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  • Active
  • Severity: High
  • Ransomware
  • Windows
  • Verified · May 2019

How to remove ChaCha ransomware

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Linas Kiguolis · Expert in social media

ChaCha ransomware – a cyber threat that uses a mixture of RSA and ChaCha20 encryption algorithms to block files

ChaCha ransomware

ChaCha ransomware is a file-encrypting threat that uses two different ciphers (RSA + ChaCha20) to lock targeted data. The malicious activities of this cyber threat were spotted in the first have of May this year. It is known that once files are encrypted, ChaCha virus ads an extension which contains random characters. Additionally, the ransomware virus applies 0x66116166 mark to each encrypted component. Later on, the malware bombards the computer screen with a message named DECRYPT-FILES.html. No particular details about the ransom price are given, however, the criminals urge to discuss all matters by making contact through the getmyfilesback@airmail.cc email address. 

ChaCha ransomware targets English-speaking people because it produces a message in this language. English is first in the entire world so using this type of language is the easiest for crooks to communicate with there victims. Take a closer look at the ransom-demanding message:

0010 SYSTEM FAILURE 0010 
*************************** 
Attention! Your documents, photos, databases, and other important files have been encrypted! 
*************************** 
Buy your private key from us. 
It can be decrypt. 
Order to the receive with In the the private key contact us Via email:  
getmyfilesback@airmail.cc  
the Remember to hurry up closeup, as with the your email address may not the BE avaliable for very long. 
The key Buying immediatly will guarantee that 100% of your files will be restored.
Below you will see a big blob base64, you will need to email us. 
you can click on it, it will be copied into the clipboard. 
If you have troubles copying it, you are currently reading, as an attachment. 
Base64:  
M1ihuItJFJtvKrKaMGxt1UtaJoSTHI5dLA ***

Our suggestion would be to stay away from any possible contact with these people as they can appear to be only scammers. Once the money is transferred, you might notice that no decryption tool has been provided and you are just left with big monetary losses. Instead of paying these cruel people, you should remove ChaCha ransomware from the system.

Name ChaCha
Type Ransomware
Sub-type Malware
Cipher(s) RSA + ChaCha20
Ransom message DECRYPT-FILES.html
Price No particular information is provided
Language English
Spreading Email spam mostly
Removal process Scan the system with FortectIntego and find all infected sources on your computer 

Before you start performing the ChaCha ransomware removal process, it would be very useful and handy to download and install a reputable antimalware tool such as FortectIntego. Launch this tool to start the computer system scanning process, identify all infected directories and detect all malware-laden components. After you do this, take a look at the bottom of the page where you will find some data recovery measures.

ChaCha ransomware is a very dangerous and difficult threat due to the ways its activities are being carried out. First of all, this malware tricks users into opening a spam email and infiltrates the system unknowingly. After that, it uses unique encryption codes to lock files. Nevertheless, both encryption and decryption keys are stored in remote servers so that nobody, except the crooks themselves, could reach them. 

Sadly, ChaCha ransomware might be capable of even a bigger variety of activities. Some of these cyber threats are known for their capacities to destroy files' Shadow Volume Copies[1] so that the victim could not restore his/her data by using other techniques. Other file-locking viruses can inject dangerous malware and boot various malicious actions in the background.

Dealing with ChaCha ransomware virus might be hard but that does not mean that it is impossible. In order to stop the malicious activities from spreading on your computer, you need to reboot it to Safe Mode with Networking. For the future, use portable drives to store all important documents and files so that if a virus gets installed on your machine, it will not be able to reach your data.

ChaCha virus

Spreading places of ransomware-related payload

Cybersecurity experts from LosVirus.es[2] want to warn all users that ransomware-based payload can be injected in almost any kind of unsafe content. Most commonly, criminals distribute this type of malware through email spam by adding it in a harmful executable or regularly-looking hyperlink.

However, you need to be very careful with all the content that you receive in your email box. First of all, do not open any spam messages as official organizations will contact you directly. Second, use reliable antivirus software to scan all received attachments and open them only if you are 100% sure that they are safe.

Furthermore, it is very important to prevent yourself from visiting questionable networks. There are a lot of portals and domains that lack recommended protection and might include malware-related objects. Be aware of websites such as Torrents,[3] The Pirate Bay, various online gaming websites and online movie watching pages.

Elevated removal instructions for ChaCha ransomware on Windows

If you want to remove ChaCha ransomware successfully, you need to enable System Restore or reboot your system to Safe Mode with Networking in order to disable the activity of this cyber threat. However, further manual elimination is not a possibility in this case as this malware is too advanced to remove on your own.

ChaCha ransomware removal should be performed only by using reputable automatic software. Make sure to choose a reliable antimalware program which will ensure you that no harmful content is left in the system after the elimination. After that, you can take a look at some data recovery steps that are displayed at the bottom of this page.

Cybersecurity experts have not yet released a decryption solution for files which were encrypted by ChaCha virus. However, this does not mean that you have to go and agree with all conditions that are suggested by the cybercriminals. Be aware that these people might try to scam you and swindle your money.

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