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Remove (Easy Removal Guide) - Tutorial

removal by Lucia Danes - - | Type: Adware – an ad-supported application which sends annoying ads straightly to the user's desktop adware is adware[1] which can occur in the system because the user has missed some steps while downloading software from a free Internet source. Once installed, this unwanted program secretly modifies the infected web browser's home page and stars pushing irritative notifications. Moreover, adware can redirect you to potentially dangerous pages and such activity might relate in an installation of serious malware. If you want to reverse all changes that were done by this PUP[2] and get rid of the annoying adverts, you should eliminate this adware from your computer permanently.

Category Adware/ad-supported program
Sub-category PUP(potentially unwanted program)
Mostly affected OS Windows 
Infected browsers Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge
Purpose To gain income from intrusive advertisements
Prevention Stay away from secondary installers, track all your downloads in the Custom/Advanced section, avoid visiting questionable websites
Damage repairing You can take care of the damage by installing Reimage Reimage Cleaner Intego

Although virus affects mostly Windows users, that does not mean that developers will not create a version suitable also for the Mac OS X. Moreover, this adware can infect web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and once it does that, such signs might appear and inform you that your computer system and browsers are affected by an adware-type application:

  • Your browser's main page has been modified against your will;
  • You are facing dubious redirects to potentially dangerous and questionable pages;
  • Adware-related ads are occupying your computer screen every time you browse via the infected web browser;
  • Browsers are performing every task slower than before.

If you ever overcome such signs on your computer, you should get ready to remove virus. This can be done by using reliable anti-malware tools or by performing the elimination manually. Moreover, you can take care of the damage done by the ad-supported program by using computer security and fixing software such as Reimage Reimage Cleaner Intego.

Another reason to perform the removal is its ability to collect non-personal details which are based on your browsing habits. Such information includes various pages visited, pictures viewed, bookmarks saved, IP addresses, etc. This type of data is collected to produce beneficial advertisements which relate to the users' needs that were discovered while tracking browsing data. PUP - an ad-supported program which uses "bundling" to get into a user's computer.

Avoid adware infections

According to researches made by IT experts from[3], adware is commonly spread through many sources. First, there is a deceptive marketing technique named “bundling”.That means that various unwanted components get secretly installed into the user's computer system when downloading free programs from the Internet. You can track such incoming downloads in the Custom or Advanced installation section.

Furthermore, ad-supported applications can distribute through rogue websites. There is a big number of pages on the Internet which are promoted by third-parties and because of that they often lack recommended protection. If you are very likely to visit such pages, you increase the risk of getting affected with adware and other potentially unwanted programs. So, if you ever encounter a dubious-looking site, better eliminate it for your own safety.

Get rid of adware

To remove virus, you will need to take some actions of your own or lean on anti-malware tools. If you have decided to deal with the potentially unwanted program on your own, you will need to eliminate all adware-added web browser extensions and plug-ins from browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and so on. You can find more detailed instructions below this article.

Perform the removal by using anti-malware programs if you are expecting the process to be faster and more effective. These security programs will ensure you that the entire elimination will be completed just in a few minutes and the ad-supported program will be removed safely. However, after the anti-malware does the job, do not forget to refresh web browsers that were infected with adware.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Uninstall from Windows systems

Get rid of adware from your Windows operating system by using these provided guidelines:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete from Internet Explorer (IE)

You can clean your Internet Explorer web browser by performing these steps:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of from Microsoft Edge

Clean Microsoft Edge by eliminating all adware-added browser extensions, plug-ins, and add-ons:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Eliminate from Mozilla Firefox (FF)

Refresh Mozilla Firefox to get rid of all unwanted components:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

Google Chrome is the most commonly used browser worldwide so there is a big chance that adware will target this browser. Use these instructions if there is a need to eliminate some PUP-related components:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

If such thing happened that Safari got infected with adware, you can remove this PUP by performing these steps:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Lucia Danes
Lucia Danes - Virus researcher

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