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Remove virus (Improved Instructions) - Chrome, Firefox, IE, Edge

removal by Olivia Morelli - - | Type: Browser hijacker

Reasons why search cannot be trusted

The aim of virus is to access your computer. Once it manages to do it, it takes Chrome and Firefox browsers under control. This computer infection affects web browsing sessions and impedes access to your favorite websites because all that it wants is to force you to enter its affiliate websites. This shady program falls into potentially unwanted programs (PUPs) and browser hijackers[1] category, which means that it won’t be too hard to remove related components from the system. There are a lot of reasons why you shouldn’t use the search engine provided on the indicated site, and one of them is definitely the redirect[2] problem. Thanks to the greed of the developer of this browser hijacker, the described website suggests using a search engine that always provides altered search results. You are going to receive a mixture of organic and sponsored search results[3], and sometimes it can be hard to realize which ones are the reliable ones. Do not risk visiting shady websites just because the described search engine appears in your browser. There are a lot of other search engines that do not seek to lure the user into vague websites just to generate pay-per-click revenue.

Questions about virus virus
As soon as virus sneaks into the system, it finds and compromises Chrome and Firefox browsers.
We assume that it decides what search results to display based on user’s browsing habits and his/hers interests. The browser hijacker knows what interests you, how you interact with ads, what websites do you visit and what do you search for online. It gathers such information by installing tracking cookies[4] and web beacons into victim’s computer system. Sadly, we do not believe that such information is going to be used for your benefit. Keep in mind that when in control of such information, the described browser hijacker can provide interesting-looking content to you, but fill it with suspicious third-party links, and as soon as you click on them, you can be taken to highly suspicious/dangerous Internet pages. Some of these pages might try to persuade you into installing suspicious programs or providing your personally-identifiable information, and it could end up on bad terms. If cyber security matters to you and you would like to keep your PC spyware and malware free, better remove redirect virus right away with programs like Reimage Reimage Cleaner Intego. Alternatively, you can try to follow removal guidelines given below this article. However, we have already heard some complaints that hijacker uses new techniques to hide itself in the computer system, so we want to warn you in advance that it won’t be too easy to eliminate this browser hijacker manually.

All about promotion campaigns

In order to encounter the described search engine, one needs to allow hijack to happen. This browser hijacker is likely to be distributed via freeware/shareware downloads because for software developers, promoting third-party software is an easy way to earn money. However, users typically regret installing potentially unwanted programs, but they do not know when and how did they install them. Consequently, they tend to say that their computers were hacked/compromised/changed by malicious programs or viruses. That is not true. Browser hijackers, or at least the vast majority of them can be installed only with user’s permission, which means a little of user’s interaction is required. Let us explain how such programs take control of user’s computer. They arrive in a bundle with freeware or shareware and present themselves as extremely useful applications that can somehow improve user’s experience. You should refuse to install such additional components[5] via Custom/Advanced software installation mode, and reject all advertised browser add-ons or programs one after another. This way, you will protect your PC from sneaky PUPs that try to hijack web browsers unnoticeably.

Best tips regarding removal procedure

If your PC has been compromised by virus and now the annoying search engine is stuck in your browser, you should perform a system scan right away. Using a decent anti-malware program allows to skip the fuss and remove redirect virus quickly. If you do not want to use automatic spyware removal program, removal guide (provided below) should help you to solve the issue. However, understand that this browser hijacker may have made some extra modifications in the system, which are meant to prevent you from deleting If you can’t remove the hijacker with the help of tutorial given below, try one of our suggested anti-spyware tools.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Remove from Windows systems

Search for unknown programs and uninstall them. You might find a program called FunnySurfing – delete it without any hesitation.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Get rid of from Mozilla Firefox (FF)

Mozilla Firefox is one of the browsers that virus seeks to infect. It typically adds FunnySurfing extension to it, so your task is to find and remove it. We also recommend you to remove all other Firefox extensions that, in your opinion, look shady.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

Almost every browser hijacker aims to contaminate the most popular web browser – Google Chrome, and virus is no exception. Find and remove FunnySurfing extension to put an end to redirect problem.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Remove from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. lui says:
    March 21st, 2017 at 3:09 pm

    Thanks for recommending Reimage! Worked like a charm. My computer works perfectly again.

  2. Danna71 says:
    March 21st, 2017 at 3:11 pm

    Im surprised that browser hijackers are considered non-malicious.

  3. dualqz says:
    March 21st, 2017 at 3:11 pm

    This browser hijacker didnt make my surfing funny… so wheres da point huh

  4. gretta says:
    March 21st, 2017 at 3:11 pm

    What a nasty browser hijacker, really.

Your opinion regarding virus