Severity scale:  
  (29/100)

Remove Findwhatever (Removal Guide) - updated Aug 2018

removal by Julie Splinters - - | Type: Adware

FindWhatever – a dubious application that spams Google Chrome, Internet Explorer and other browsers with invasive advertisements

Findwhatever adware

FindWhatever is an adware[1] application that typically infiltrates users' machines using software bundling and tracks users' non-personally identifiable information. Although not considered to be malware, these dubious programs can cause havoc on the computer. Upon invasion, the PUP changes browser settings immediately and starts displaying pop-ups, deals, banners, coupons, in-text links and other adverts. Users can be brought to sponsored content via redirects as well. Additionally, the PUP is flagged by multiple AV engines, and that's why many users refer to it as FindWhatever virus.

Summary  
Name FindWhatever 
Type Adware 
Infiltration Software bundling, advertisement banners
Affected browsers Google Chrome, Internet Explorer, Mozilla Firefox, etc.
Symptoms Intrusive ads, redirects, sponsored links, etc.
Detection and elimination use ReimageIntego

FindWhatever does not infiltrate systems using its own means, unlike most malware does. For example, most ransomware or trojans use intrusive techniques like spam emails, password brute-forcing, software vulnerabilities and similar. However, for adware installation, users' intervention is required, and that is where software bundling comes in.

Although adware is not the same as malware, keeping FindWhatever on your computer is unsafe, to say the least. Several modifications to your system are made:

  • several tasks can be running in the background
  • your homepage, new tab and search engine can be altered
  • additional components (toolbars, add-ons, browser extensions, etc.) can be installed without consent
  • intrusive advertisements pop-up on all pages visited
  • redirects lead to phishing, scam and other questionable websites

It goes without saying that such activity on your computer can eventually lead to malware infiltration. If unlucky, you could be redirected to a page where malicious JavaScript[2] can install malware on your computer automatically. Therefore, if you have been redirected to the dubious site, close down your browser and proceed with FindWhatever removal procedure.

To add to all that, FindWhatever virus also tracks its users. That means that information like IP address, apps installed, bookmarks, search queries, sites visited, links clicked, and similar data is carefully collected and shared with third-parties for marketing purposes. FindWhatever authors generate revenue whenever sponsors' products or services are bought.

All in all, if you value your privacy and do not want malicious programs to be installed on your PC, remove FindWhatever ASAP. We suggest using ReimageIntego security software for a quick solution.

Findwhatever virusFindwhatever is an adware program that spams each of the installed browsers with countless ads

Avoid Recommended installation settings

If you want to avoid unwanted programs on your computer, you should pay attention to your internet browsing habits, as well as program installation procedure, experts[3] recommend. Software bundling is a deceptive technique and users are often tricked into installing additional components apart from their desired application without notice.

Freeware and shareware developers often hide adware and other PUPs in Advanced or Custom installation settings. Because users often rush the procedure, they do not bother with this settings and pick Recommended or Quick mode. That is the biggest mistake, as users can usually see optional installs only if they select Advanced mode. 

Thus, carefully read through the installation instructions and never use Recommended settings if you want to avoid annoying applications like adware.

Remove FindWhatever from your device in two different ways

FindWhatever removal might be either smooth or complicated. First of all, it depends on how long the application has been lurking on your computer. If the dubious app was able to perform its activities for a while, it is highly likely that you have other unwanted apps installed, which might not be easy to identify. For that reason, we recommend using security software. Simply download one of the programs offered below and perform a full system scan.

Alternatively, if you are an advanced computer user, you can also remove FindWhatever virus manually. We prepared instructions that you can use for the procedure. However, make sure that you make no mistakes while following it, as incorrect elimination might result in removal failure.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Findwhatever, follow these steps:

Uninstall Findwhatever from Windows systems

To eliminate FindWhatever from Windows OS, follow these steps:

To remove Findwhatever from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Findwhatever (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase Findwhatever from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Findwhatever from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Findwhatever-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Findwhatever, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Findwhatever and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Findwhatever-related entries.Uninstall from Mac 2

Eliminate Findwhatever from Internet Explorer (IE)

Make sure you reset Internet Explorer to make sure that all the traces of the PUP are gone:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Findwhatever and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Findwhatever removal.Reset Internet Explorer

Delete Findwhatever from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Findwhatever-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Findwhatever from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Findwhatever and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Findwhatever did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Findwhatever removal.Reset Firefox 2

Remove Findwhatever from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Findwhatever by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Findwhatever-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Findwhatever removal.Reset Chrome 2

Uninstall Findwhatever from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Findwhatever and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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