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Remove virus (Removal Guide) - Feb 2020 update

removal by Gabriel E. Hall - - | Type: Adware is a potentially unwanted app that forces browsers to struggle by delivering an increasing amount of ads and redirects PUP - a potentially unwanted program that can record browsing information for sharing it with other parties or getting the user involved in targeted advertising campaigns virus is an adware-based[1] infection that uses redirects, pop-up ads, banners and other types of online marketing to sell or promote sponsored products. According to the statistics, the site receives 3828795 unique daily visitors from countries like the US, India, Japan[2], and Italy. Besides, primary estimation shows that the site generates revenue of thousands of dollars from its advertising sources.

However, is not such an innocent domain as it might look from the first view. One computer user has complained in a Malwarebytes forum[3] about this particular adware. He stated that the PUP kept redirecting him to odd pages no matter what he has done and interrupting the person's browsing and computing work constantly.

Type Adware
Category Potentially unwanted program
Target(s) This suspicious application targets all types of computers such as Mac and Windows. Also, it can appear on web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari
Danger level Even though this adware program holds the danger level of low, it can still cause some indirect damage by redirecting the user to potentially dangerous websites or acting as an intermediary for malware delivery
Symptoms When you get this PUP installed on your computer system, you are likely to receive browser changes on the homepage and new tab sections. Also, the adware is likely to load you with intrusive advertisements and redirects during browsing sessions
Spreading The suspicious app can be delivered through bundled software that comes from third-party downloading websites such as,, and Also, you can receive adware through infectious hyperlinks and advertisements
Elimination You can get rid of the adware program from your computer and web browsers by using reputable antimalware software or by using the manual step-by-step guidelines that have been added to the end of this page
Fix If you have discovered any compromised areas on your device, you can try repairing them with a tool such as Reimage Reimage Cleaner Intego operates as a typical ad-supported program once it is installed on the Windows or Mac computer system. It infects web browser apps such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft, Edge, Safari and completes suspicious modifications in the new tab URL and homepage sections. If you entered into your URL tab you would end up on a page that features merely two brief lines:

If you want to sell traffic please send mail to
If you want to buy traffic please send mail to

This is a clear indicator that Clicksgear is trading advertising and, remember the statistics, is quite good at it. The main purpose of adware programs, however, is to collect income for the developers and not for the users. Creators of such apps usually use the pay-per-click technique to make a monetary profit. is capable of delivering various questionable advertisements on the computer screen while the user is using the infected web browser app. These ads can carry any types of offers and deals and encourage you to make purchases of useless computer security utilities, various services, and other products that you do not truly need. adware virus illustration is a redirect virus which promotes sponsored content in order to generate advertising revenue. It redirects web searches via its servers as illustrated in the image above.

Besides, can drop you questionable surveys and prize claims that offer winning some type of reward (mobile phone, laptop, iPad, etc.). Do not trust in such rogue information as it is very likely to be just a scam. Hackers might aim to swindle personal information or your money by providing you with such bogus surveys.

Despite the advertising activities, can also collect browsing information by including cookies, pixels, or beacons into the web browser settings. These objects can locate data such as your IP address, geolocation, commonly visited websites, saved bookmarks, hyperlinks clicked, and similar information. Afterward, developers share this type of information with other parties or use it in targeted advertising campaigns. 

Finally, can ruin your web browsing experience by displaying ads and initiating redirects regardless of whether you like it or not. Your web browser might become sluggish and start struggling to operate normally. All your web searches will be redirected through until you end up on some suspicious websites you did not intend visiting.

You should remove redirects as they can take you to potentially malicious domains too. These areas might be infected with dangerous malware such as Trojan horses or ransomware viruses that will likely seek to appear on your computer system. This is how some hackers put their created malware on targeted devices.

If you want to prevent these unauthorized activities from being implemented on your computer, remove from the computer system by using a security utility that you can trust. Also, you can try employing the manual step-by-step guidelines that have been provided at the end of this article and should help you eliminate the adware successfully.

According to VirusTotal provided information,[4] domain has been detected as a malicious one by 4 different antivirus engines and as a spam app by another antimalware program. The AV tools include CRDF, Sophos AV, Spamhaus, CyRadar, and Sucuri SiteCheck.

Be aware that the adware can bring other potentially unwanted programs to your computer system or deliver even some malicious objects when acting as an intermediary for malware distribution. When you succeed in removal, you should check for possible system damage and try fixing altered areas (if some are found) with Reimage Reimage Cleaner Intego.

In some cases, you can start receiving ads from when you are visiting unsecured domains. This does not really signify an adware infection and might be fixed easily. If you want to prevent the annoying incoming adverts, you should try downloading an adblocking extension AdBlock[5] on your web browser app.

Users typically encounter adware when installing new software

Programs that fall under the category of browser hijackers have their specific methods of spreading around. In most of the cases, at least one of these methods includes system infiltration via software bundling. Bundled software[6] is promoted on,, and similar software sharing websites. The browser hijacker can come together with a questionable PDF manager, downloader, player, etc.

This is one of the main reasons why you must check the downloaded software package for bundled software every time you install new programs on your computer. You can do that manually, by performing the installation in Advanced or Custom modes. Always note that you should avoid downloading configuration that is marked as Quick or Recommended and download all of your products and services only from reliable developers.

Furthermore, you can encounter potentially unwanted programs while opening suspicious advertisements or hyperlinks on an unsecured website. You should always keep a distance from questionable sources that you might encounter on the Internet. If you accidentally or intentionally step on a domain that is marked as unsafe, you should close the window immediately. Also, employ reliable antimalware software that will keep you protected from potential threats.

Banish suspicious components from your PC by performing removal virus is an adware program that drops intrusive notifications whenever the user is browsing the Internet and causes frequent redirects

To ensure removal is successful, one must locate and remove all components related to the virus. There are two ways to achieve that. You can either eliminate the virus using antivirus software or locate the app and all its suspicious files added on your Windows or Mac computer manually.

Automatic security software will help you remove virus from the PC quite easily, but if you do not have the ability to use such tools due to lower computer capacities or other reasons, we recommend taking a look at the instructions we have prepared in the removal suggestion section below the article.

There you will find suggestions on how to uninstall from your operating system and web browser applications such as Google Chrome, Mozilla Firefox, Internet Explorer, Safari, and Microsoft Edge. It is very important to eliminate every component related to the adware, otherwise, the app might return.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Delete from Windows systems virus removal is no challenge when you have the proper guidance at hand. Below you will find a step-by-step guide explaining how to remove the hijacker from your Windows PC.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Get rid of from Mac OS X system

In case the adware has hit your Mac OS X device, don't leave it unmonitored. Remove it immediately, following the guidelines below.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove virus from Microsoft Edge

Adware elimination from Microsoft Edge will only be completed by resetting the browser to its original settings. You can do that quite simply. The whole process is provided in detail below:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Uninstall from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

If you want to get back to your regular setup on Google chrome, you should reset its settings to default. The procedure is defined here:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Delete from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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