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ClicoCrypter ransomware virus. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Ransomware
12

ClicoCrypter targets computer users in Poland and gives ridiculous data recovery instructions

Ransom note by ClicoCrypter

ClicoCrypter is a ransomware virus that is known under the name of CLICO Cryptor Ransomware[1] in Poland.[2] The virus is designed to attack Polish computer users and encrypt their files with RSA 2048 encryption. Due to the newly appended .enc file extension, documents, image, audio or video files are impossible to use or open.

Malware executable Ksiegowosc2017.pdf.exe mostly spreads via malicious spam emails. Once it is download on the PC, crypto-malware makes few changes to the system and deletes Shadow Volume Copies. Therefore, once ClicoCrypter virus encrypts the files, there might be impossible to recover them without backups or specific decryption key.

Of course, authors of the ClicoCrypter ransomware provides instructions how victims can obtain a software that can get back access to the files. The ransom note is delivered in READMYFIRST.info file that runs a lock screen message that states:

Clico Cryptor says: All your personal files are now encrypted

The further message is written in the Polish language. The content itself seems strange and do not remind a serious letter from cyber criminals. Victims are asked to recover their ADB / TVR subscription fee for the most recent year. Then they have to go to the table and shout “I am in control of animal.” Supposedly, it’s enough to do these tasks within 15 minutes in order to restore encrypted files.

We do not believe that these recovery instructions will help to decrypt files. Therefore, instead of doing ridiculous things, you should remove ClicoCrypter from the computer. You have to perform this procedure using reputable security software, such as Reimage.

As soon as ClicoCrypter removal is over, you can think about data recovery options. If you have backups, you are the lucky one because you have all necessary data. If not, you should try alternative methods presented at the end of the article. Hopefully, these tools will help to recover at least some of the files.

Tips for ransomware precautions

Ransomware is most likely to travel and infiltrate devices using these methods:[3]

  • malicious spam emails;
  • illegal downloads;
  • fake software installers or updates;
  • malvertising;
  • exploit kits.

In order to avoid unintentional installation of malicious software, you should:

  • never open suspicious spam emails and content included in them (attachments, links, buttons);
  • not open unknown links received in social networks;
  • not visit potentially dangerous websites;
  • never click on aggressive or suspicious ads even on legitimate websites;
  • keep your software updated;
    not download illegal content;
  • not use unauthorized or unknown file-sharing websites;
  • create backups!

Wipe out ClicoCrypter with the help of professional software

ClicoCrypter removal requires obtaining professional security software, for instance, Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus. In order to install malware elimination program, you may need to reboot the computer to Safe Mode with Networking. Once it’s done, you have to update anti-malware and run a full system scan.

The instructions below will show you how to remove ClicoCrypter using security software and suggests few ways how you can restore our files.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall ClicoCrypter ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual ClicoCrypter virus Removal Guide:

Remove ClicoCrypter using Safe Mode with Networking

You may need to disable the virus by following these steps in order to perform its automatic removal:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove ClicoCrypter

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete ClicoCrypter removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove ClicoCrypter using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of ClicoCrypter. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that ClicoCrypter removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove ClicoCrypter from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Currently, the only way to recover files is to use backups. Otherwise, you can only hope that alternative recovery methods will help to recover the most important files.

If your files are encrypted by ClicoCrypter, you can use several methods to restore them:

Try Data Recovery Pro

This professional software is designed to recover files that were accidentally deleted or corrupted. The application is frequently updated in order to help victims of ransomware.

Take advantage of Windows Previous Versions feature

This Windows feature allows traveling back in computer's time. As a result, you can access some files that were saved before the ClicoCrypter attack. However, this method works only if System Restore has been enabled on your PC.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ClicoCrypter Decrypto hasn't been released yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from ClicoCrypter and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References