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CyberSCCP ransomware. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Ransomware

CyberSCCP is a virus that demands payment after locking your files

CyberSCCP ransomware
CyberSCCP is a ransomware that encrypts your files and displays information about the recovery process

CyberSCCP is a virus that makes your files useless. This one belongs to a crypto-virus family and the main goal for these viruses is money extortion. The biggest issue here is data encryption that makes victims' files useless and people lose their files if they have no backups. Ransomware viruses use sophisticated algorithms for data encryption in order to prevent victims from decrypting their files themselves. This virus appends “.CyberSCCP” file extension and immediately drops the  “READ_IT.txt” file with the ransom note that contains various information about the attack. Virus developers inform their victims about the ransom amount in specific crytpocurrency[1] and other details regarding the payment and decryption. However, often this alleged decryption tool is not even existing.

Name CyberSCCP
Type Ransomware
Ransom note READ_IT.txt
Extension .CyberSCCP
Contact email CyberSCCP@protonmail.com
Ransom amount 0.03 BTC
Decryption Not available 
Danger level High. Can lead to permanent data or money loss
Distribution Malicious spam email attachments
Elimination Best tool for ransomware removal is Reimage

Often ransomware viruses offer to decrypt test files for people to ensure that they are capable of this. But this might be fake and encrypted files can be only restored from a backup. However, Dieviren.de[2] specialists note that you need to focus on CyberSCCP removal first and only then worry about file recovery.

Cybercriminals demand a ransom in 0.03 Bitcoin to be sent to their stated wallet. After that, victims are asked to contact them as soon as possible via CyberSCCP@protonmail.com email. We advise you to not contact them in any way because these people are dangerous and communication cannot lead to positive results. Often these people just ignore their victims and disappear after the payment is done.

The most important thing you should have in mind is how to remove CyberSCCP ransomware because it is important to do it quickly and correctly. The malicious program makes various changes to the system, so the affected computer becomes sluggish and insecure. Thus, in order to use your device normally again and try to recover your files, you need to terminate the virus. The best way to do this is anti-malware tools like Reimage because only professional tools can remove all the pieces related to this ransomware. 

Malware comes to computer without your consent or knowledge so it can contain additional programs or tools or even other viruses/infections. You cannot find and get rid of them if you have no idea what and where you need to be looking. For this reason, you should not try to remove CyberSCCP manually, because it takes time and often gives no real results.

Threats behind insecure spam emails: opening suspicious attachment might lead to a cyber attack

Most common ways for the ransomware to spread are spam emails and their malicious attachments. These letters can look legitimate and use addresses with known company names, but these imposters have more harmful things. Safe-looking email attachments like Word or Exel files can contain macro viruses[3]

Also, there is a possibility that ransomware spreads via trojan viruses and other malicious programs which can access your system unknowingly. This is a big issue because you are not aware of the virus activity until the damage is already done and you are informed about file encryption.

You can avoid these infections by creating secure passwords and always paying attention to what you are clicking on. Advertisements can be virus-filled and infect your system with multiple programs at the time. Delete your spam email box content often and do not open any dubious letters. 

CyberSCCP ransomware elimination is a priority 

To remove CyberSCCP ransomware you need to use anti-malware tools that you trust. We can recommend Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes but feel free to use any of your choices. It is only important that you use certified tools because installing anything from questionable sites can do more damage that ransomware already did. 

CyberSCCP removal is fairly easy if you follow the guide below. We recommend you to do every step with caution and be aware that this is time-consuming but worth it. You should do everything this guide advises you to and then double-check if the system is secure with your anti-virus or anti-spyware tools. This will ensure that you can securely plugin and external backup and recover your lost files.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove CyberSCCP virus, follow these steps:

Remove CyberSCCP using Safe Mode with Networking

First thing you can do when dealing with ransomware is rebooting your PC in Safe Mode with networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CyberSCCP

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CyberSCCP removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CyberSCCP using System Restore

You could also use System Restore feature

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CyberSCCP. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that CyberSCCP removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove CyberSCCP from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by CyberSCCP, you can use several methods to restore them:

Data Recovery Pro is a tool specifically designed for file restoration

You can use this program if you accidentally deleted your important files or ransomware encrypted them

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by CyberSCCP ransomware;
  • Restore them.

Windows Previous Version feature can recover your individual files

You can recover files using Windows Previous Version feature if System Restore was enabled before the initial attack

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Shadow Explorer is another tool for file recovery

You can use Shadow Explorer and recover your data after encryption if ransomware did not delete Shadow Volume Copies

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool is not available yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CyberSCCP and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References