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Remove Foqe ransomware (Virus Removal Instructions) - Free Guide

removal by Lucia Danes - -   Also known as foqe virus | Type: Ransomware

Foqe ransomware – a virus that will rename all your files to .foqe

Foqe ransomwareFoqe ransomware is a Djvu virus variant that focuses on money extortion

Foqe ransomware is a virus that attacks Windows computers and makes common files on the machine locked to get money transfers in the form of cryptocurrency. This threat spreads with the help of software cracks and pirated program installers. Once inside, it uses a strong army-grade encryption algorithm[1] to lock up all documents, archives, videos, music, and other files, adding .foqe extension to them. After that, ransomware delivers a _readme.txt text file, which includes instructions on how to recover the encrypted data and particular demand of money for the alleged decryption tool.

According to Foqe virus and the whole DJVU ransomware family authors, victims need to contact them via helpmanager@mail.ch, restoremanager@airmail.cc email, and provide their personal ID that is created uniquely for each victim separately. Once that is done, users should receive further instructions to proceed with the payment of $490/$980, provided in Bitcoin cryptocurrency. Nonetheless, we do not recommend contacting the attackers because they might not deliver the required decryption tool. Besides, in some cases, data encrypted by this crypto-virus might be recovered with the Emsisoft Decryption tool designed for this malware strain. Unfortunately, it works for some of the variants only because it is based on the previously used techniques that involve offline IDs and less powerful encryption procedures.

Name  foqe ransomware, .foqe file virus, foqe virus
Type Ransomware, crypto-virus, file locking virus
Malware family Djvu/STOP virus family
Extension Files appended with .foqe extension, e.g., “picture.jpg” is turned into “picture.jpg.foqe”
Ransom note  _readme.txt file stores the message from virus creators and explains what happened to your system and data
Contact  helpmanager@mail.ch, restoremanager@airmail.cc
File recovery  If no reliable backups are available, recovering data is almost impossible. Nonetheless, we suggest you try the alternative methods that could help you in some cases – we list some system features below. Also, try the decryption tool and check if Ids used for your computer are offline, or try to restore media files with the repair application
Distribution The intruder can infiltrate the system when users pay less attention than needed to details like torrent files, malicious sites, or senders of the email.[2] Malicious macros and infected files are the most used vectors for this family of ransomware
Malware removal  Perform a full system scan with powerful anti-malware or security software and remove Foqe ransomware
System fix Malware can seriously tamper with Windows systems, causing errors, crashes, lag, and other stability issues after it is terminated. To remediate the OS and avoid its reinstallation, we recommend scanning it with the ReimageIntego repair tool that can indicate and even fix some virus damage for you

Foqe ransomware is the version of a notorious virus that is related to many changes in the system. This ransomware can affect the machine's crucial functions, ensure the persistence, and trigger other changes, so the computer is working in favor of criminals. There are more than 250 versions including Lyli and Moss

The operating system is not affected by encryption because Foqe ransomware virus triggers the encoding of commonly used files. Images, documents, archives, and other similar files get altered and locked by the threat, so the user cannot open or tell what is in the file at all if the name is not indicating anything. 

In particular, the name is not getting changed, but at the end of the original name and filetype extension appears the .foqe appendix that indicates files affected by the cryptovirus from untouched data. Then, malware creators can release the ransom note with further steps and contact information of these criminals behind the Foqe file virus, money-extortion statement.

The _readme.txt delivers the following message:

ATTENTION!

Don’t worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-gSEEREZ5tS
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
Please note that you’ll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

To get this software you need write on our e-mail:
helpmanager@mail.ch

Reserve e-mail address to contact us:
restoremanager@firemail.cc

Your personal ID:

Unfortunately, all the changes to the data and system functions significantly affect Foqe ransomware removal's success. You might have fewer options for cleaning the machine when AV tools get disabled or affected in a different way. Encryption is not the only process that a threat can run on the machine it infiltrates.

Foqe ransomware virusFoqe ransomware is a type of virus that holds user files hostage until a ransom of $980/$490 is paid

All the issues that .Foqe file virus creates require anti-malware tools

There are many changes that this infection triggers, regardless of the data encryption itself. Foqe ransomware can damage your machine in time if you let the intruder run for a while. Cybercriminals aim for the cryptocurrency gain, but the damage done on the machine can trigger more than you think. You can find affected parts or even fix these issues using ReimageIntego.

First of all, your device cannot run properly and fight the infection as it is supposed to when you cannot run AV or security tools to eliminate Foqe ransomware. You can terminate this ransomware with SpyHunter 5Combo Cleaner or Malwarebytes, but you might need to enter the Safe Mode first, so the program is running smoothly without interruption.

You need to be concerned about your device's state and the security before you even consider the data recovery. There are issues that this virus might create, so your files get permanently damaged when you add new copies of files when the Foqe ransomware virus itself is still active.

Recovery options are limited. Especially now, since Foqe virus managed to alter the encryption algorithm, make powerful changes in encryption and persistence. You need to avoid even thinking about paying these criminals, so you can recover the device after infection and restore files.

Foqe ransomware encrypted filesIn some cases, users might be able to recover .Foqe files by using a free decryptor

Remove Foqe virus by cleaning all the traces of this infection 

You can remove the threat by running the proper anti-malware tool on your device, so the intruder is detected[3] and properly eliminated. It might be difficult to remove Foqe ransomware because it damages more than your commonly used files, but there are particular tools for such procedures.

When Foqe ransomware virus infiltrates the machine, it can damage the machine, functions, programs, direct files in the system folders. For such damage, you need a tool like ReimageIntego because manually interfering with these parts of the machine can trigger permanent corruption.

As for the system cleaning and data recovery, you need a proper Foqe ransomware removal first, before any of the file recovery procedures. When you run SpyHunter 5Combo Cleaner or Malwarebytes on the machine, you can find and eliminate all malware, even those intruders that you haven't noticed symptoms of. 

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Foqe virus, follow these steps:

Remove Foqe using Safe Mode with Networking

Reboot the machine in Safe Mode with Networking, so you can properly check the system for any malicious programs and remove Foqe virus fully

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Foqe

    Log in to your infected account and start the browser. Download ReimageIntego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Foqe removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Foqe using System Restore

System Restore can help with the recovery of safety on the computer because this feature allows restoring the system into a previous version

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Foqe. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that Foqe removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Foqe from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Foqe, you can use several methods to restore them:

Data Recovery Pro is the option for Foqe ransomware file restoring

When your files get encrypted, locked, or otherwise deleted, damaged, you can rely on this program and restore them yourself

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Foqe ransomware;
  • Restore them.

Windows Previous Versions is the feature that helps to restore individual data on the system

If the System Restore feature gets enabled, you can try Windows Previous Versions as an option for .foqe files

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer – feature for data recovery after threat attacks

If Foqe virus left shadow Volume Copies alone, you can rely on the ShadowExplorer and restore at least some of the data

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

A possible decryption tool might not work for everyone

You might rely on Emsisofts Djvu decryptor and see if it can help

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Foqe and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Lucia Danes
Lucia Danes - Virus researcher

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