FedEx tracking email virus. How to remove? (Uninstall guide)

FedEx tracking email virus is a scam campaign that distributes malicious trojan

FedEx tracking email virus is a phishing email campaign that distributes Hancitor trojan

FedEx tracking email virus is a phishing email strain that has recently appeared on the internet. The spoofed email is targeting a wide variety of users and prompts them to open contaminated MS office documents which consequently execute the malicious code of what is known as Hancitor trojan.^[1] The malware is capable of recording keystrokes, harvesting personal information and installing additional viruses. FedEx (just as UPS and DHL^[2]), being one of the biggest delivery services in the world, is often targeted by multiple scammers to make fraudulent emails look legitimate. However, users should be aware of FedEx tracking email hoax and not fall into a cleverly executed trap arranged by cybercriminals.

Users typically receive FedEx tracking email scam message which claims that the important information about the alleged package delivery is enclosed in the attached document. Because the email is sent to random users, it will reach those who are not expecting anything from FedEx, instantaneously raising suspicions. 

However, because FedEx s such a widely used service over the world, among targeted victims there will always be those who are expecting the parcel, reducing the chance of FedEx tracking email virus recognition. 

Typically, users are asked to open an attachment which is a malicious document, .pdf, .html, .txt or other files. Cybercriminals are often employing social engineering tricks to make sure users open the attachment – they create a sense of urgency by using scare tactics. For example, “print this document, or your parcel will be returned to the sender.”

As soon as users open the document, the malicious macros ensure Hancitor is downloaded and installed into the machine. Unfortunately, victims might not even notice anything out of the ordinary, as no system changes are visible on the screen. After the infiltration, the only way to remove FedEx tracking email virus is to use anti-virus software, such as Reimage or Malwarebytes MalwarebytesCombo Cleaner.

FedEx tracking email virus performs a series of changes on the system which allows hackers to:

• Start or stop processes
• Schedule tasks
• Install additional applications
• Take screenshots
• Collect personal data and send it to a remote server, etc.

Additionally, FedEx tracking email virus serves as a botnet, resulting in the malware spreading fast and infecting more machines over time. Trojans are also often used as backdoors^[3] for ransomware, so file loss is also likely.

To conclude, if you clicked on a malicious attachment, you are infected with a dangerous trojan, and you should take care of FedEx tracking email virus removal immediately.

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Never underestimate cybercriminals – they are capable of constructing a high quality phishing email

There is no surprise that spam emails are one of the most successful malware distribution methods out there. Sure, hackers also use such means as exploit kits, hacked websites, misconfigured RDP, and similar, but phishing emails were always their favorite, as automated botnets do the job quickly and efficiently. This ensures the stable infection rate all over the world.

Therefore, users should treat every email with suspicion, even if it looks legitimate. Watch out for these phishing email signs:

• The “From” address usually resembles the original company's one, although sometimes it can be completely random. Closely pay attention to this crucial element, you can almost always see the deception there;
• The subject field typically presents allegedly important information, such as “Delivery attempt,” “Shipping information,” “FedEx shipping,” “Your Invoice,” and similar;
• Phishers refer to victims as “Dear User,” “Dear Customer,” and similar. Large corporations known your name if you are using their service, and they will use it;
• The content of the email usually reports about some sort of problem, for example, wrong delivery address, insufficient information, account registration, etc. Immediately after that users are prompted to do something or face a consequence;
• After crooks present the problem, they ask users to click on hyperlinks embedded in the email or download the attachment. Put your cursor on top of the hyperlink and you will see the real URL it will bring you to. Before opening any attachments, scan them using security software;
• And finally, watch out for grammar and spelling mistakes.

Get rid of FedEx tracking email virus using security software

Trojans are not that easy to detect, as they barely emit any symptoms. Nevertheless, FedEx tracking email virus removal can be achieved with the help of security software. Experts suggest using Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes, although any other reputable tool will do.

Trojans are nasty infections, and sometimes might be hard to get rid of. Therefore, to remove FedEx tracking email virus fully, users should enter Safe Mode with Networking, as explained below. This way, only the necessary elements will be loaded, and trojan's functionality will be temporarily disabled.

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