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Findwhatever. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Adware

FindWhatever – a dubious application that spams Google Chrome, Internet Explorer and other browsers with invasive advertisements

Findwhatever adware
Findwhatever is a potentially unwanted application that enters users' machines using software bundling

FindWhatever is an adware[1] application that typically infiltrates users' machines using software bundling and tracks users' non-personally identifiable information. Although not considered to be malware, these dubious programs can cause havoc on the computer. Upon invasion, the PUP changes browser settings immediately and starts displaying pop-ups, deals, banners, coupons, in-text links and other adverts. Users can be brought to sponsored content via redirects as well. Additionally, the PUP is flagged by multiple AV engines, and that's why many users refer to it as FindWhatever virus.

Summary  
Name FindWhatever 
Type Adware 
Infiltration Software bundling, advertisement banners
Affected browsers Google Chrome, Internet Explorer, Mozilla Firefox, etc.
Symptoms Intrusive ads, redirects, sponsored links, etc.
Detection and elimination use Reimage

FindWhatever does not infiltrate systems using its own means, unlike most malware does. For example, most ransomware or trojans use intrusive techniques like spam emails, password brute-forcing, software vulnerabilities and similar. However, for adware installation, users' intervention is required, and that is where software bundling comes in.

Although adware is not the same as malware, keeping FindWhatever on your computer is unsafe, to say the least. Several modifications to your system are made:

  • several tasks can be running in the background
  • your homepage, new tab and search engine can be altered
  • additional components (toolbars, add-ons, browser extensions, etc.) can be installed without consent
  • intrusive advertisements pop-up on all pages visited
  • redirects lead to phishing, scam and other questionable websites

It goes without saying that such activity on your computer can eventually lead to malware infiltration. If unlucky, you could be redirected to a page where malicious JavaScript[2] can install malware on your computer automatically. Therefore, if you have been redirected to the dubious site, close down your browser and proceed with FindWhatever removal procedure.

To add to all that, FindWhatever virus also tracks its users. That means that information like IP address, apps installed, bookmarks, search queries, sites visited, links clicked, and similar data is carefully collected and shared with third-parties for marketing purposes. FindWhatever authors generate revenue whenever sponsors' products or services are bought.

All in all, if you value your privacy and do not want malicious programs to be installed on your PC, remove FindWhatever ASAP. We suggest using Reimage security software for a quick solution.

Avoid Recommended installation settings

If you want to avoid unwanted programs on your computer, you should pay attention to your internet browsing habits, as well as program installation procedure, experts[3] recommend. Software bundling is a deceptive technique and users are often tricked into installing additional components apart from their desired application without notice.

Freeware and shareware developers often hide adware and other PUPs in Advanced or Custom installation settings. Because users often rush the procedure, they do not bother with this settings and pick Recommended or Quick mode. That is the biggest mistake, as users can usually see optional installs only if they select Advanced mode. 

Thus, carefully read through the installation instructions and never use Recommended settings if you want to avoid annoying applications like adware.

Remove FindWhatever from your device in two different ways

FindWhatever removal might be either smooth or complicated. First of all, it depends on how long the application has been lurking on your computer. If the dubious app was able to perform its activities for a while, it is highly likely that you have other unwanted apps installed, which might not be easy to identify. For that reason, we recommend using security software. Simply download one of the programs offered below and perform a full system scan.

Alternatively, if you are an advanced computer user, you can also remove FindWhatever virus manually. We prepared instructions that you can use for the procedure. However, make sure that you make no mistakes while following it, as incorrect elimination might result in removal failure.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

Offer
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Reimage (remover) Happiness
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Reimage (remover) Happiness
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Findwhatever, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Findwhatever from Windows systems

To eliminate FindWhatever from Windows OS, follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Findwhatever and related programs
    Here, look for Findwhatever or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Findwhatever from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Findwhatever or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Findwhatever from Internet Explorer (IE)

Make sure you reset Internet Explorer to make sure that all the traces of the PUP are gone:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Findwhatever and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Findwhatever removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Findwhatever from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Findwhatever should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Findwhatever from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Findwhatever and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Findwhatever removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Findwhatever from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Findwhatever and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Findwhatever removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Findwhatever from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Findwhatever or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Findwhatever removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References