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DCRTR ransomware. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware

DCRTR – ransomware that can make important files inaccessible

Ransom note by DCRTR ransomware

DCRTR is a file-encrypting virus that uses a strong encryption algorithm and appends .dcrtr file extension. When all targeted files are encrypted, malware downloads a ransom note called ReadMe_Decryptor.txt where criminals tell to contact them via decryptor@cock.li email address.

DCRTR virus typically spreads as an obfuscated email attachment.[1] Once a victim opens it, malicious payload is dropped to the system. Malware immediately alters Windows registry, downloads malicious files and might affect legit system processes.

As soon as it makes a presence on the affected machine, DCRTR ransomware runs data encryption procedure. Crypto-malware targets the most popular types of files, such as Microsoft Office documents, images, audio, video files, databases or archives.

Malware uses a combination of AES, SHA and RSA ciphers to make files on the device inaccessible. The significant feature of the DCRTR is appended file extension. Typically, it adds [decryptor@cock.li].dcrtr suffix to targeted data.

Following the successful encryption, malware provides a ransom-demanding message to the victims. In the txt file, authors of DCRTR malware asks to send an email to decryptor@cock.li. Victims are urged to do it immediately because the size of the ransom depends on the writing speed.

Crooks also offer to add 5 files for free decryption in order to prove they actually have DCRTR decryptor. According to the ransom note, victims should receive a response with the amount of Bitcoins they have to pay in order to use criminal’s decryptor. However, if they do not receive a letter in 24 hours, they should send an email again to masterdecrypt@openmailbox.org.

However, paying the ransom is not recommended[2] because crooks might disappear once they receive your transaction. What is worse, they might ask you to pay more money by threatening that your files will be leaked or deleted. You should not get tricked by these threats and remove DCRTR from the device.

Unfortunately, DCRTR removal won’t recover your files. However, virus elimination is needed to clean and fix your computer in order to use it safely again. For that, we highly recommend using Reimage. Once your device is virus-free, you can use data backups or try alternative recovery methods.

Methods used for spreading file-encrypting virus

The virus might be attached to any spam email that appears in your inbox. Malicious spam emails are the primary ransomware distribution methods. Thus, be careful when opening emails from unknown senders and do not rush opening attached files even though they look safe and legit.

Furthermore, ransomware executable might hide under ads on various websites, presented as a software update or any illegal software that you can download from file-sharing websites. Keep in mind that security programs do not always protect from malware if you download malicious files yourself.

Security experts from LesVirus.fr[3] also remind to create copies of the most important files and save them in the external storage devices. They will be very helpful if ransomware hits your PC.

Get rid of DCRTR virus

DCRTR removal is too complicated to perform manually. Therefore, you should not try to locate and delete any malware-related files. This may lead to irreparable damage to the system. For this reason, you should choose reliable software that will take care of your PC.

We recommend using Reimage or Malwarebytes Anti Malware to remove DCRTR from the device. These programs are strong enough to clean your PC from malicious components. However, you should also reboot the system to Safe Mode with Networking to disable the virus first. In this way, crypto-virus won’t be able to disturb its elimination.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall DCRTR ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual DCRTR virus Removal Guide:

Remove DCRTR using Safe Mode with Networking

Rebooting System to Safe Mode with Networking ensures that automatic ransomware elimination is smooth:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove DCRTR

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete DCRTR removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove DCRTR using System Restore

System Restore methods might also be helpful to disable the virus:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of DCRTR. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that DCRTR removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove DCRTR from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by DCRTR, you can use several methods to restore them:

Try to recover files with Data Recovery Pro

Data Recovery Pro is NOT a ransomware decryptor. However, this tool might help to recover some of the damaged files.

Access the most important files using Windows Previous Versions feature

This method is helpful to recover important individual files by following the steps below. However, this method requires being enabled System Restore before DCRTR attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try ShadowExplorer for data recovery if possible

ShadowExplorer recovers files from Shadow Volume Copies. So, if ransomware did not delete them, follow these steps to recover your files:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

DCRTR decryptor is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from DCRTR and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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