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Remove CrypVault virus (Removal Guide) - updated Apr 2017

removal by Julie Splinters - - | Type: Ransomware

What do the experts know about CrypVault?

The Crypvault virus is a seriously cyber infection that dates back to 2015. Like most ransomware [1], it uses data encryption as a money-extortion technique. Similarly to previously-released ransomware threats, this virus is capable of encrypting predetermined files and then adds the *.VAULT or simply .vault file extensions to each of them. We should point out that since this virus has been around for a while now, there are several spin-off versions of it circling the web. Naturally, with each version, we can expect hackers to use different extensions to indicate the encrypted files. In fact, in 2016, there were reports of .xort and .trun extensions being used [2], not to mention others that we may not know about yet. It is natural that the added file extensions is not the only difference that separates the virus versions. The ransom amount may also vary. For recovering the connection to their personal files, the victims may be asked to pay a ransom fluctuating from around $500 to $1000 and more. The sum depends on the variant of CryptVault that the system is infected with as well as the volume and importance of the infected files. We don’t recommend paying the ransom because there is no guarantee that this payment will help you to recover your data. In fact, that’s how hackers accumulate the money for their future crimes, so it can be said that making a payment is the same as supporting these bad guys. A more decent and a much safer thing to do is to remove CryptVault from the computer and try to recover the files in some other way that does not involve collaborating with the extortionists. Remember that before the recovery, you should make certain your computer is absolutely clean from any ransomware.

Image of the CrypVault virusThe image above displays the main characteristics of a computer infected with CrypVault virus.

As CrypVault evolved, the experts kept finding new things that added new aspects to the overall image of this parasite and made it more clear what makes this ransomware so dangerous. It seems that this program relies on Javascript files or installer binaries to sneak its malicious code into the targeted systems. As if that’s not enough, the same technique can also be used to download other malicious programs to the system, which can easily steal personal victim’s files, such as passwords and similar. To appear more reliable the virus may also masquerade as legitimate antivirus and pretends that the encrypted files have been quarantined [3]. Please, do NOT fall for CrypVault’s tricks because it may leave you stuck with encrypted files and considerably emptier wallet. It’s a dangerous parasite that should be removed from the system ASAP. While it hasn’t been noticed that this ransomware is spreading in USA or Europe (only Russian-speaking ransom notes are spreading around), you should still try to be very careful and download Reimage Reimage Cleaner Intego or other reputable anti-spyware that could help you to stay safe. And if your device has already been hit by this virus, do not hesitate to consult our experts about CrypVault removal. You can start by reading the virus elimination suggestions at the end of the article.

How does this ransomware infection work?

According to PC security experts, CrypVault mostly spreads using infected email attachments that look like they are important documents from reputable senders. However, before clicking such emails, you should always look at type or grammar mistakes and make sure that they are free of them. In addition, stay away from illegal websites and pop-up ads that may show up on your PC’s desktop out of nowhere. As soon as this infected email attachment (JavaScript file) enters the computer, it settles down by downloading these four files: ransomware virus, SDelete (Microsoft Sysinternals tool) [4], GNU Private Guard (encryption tool) and its library file. As we have also mentioned, this ransomware can also try to install a hacking tool known as Browser Password Dump by SecurityXploded. Once launched, it hijacks all web browsers and starts tracking the victim in this way. Of course, it is used for the only thing – collecting personally identifiable information. Please, do NOT wait for it to do that! If you have just been informed that CrypVault blocked your files and now you have to pay a fine, remove the virus from your PC without second-thinking it.

In other virus versions, the hackers alter the infiltration method, and now the victims first download the password-protected 7zip file which contains the malicious script. The script is extracted using the hardcoded password and automatically deploys two files 7zip.exe and gpg.exe on the computer. After the batch file is executed, the gpg.exe can start the encryption process [5].

What should you know about CrypVault removal?

If you have just discovered CrypVault virus on your computer, you must take immediate action to remove it and protect the rest of your system from additional damage. Do not hurry to restore your files! Make sure the computer is properly scanned with a reputable antivirus software, and CrypVault removal is executed thoroughly. Otherwise, the remaining virus files may trigger a secondary encryption and damage the healthy files in a backup. If you do not have a copy of your files, you may try recovering some of your data using the guidelines below the article.

After you successfully remove CrypVault from your computer, we highly recommend thinking about the prevention of such infections. For that you can use Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner, Malwarebytes or similar antivirus solutions. Besides, don’t forget to think about the immunity of your files and backup. For that you can use USB external hard drives, CDs, DVDs, or simply rely on online backups, such as Google Drive, Dropbox, Flickr and other solutions.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove CrypVault virus, follow these steps:

Remove CrypVault using Safe Mode with Networking

What can guarantee CrypVault is eliminated from the computer smoothly? Proper preparation. The virus sure can make your antivirus crash, but you can prevent that by launching your computer in Safe Mode. Check out how its done below:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CrypVault

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CrypVault removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CrypVault using System Restore

CrypVault may try blocking your antivirus from properly scanning the system, but you can bypass this obstacle by following the guidelines presented below:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CrypVault. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that CrypVault removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove CrypVault from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by CrypVault, you can use several methods to restore them:

Can Data Recovery Pro help the data encrypted by CrypVault?

CrypVault can sure be used to recover files after CrypVault infiltration, but you should not expect miracles from this tool. It is not a decrypter! Nevertheless it is really worth giving this recovery method a try.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by CrypVault ransomware;
  • Restore them.

Can you use Windows Previous Versions feature as an alternative data retrieval technique?

Undoubtedly, Windows Previous Versions feature can be used for data recovery, given the proper conditions. More particularly, if the System Recovery function has been enabled before the virus infiltration. If the feature was not on during the virus attack, this method will probably give no results. In other case, you should definitely try the recovery like explained here:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

What role does ShadowExplorer play in data recovery?

If the virus does not destroy Volume Shadow Copies of the encrypted files, ShadowExplorer may be especially useful in recovering them to their previous state. You should definitely give this method a try following the instructions below:

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CrypVault and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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