only suspicious sites which you should close immediately and avoid visiting in the future.

If Backdoor virus detected pop-up is being delivered by a potentially unwanted program, there might rogue content planted in your web browser applications too. Make sure that if you are performing the elimination manually, you also check browser apps such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

PUPs and PUAs are spread by using stealth bundled techniques

According to research that has been done by technology experts from NoVirus.uk, potentially unwanted programs are sneaky components which can be injected into regular software packages. Once the user confirms to download the entire package, he/she also receives the bundled component which can be adware or something similar.

To prevent this from happening, computer experts offer to opt for the Custom/Advanced installation mode and deselect all marks next to Quick/Recommended configuration. Once you do this, you will be able to track all incoming downloads and decline installation offers which you do not want to perform. Your computer protection will increase slightly.

Continuously, if you are a frequent visitor of P2P[3] pages and similar networks, you also risk getting infected with adware and similar PUAs. We suggest stopping yourself from visiting such questionable pages as they lack protection and might include potentially unwanted or even potentially dangerous content in locations such as hyperlinks, advertisements.

Backdoor virus detected pop-up scam might have a cause which needs to be eliminated

If you have been receiving rogue pop-ups frequently and you have been intruded by the scam almost every time you launch your computer/web browser then you should consider scanning the entire system and searching for what is causing such appearance. After that, remove Backdoor virus detected virus from your computer and make sure that no infected web browsers are left on the machine.

Backdoor virus detected scam removal is necessary if the scamming activity has been triggering your browsing very frequently lately. However, if the pop-up message appears only on one or two websites, you can install a free ad-blocking tool, known as AdBlock or AdBlock +[4] that will prevent various rogue notifications and pop-up ads from appearing on your computer screen.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

Offer
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Backdoor virus detected, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Backdoor virus detected from Windows systems

If you have spotted alerts from the tech support scam on your Windows computer, make sure that you get rid of them by performing these cleaning steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Backdoor virus detected and related programs
    Here, look for Backdoor virus detected or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Backdoor virus detected from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Backdoor virus detected or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Backdoor virus detected from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Backdoor virus detected and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Backdoor virus detected removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Backdoor virus detected from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Backdoor virus detected should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Backdoor virus detected from Mozilla Firefox (FF)

If Firefox got infected with a potentially unwanted application, clean all content that is related to it by using these guidelines:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Backdoor virus detected and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Backdoor virus detected removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Backdoor virus detected from Google Chrome

Remove all suspicious-looking content from Google Chrome and make sure that no adware-related content is left. This guide should help you:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Backdoor virus detected and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Backdoor virus detected removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Backdoor virus detected from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Backdoor virus detected or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Backdoor virus detected removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Olivia Morelli
About the company Esolutions

References