(Removal Instructions) - Chrome, Firefox, IE, Edge Removal Guide

What is is a redirect virus that tries to lure users with fake prizes is a scam website that offers fake survey prizes - actually seeks to steal users' personal information is a suspicious website that users can encounter at any time on Google Chrome, Mozilla Firefox, Internet Explorer, or another web browser. It tries to trick users into disclosing their personal information, such as credit card details – a so-called survey scam[1] scheme. However, is just a hoax, and no prizes can be acquired when following the instructions provided on the website.

While in many cases, redirects occur after users click on a suspicious link somewhere on the internet, persistent visits to this and other malicious sites can indicate that the Windows or Mac computer is infected with adware.[2] This deceptive software is designed to modify web browser settings without permission and insert pop-ups, deals, offers, coupons, in-text links, and other intrusive content. The issue with this is that those infected are often exposed to scam websites that offer to download fake/malicious software or seek to gain access to user information in scams like

Type Adware, redirect virus
Sub-category Survey scam
Infiltration Users get infected with unwanted programs like adware during the installation of freeware, after being tricked by a fake update, or when installing the app intentionally (believing that it is useful and harmless)
Symptoms Symptoms of adware infection may vary, although most common ones include intrusive ads on all visited sites, browser lag or crashes, redirects to unknown domains, unknown extensions/apps, changes to web browser settings (homepage, new tab URL, search engine), etc.
Risks Installation of other potentially unwanted or malicious software, sensitive details (credit card number, home address, name, etc.) disclosure to criminals, financial losses
Termination You can eliminate adware as per instructions below or by scanning the computer with anti-malware software
System recovery In some cases, malware and adware can negatively impact the operation of a computer, even after it is removed. If that is the case and your machine is suffering from lag, crashes, errors, and other issues, scan it with repair tool FortectIntego

Many users are wondering where the redirects and other intrusive behavior is coming from, as they are unaware that their computers were infiltrated by adware. This happens because potentially unwanted programs are often distributed in deceptive ways, including software bundle packages downloaded from third-party sites or fake Flash Player updates, etc. In some cases, users may install adware without realizing that it is malicious in the first place.

Nonetheless, they often begin to notice changes to their web browsers after the infection. However, because suspicious behavior can be tied to a variety of applications or browser extensions, the symptoms of the virus can vary from computer to computer. Here are the most commonly encountered signs of adware infection:

  • Unknown extensions installed on Google Chrome, Mozilla Firefox, MS Edge, or another browser
  • Homepage, new tab address and the search engine altered to something else (for example, Yahoo or WebCrawler)
  • All visited websites are filled with pop-ups, banners, flashing windows, in-text links, auto-play, and other ads
  • Accessing webpages takes a much longer time due to constantly-loading commercials, etc.

The most common side-effect of adware infection are redirects that are triggered by an accidental user click or a background script.[3] As a result, users land on the scam site, as well as many similar others. It is not uncommon for the infected to see fake alerts about seemingly outdated Flash Player or alleged virus infections. focuses on a very simple scheme – it claims that users are eligible for receiving an expensive gift, such as iPad, iPhone, or Walmart gift card. The fake message also includes the infamous “Congratulations, User!” phrase:

Thank you!
Results of Lucky Draw:
You have a chance to win (1) One Exclusive Prize!

Congratulations, User!
Your phone is chosen randomly in our lucky draw among 493,329 users! You have a chance to win one out of three gifts below!

ACT NOW, or your spot shall be given to the next lucky users!
You have only 3 minutes 27 seconds to make your choice!

iPhone 5S
iPad Air
Walmart Gift Card


As evident authors claim that the prize is accessible only for a certain period of time, otherwise it will be given to somebody else. This is a classic social engineering trick that helps threat actors reach their goals – make visitors act without thinking much. Those who encounter the scam should remove website by closing the related tab immediately and not interacting with it further. is a malicious website that users who are infected with adware might encounter regularly

When talking about removal, shutting down the webpage will not suffice in most cases. To get rid of adware, you should locate and eliminate it via the Control Panel or Applications folder, although you can also rely on a reputable anti-malware to do that for you. Nevertheless, you should also reset your web browsers and scan the device with FortectIntego to remove virus damage.

Avoid potentially unwanted programs and online scams in the future

While users infected with adware are more prone to seeing fake alerts and commercial content when bowing the web, ads are not elusive to infected users. In fact, shady websites can often be encountered after being redirected from somewhere else or after accidentally clicking on a suspicious ad.

Therefore, it is important to always detect signs of deceptions and try avoiding being tricked by survey scams and other phishing attacks. The first rule when it comes to survey scams is – if it is too good to be true, it most likely is. Free giveaways are rare in general, and those that are offering free iPhones and other expensive gadgets are scams for sure. Thus, never participate in any “surveys” that promise you expensive gifts simply for answering a few questions – these devices are expensive and would not be given for free.

Additionally, online scans often use scare tactics to make users download bloatware or even malware, and expose their personal information for cybercriminals. For example, the “Your computer is infected with viruses” scheme is probably the most common on the web – don't believe it, as only legitimate anti-virus tools can diagnose malware infections.

Finally, you should also avoid PUPs by choosing legitimate sources for your freeware downloads and overseeing the installation process. Always choose Advanced installation mode instead of Quick/Recommended one, watch out for pre-ticked boxes, fine print, and other tricks. removal guide

In some cases, closing down the tab that is displaying the scam is enough for removal. However, if redirects to this and similar sites is a frequent occasion, you should not ignore it for sure. Additionally, if you got tricked by an online scam and downloaded something or visited dangerous sites, you should immediately scan your machine with -anti-malware software.

If the reason you are being redirected to suspicious sites is adware, you need to find it – this is the only way to remove redirects and ads on all visited websites. For that, you can employ anti-malware that is capable of detecting potentially unwanted programs or follow the manual guide below.

After you eliminate the virus, you should also reset the installed web browsers, as adware often leaves settings behind.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Fortect Happiness
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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Follow these steps

Uninstall from Windows

To get rid of adware on Windows, go to the Control Panel:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

On macOS, users should access the list of all installed apps and then get rid of everything they don't recognize:

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

To remove redirects and other suspicious browser activity, reset Google Chrome:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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