Severity scale:  
  (93/100)

CryCipher ransomware. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware

CryCipher ransomware is the product from crypto-extortionists that uses the AES encryption method for file-locking 

CryCipher ransomware
CryCipher ransomware is the cyber threat that focuses on file-locking so there is a reason for the ransom demand.

CryCipher ransomware is the cryptovirus that adds .locked to encrypted files and encourages people to contact developers via email@protonmail.com or pay.ransom@protonmail.com for alleged decryption tool. Unfortunately, there is little to no possibility that cybercriminals help with encrypted data after the payment. When this virus is done with file locking it ads Readme_now.txt on every folder. However, this message only suggests people contact developers via their email. This is not recommended, and you should remove the virus instead. Alternate name for this virus can be PayPalGenerator2019 because of the executable file this virus spreads on the system with. PayPal-Generator-2019.exe, SEO.exe, powershell.pdb, something.exe, Cipher.psm1 and cry.ps1 are files that can be associated with this malicious cryptovirus and its activities on the PC. 

Name CryCipher ransomware
Type Cryptovirus
Alternative name PayPalGenerator2019
Associated files PayPal-Generator-2019.exe, SEO.exe, powershell.pdb, something.exe, Cipher.psm1, and cry.ps1
File extension .locked
Encryption method AES[1]
Ransom note Readme_now.txt
Contact emails pay.ransom@protonmail.com, email@protonmail.com
Virus damage removal Use Reimage for virus damage elimination after CryCipher ransomware removal using anti-malware tools

CryCipher ransomware virus adds various functions on the device to make sure that it is difficult to obliterate the threat. Executable files and other types of data launch functions or disables programs on your device. Unfortunately, you cannot discover those files yourself, so manual removal is not an option. Additionally, those files are not located in common folders. In most cases, malicious files can be found in system or user folders.

Fortunately, files associated with PayPalGenerator2019 ransomware can be found by anti-malware tools and programs like Reimage. Various antivirus programs can indicate all those malicious files, ransomware payload, programs or files added by the virus and delete them entirely.

For this meticulous process, you need to employ professional tools and make sure to choose reputable sources for your software so that CryCipher ransomware removal can give the most positive results in one try. However, we recommend double-checking to make sure everything is deleted.

SInce CryCipher ransomware encrypted your files, the biggest concern is data recovery but do not rush. If you restore data on the infected device, ransomware encrypts your data yet again and permanently damages your files. Following the ransom note is also not a good solution.[2]

You should ignore virus developers even though the PayPalGenerator2019 ransomware displays the brief message. Getting your attention and money is the main purpose of criminals who show the following messages:

Your personal files have been encrypted, send an email to email@protonmail.com to restore them. Your ID:

Your personal files have been encrypted, send an email to pay.ransom@protonmail.com to recover them. Your ID:  

Remove CryCipher ransomware using your antivirus program or employing a new anti-malware tool and proceed with a thorough system scan on your computer. During this process, your device gets a check for malware, possible intruders, corrupted files or useless applications.

After that, you need to follow the steps suggested by the program itself and pay attention to the PayPal Generator2019 ransomware removal process. It shouldn't take much time and when you sure that your machine is virus-free you can follow with data recovery method of your choice.

The best tip is to avoid suspicious content and pay more attention to details

Since the primary technique used to distribute ransomware payload is spam email campaigns, you need to pay more attention to notifications you get when you are not expecting to get an email from a known source. Phishing campaigns[3] have evolved and emails these days come straight to your regular email box instead of spam.

Researchers[4] note that you should delete emails from unknown senders or the ones with suspicious attachments. If you got an email from the company or service that you are not using pay more attention to the attachment. Companies are not sending financial content to random people.

Once you download an infected document and open it on the system, the malicious script gets launched and infiltrates the system with malware or directly installs ransomware on the PC. This process is triggered when you enable macro content on the document as the pop-up window suggests or after the ZIP file extraction.

Proceed with a full system scan to remove CryCipher ransomware completely

For best CryCipher ransomware removal results, you should get a professional and trustworthy anti-malware program and run a thorough system scan. Ransomware is one of the most dangerous cyber threats that can alter parts on the system and keep the victim from terminating the virus.

For that reason, you should enter the Safe Mode with Networking before attempting to eliminate CryCipher ransomware virus. It is not a difficult step, and we have a guide below the article that explains how to reboot your device in Safe Mode. 

Then you can remove CryCipher ransomware using anti-malware of your choice. You need to follow the steps shown by the tool itself and this way delete all possible threats. After that, we recommend double-checking for virus damage with Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove CryCipher virus, follow these steps:

Remove CryCipher using Safe Mode with Networking

Try rebooting the device in Safe Mode with Networking before running a full system scan. This step should help to delete CryCipher ransomware

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CryCipher

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CryCipher removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CryCipher using System Restore

System Restore is yet another feature of the Windows operating system that allows users to recover the system in a previous state

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryCipher. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that CryCipher removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove CryCipher from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by CryCipher, you can use several methods to restore them:

Data Recovery Pro is the alternative software for file restoring purposes

You can use Data Recovery Pro if you have no options like file backups

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by CryCipher ransomware;
  • Restore them.

Using Windows Previous Versions feature may give you the opportunity of data recovery after CryCipher ransomware attack

However, this method only works if System Restore was enabled before

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try ShadowExplorer for encrypted files

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool is not available for CryCipher ransomware

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryCipher and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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