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Remove Crossout (Removal Instructions) - May 2018 update

removal by Linas Kiguolis - - | Type: Adware

Crossout is a questionable website users get redirected to by adware

Crossout virus

Questions about Crossout is website users can register in to play the online game called Crossout. Unfortunately, users might be exposed to this website without them trying to reach out for it – they might be redirected from other questionable domain or by adware lurking inside the computer. If the latter is the culprit, users will also encounter non-stop advertisements injected directly into Google Chrome, Internet Explorer, Mozilla Firefox or Safari browsers, which significantly diminish browsing experience. Additionally, potentially unwanted programs typically collect a significant amount of information about users' browsing habits. Due to these questionable activities users tend to call this PUP Crossout – MMO action game virus.

Name Crossout
Type Adware
Official website
Browsers affected Google Chrome, Internet Explorer, Mozilla Firefox, Safari, Opera, etc.
Symptoms Intrusive ads, redirects to suspicious domains, slow browser, etc.
Distribution Software bundling
Elimination You can install Reimage Reimage Cleaner Intego and run full system scan; otherwise, use a guide below this article

Payers also reported the the game – Crossout – does not go well with anti-virus programs. It was noted that as soon as the installation is complete, security software detects it as a virus. This is due to “no hack function” implemented in the game which can be disabled. Others reported that disabling anti-malware software helps – we would not recommend this, as it puts the PC at risk.

Adware is relatively harmless application and is designed to deliver affiliated content to users to increase sponsors’ sales or/and website traffic. Despite that, some security experts describe adware as “legal malware”[1] as it might expose users to various computer infections. Therefore, we recommend removal.

Ad-supported software typically enters users’ machines via software bundling as an additional component. This deceptive marketing technique is used by many freeware and PUP developers, meaning, that users unwillingly install apps like Crossout. As soon as it enters the machine, it starts to deliver ads – pop-ups, deals, banners, coupons, offers, in-text links and similar. You might see the following in the status bar of your browser:

  • Waiting for;
  • Looking up;
  • Connected to;
  • Transferring data from, etc.

Some of the advertisements might lead to legitimate websites, like Amazon or eBay. However, the most significant danger is that some of the ads and redirects may be malicious and connect users to malware-infected,[2] phishing, bogus software, fake updates, pornographic or other websites of offensive content. MMO virus ads might lead you to virus infections, such as ransomware, spyware, trojan horse and similar. These malicious programs can steal your personal information and sell it to third-parties or use it for corrupt activities, such as identity theft or money stealing.

Crossout adware is a questionable domain that urges users to register and play an online game

Additionally, potentially unwanted programs collect a decent amount of non-personally identifiable information, including IP address, links clicked, search queries, websites visited, the lengths of visits, software and hardware information and similar. This data is collected to create a virtual ID for each of the users and, after performing calculations, generate targeted advertisements, controlling users’ browsing habits as a result.

Besides, if users get tempted to register and play the game, they will be prompted to enter their email address, which is considered to be personally identifiable information. Security experts[3] recommend not to share such data with untrustworthy sources. Additionally, other data that is collected by game virus includes:

2.1. Data you provide us:

2.1.1. when you create a game account – nickname and email.

2.1.2. when you contact our support team, send your messages in chat, post your comments on the forum – data that you send at your discretion and/or with your consent;

2.1.3. when you enable the two-factor authorization – your mobile phone number;

2.1.4. when you provide us with data to send you a prize or a gift – the data that is required for delivery and/or use of the prize/gift;

2.1.5. if you participate in our surveys – the data required for participation in the survey.


Thus, if you value your privacy and don’t want to infect your computer with malware, you should remove Crossout virus immediately. As it is hard to tell which adware is causing these redirects, we highly recommend using security software, such as Reimage Reimage Cleaner Intego. Alternatively, you can get rid of the PUP by following our manual guide below.

Prevent adware from entering your computer

Unwanted programs are called so for a reason, namely because they infiltrate users’ machines without their consent. Free software creators often disguise adware and other PUPs within desired application’s installer. Thus, it is hard for users to spot.

And, because users tend to be quite careless when it comes to internet safety, they rush installation steps, click “Next” without checking the content well, and unintentionally install undesired apps. Thus, to prevent adware from entering your machine, please follow these guidelines:

  • Before installing an application, check reviews online. It can often tell if the app is useful;
  • Do not rush the installation – always read through instructions carefully;
  • Check out EULA and Privacy Policy – a lot of relevant information is hidden there;
  • When prompted, always select Advanced/Custom installation mode instead of Recommended/Quick one;
  • Remove all the check marks by add-ons, toolbars and other optional installs.

Crossout MMO virus removal steps removal is vital for normal computer operation and personal safety. Fortunately, it is not that hard to exterminate this unwanted program. However, you should never wait too long, as PUPs multiply fast and turn your browser into a total mess or infect it with malware.

You can use our instructions below to remove Crossout virus. However, beware that this procedure should be executed with caution. Otherwise, the unwanted application will return and continue its suspicious activities.

For those who want to get rid of ads fast, we recommend downloading robust security software. This process will only take few minutes of your time and eliminate adware for good.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Crossout, follow these steps:

Eliminate Crossout from Windows systems

To eliminate Crossout ads from Windows, follow these instructions:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Crossout and related programs
    Here, look for Crossout or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Get rid of Crossout from Mac OS X system

These steps will help you to eliminate the PUP from Mac:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Crossout or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove Crossout from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Crossout and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Crossout removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase Crossout from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Crossout should be removed from your Microsoft Edge browser.

Uninstall Crossout from Mozilla Firefox (FF)

Reset your Firefox browser to default:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Crossout and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Crossout removal. Click on 'Reset Firefox' button for a couple of times

Delete Crossout from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Crossout and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Crossout removal. Click on 'Reset' button to complete your removal

Eliminate Crossout from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Crossout or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Crossout removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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