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Remove Crossout (Removal Instructions) - May 2018 update

removal by Linas Kiguolis - - | Type: Adware

Crossout is a questionable website users get redirected to by adware

Crossout virus

Questions about Crossout is website users can register in to play the online game called Crossout. Unfortunately, users might be exposed to this website without them trying to reach out for it – they might be redirected from other questionable domain or by adware lurking inside the computer. If the latter is the culprit, users will also encounter non-stop advertisements injected directly into Google Chrome, Internet Explorer, Mozilla Firefox or Safari browsers, which significantly diminish browsing experience. Additionally, potentially unwanted programs typically collect a significant amount of information about users' browsing habits. Due to these questionable activities users tend to call this PUP Crossout – MMO action game virus.

Name Crossout
Type Adware
Official website
Browsers affected Google Chrome, Internet Explorer, Mozilla Firefox, Safari, Opera, etc.
Symptoms Intrusive ads, redirects to suspicious domains, slow browser, etc.
Distribution Software bundling
Elimination You can install Reimage Reimage Cleaner Intego and run full system scan; otherwise, use a guide below this article

Payers also reported the the game – Crossout – does not go well with anti-virus programs. It was noted that as soon as the installation is complete, security software detects it as a virus. This is due to “no hack function” implemented in the game which can be disabled. Others reported that disabling anti-malware software helps – we would not recommend this, as it puts the PC at risk.

Adware is relatively harmless application and is designed to deliver affiliated content to users to increase sponsors’ sales or/and website traffic. Despite that, some security experts describe adware as “legal malware”[1] as it might expose users to various computer infections. Therefore, we recommend removal.

Ad-supported software typically enters users’ machines via software bundling as an additional component. This deceptive marketing technique is used by many freeware and PUP developers, meaning, that users unwillingly install apps like Crossout. As soon as it enters the machine, it starts to deliver ads – pop-ups, deals, banners, coupons, offers, in-text links and similar. You might see the following in the status bar of your browser:

  • Waiting for;
  • Looking up;
  • Connected to;
  • Transferring data from, etc.

Some of the advertisements might lead to legitimate websites, like Amazon or eBay. However, the most significant danger is that some of the ads and redirects may be malicious and connect users to malware-infected,[2] phishing, bogus software, fake updates, pornographic or other websites of offensive content. MMO virus ads might lead you to virus infections, such as ransomware, spyware, trojan horse and similar. These malicious programs can steal your personal information and sell it to third-parties or use it for corrupt activities, such as identity theft or money stealing.

Crossout is a questionable domain that urges users to register and play an online game

Additionally, potentially unwanted programs collect a decent amount of non-personally identifiable information, including IP address, links clicked, search queries, websites visited, the lengths of visits, software and hardware information and similar. This data is collected to create a virtual ID for each of the users and, after performing calculations, generate targeted advertisements, controlling users’ browsing habits as a result.

Besides, if users get tempted to register and play the game, they will be prompted to enter their email address, which is considered to be personally identifiable information. Security experts[3] recommend not to share such data with untrustworthy sources. Additionally, other data that is collected by game virus includes:

2.1. Data you provide us:

2.1.1. when you create a game account – nickname and email.

2.1.2. when you contact our support team, send your messages in chat, post your comments on the forum – data that you send at your discretion and/or with your consent;

2.1.3. when you enable the two-factor authorization – your mobile phone number;

2.1.4. when you provide us with data to send you a prize or a gift – the data that is required for delivery and/or use of the prize/gift;

2.1.5. if you participate in our surveys – the data required for participation in the survey.


Thus, if you value your privacy and don’t want to infect your computer with malware, you should remove Crossout virus immediately. As it is hard to tell which adware is causing these redirects, we highly recommend using security software, such as Reimage Reimage Cleaner Intego. Alternatively, you can get rid of the PUP by following our manual guide below.

Prevent adware from entering your computer

Unwanted programs are called so for a reason, namely because they infiltrate users’ machines without their consent. Free software creators often disguise adware and other PUPs within desired application’s installer. Thus, it is hard for users to spot.

And, because users tend to be quite careless when it comes to internet safety, they rush installation steps, click “Next” without checking the content well, and unintentionally install undesired apps. Thus, to prevent adware from entering your machine, please follow these guidelines:

  • Before installing an application, check reviews online. It can often tell if the app is useful;
  • Do not rush the installation – always read through instructions carefully;
  • Check out EULA and Privacy Policy – a lot of relevant information is hidden there;
  • When prompted, always select Advanced/Custom installation mode instead of Recommended/Quick one;
  • Remove all the check marks by add-ons, toolbars and other optional installs.

Crossout MMO virus removal steps removal is vital for normal computer operation and personal safety. Fortunately, it is not that hard to exterminate this unwanted program. However, you should never wait too long, as PUPs multiply fast and turn your browser into a total mess or infect it with malware.

You can use our instructions below to remove Crossout virus. However, beware that this procedure should be executed with caution. Otherwise, the unwanted application will return and continue its suspicious activities.

For those who want to get rid of ads fast, we recommend downloading robust security software. This process will only take few minutes of your time and eliminate adware for good.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Crossout, follow these steps:

Eliminate Crossout from Windows systems

To eliminate Crossout ads from Windows, follow these instructions:

To remove Crossout from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Crossout (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of Crossout from Mac OS X system

These steps will help you to eliminate the PUP from Mac:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Crossout or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove Crossout from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Crossout and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Crossout removal.Reset Internet Explorer

Erase Crossout from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Crossout-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall Crossout from Mozilla Firefox (FF)

Reset your Firefox browser to default:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Crossout and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Crossout did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Crossout removal.Reset Firefox 2

Delete Crossout from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Crossout by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Crossout-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Crossout removal.Reset Chrome 2

Eliminate Crossout from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Crossout and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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