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Remove Fehler # AP7MQ79 (Free Guide) - Removal Instructions

removal by Olivia Morelli - - | Type: Adware

Fehler # AP7MQ79 is a scam that targets victims in Germany with fake MacOS error messages

Fehler # AP7MQ79

Fehler # AP7MQ79 is the technical support scam campaign which delivers notifications encouraging to call a support number that leads to cybercriminals. The alert mostly appears on Apple devices and targets Germany with these fake security errors, but Windows users also should be aware that the phone number provided on the error message is not a legitimate support team number and calling may lead to more severe damage. The malicious message is designed to redirect users' browser and scaring them into contacting people who focus on getting valuable information from victims or tricking them into paying for the alleged technical help. There is nothing wrong with your device, and you need to focus on exiting the website as soon as possible.

Name Fehler # AP7MQ79
Also known as ERROR # AP7MQ79
Type Scam
Purpose To trick people into calling fake support number or purchasing fake software
Symptoms Displays pop-up alerts about issues with the device, provides phone number stating it belongs to technical support team members
Main danger Can lead to privacy issues or more severe damage to the machine, stolen money
Distribution Deceptive websites, software bundling
Elimination Exit the browser and clean the system using Reimage Reimage Cleaner Intego
Affected system This scam mostly targets MacOS devices
Targeted country In most cases, it appears affecting victims in Germany

The particular Fehler # AP7MQ79 scam is delivering pop-up messages on the browser and then redirects to other fake error pages that encourage calling the fake tech security number 040-87-40-94-19. This type of scam focuses on scaring people and making them believe that a device is either infected with malware or crashes due to virus activity.[1] 

The main purpose of Fehler # AP7MQ79 virus is to get into contact with a victim because this way criminals can lure money directly from them or ask to give the remote access to the affected system. Then additional scripts can be launched, or keystroke loggers and similar malware infiltrated to collect valuable information for later use.[2]

Error #AP7MQ79 is a scam known all over the world, but the more recent activities appeared in Germany and targeting devices that support Mac operating systems withFehler # AP7MQ79 message. However, Windows users shouldn't feel safe because various other technical support scams spread all over the world regardless of the OS. 

The alert displayed by Fehler # AP7MQ79 scam shows the following message for English-speaking victims:

*** ERROR # AP7MQ79. ***

Windows was blocked due to suspicious activity

The following information may be lost:

1. Passwords
2. Browsing history
3. Sensitive information (credit cards)
4. Files on the hard disk

Do not ignore this critical warning. Closing this page will disable your computer access to prevent further damage to our network

Please call: + 1-800-865-097

Contact us immediately so that our technicians can guide you through the process of removing the phone. Please call us within 5 minutes to prevent your computer from being disabled.

An almost identical alert appears on Germany-based victims of Fehler #AP7MQ79 scam, the only difference is the language and OS that gets affected. This error is caused by adware-type cyber infection, so there is no real risk for your data or the system since the message stating about malware damage is only there to scare you. 

The scam that targets Germany and MacOS users in particular – Fehler # AP7MQ79 is created as a typical pop-up scam to make people think their computer need s help from technical support and that the number provided belongs to the team who can give this service.

Unfortunately, technicians are not going to help you since there is nothing to fix. Scammers want to make people pay up by sending Fehler # AP7MQ79 alerts. Typically these people try to get remote access to victims' computer and pretend to give a particular service and help to make the device perform better.

However, when fake technicians behind Fehler # AP7MQ79 virus get on your machine, they ask for a payment transfer or personal information. When people have access to your device, they can install malware which is later on collecting information you enter during the online banking login and payment process. 

Fehler # AP7MQ79 scam
Fehler # AP7MQ79 is a technical support scam that scares users into thinking their computer has crashed due to the virus attack.

You need to remove Fehler #AP7MQ79 because information about your device, personal details or even credit card or banking information can be used in other scams, later on, lead to privacy issues. Experts[3] always note how dangerous is revealing your information, since this data about various online users is very valuable on the Dark Web.

Fehler # AP7MQ79 removal is not that difficult as it may seem. The main program which causes these alerts is the adware that hides on the system. You can find it and delete it using the anti-malware program. Tools like Reimage Reimage Cleaner Intego scan the system entirely and indicate all possible intruders, clean them off the computer thoroughly.

Avoid potentially unwanted programs and cyber threat infiltration

Adware, browser hijackers and other potentially unwanted programs are mostly known for delivering commercial content and intrusive advertisers' behavior. However, a bigger issue with these cyber infections is the activity causing more than the unwanted behavior because adware-type threats create scam messages and fake alerts.

These programs come to the system during an insecure freeware installation or from the deceptive website where you get programs or updates without paying close attention. When you choose Advanced or Custom options during the installation, you get the opportunity to de-select additional applications from the list.

Choose your freeware providers wisely and get program updates or tools from official developers or providers only. Going for reputable sources can help avoid cyber infections like PUP infiltration. 

Make sure to scan the system entirely to remove Fehler # AP7MQ79 virus alongside related programs

For the best Fehler # AP7MQ79 removal results, you need to get help from professional anti-malware tools. It is not enough to exit the window or redirect, alert message. You only avoid additional redirects or pop-up messages, but the main adware is still on the machine.

To remove Fehler # AP7MQ79 itself and completely from the affected device, get a reputable anti-malware program and scan your computer entirely. This full system check helps to find all potential threats and delete them so that you can forget about these fake alerts. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Fehler # AP7MQ79, follow these steps:

Delete Fehler # AP7MQ79 from Windows systems

Get rod of Fehler # AP7MQ79 scam and clear the system fully:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Fehler # AP7MQ79 and related programs
    Here, look for Fehler # AP7MQ79 or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove Fehler # AP7MQ79 from Mac OS X system

Since Fehler # AP7MQ79 affects MacOS, make sure to check the system paying close attention

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Fehler # AP7MQ79 or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate Fehler # AP7MQ79 from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Fehler # AP7MQ79 and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Fehler # AP7MQ79 removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase Fehler # AP7MQ79 from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Fehler # AP7MQ79 should be removed from your Microsoft Edge browser.

Get rid of Fehler # AP7MQ79 from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Fehler # AP7MQ79 and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Fehler # AP7MQ79 removal. Click on 'Reset Firefox' button for a couple of times

Uninstall Fehler # AP7MQ79 from Google Chrome

Additional extensions or add-ons can affect the performance of your machine. Clear the browser or set it to default

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Fehler # AP7MQ79 and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Fehler # AP7MQ79 removal. Click on 'Reset' button to complete your removal

Delete Fehler # AP7MQ79 from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Fehler # AP7MQ79 or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Fehler # AP7MQ79 removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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