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Remove virus (Removal Guide) - Sep 2019 update

removal by Jake Doevan - - | Type: Browser Hijackers is a browser hijacker that alerts web browser settings

The suspicious search engine

Questions about virus

Initialpage123 is a browser hijacker that has been disturbing users for years. The program is also considered to a potentially unwanted application due to its deceptive infiltration practices. It affects a variety of browsers, including Google Chrome, Internet Explorer, Safari, Mozilla Firefox, Safari, etc. Soon after the infiltration, Initialpage123 modifies each of the installed browser's settings by setting new tab URL, homepage and search engine to hxxp://initialpage123. From that point, users will be forced to browse through a hijacked engine and will encounter countless sponsored links, pop-up ads, redirects to suspicious websites, and other unwanted activities.

Name Initialpage123
Type Browser hijacker/PUP
Affected browsers Google Chrome, Internet Explorer, Safari, Mozilla Firefox, Safari, Opera etc
Distribution Software bundling, insecure sites
Main dangers Data exposure, malware infection
Elimination Check our guide below or use security software
Optimization After the PUP is deleted, scan your PC with Reimage to ensure best results

Unfortunately, Initialpage123 can quickly fill your search results with the sponsored links that can redirect you to fake survey sites or domains that promote infected updates. Keep in mind that you should be very careful with this search engine and don't forget to remove it from the system if it has already infiltrated it without your approval.

Beware that your attempts to replace domain with another one can fail. The majority of this kind of applications might append arguments to various shortcuts or install browser helper objects that protect this hijacker. However, you can perform automatic Initialpage123 removal on your computer. In this case, make sure you employ a reliable anti-spyware, such as Reimage.

Eliminating Initialpage123 browser hijacker is necessary for several reasons. First of all, it was installed without your knowledge and made modifications without asking your permission. Secondly, this simply designed search engine may not perform its primary function smoothly and credibly.  Nevertheless, it provides results from Yahoo database; they still might be altered. Therefore, instead of relevant links, you might find sponsored content on the results page.

The main concern is related to redirect issues. Clicking on third-party content might be dangerous. Search results or ads may redirect to the infected, phishing[1] or tech support scam[2] sites. So, using this tool might increase your chances to suffer from various cyber crimes.

The third reason why you should hurry up to remove Initialpage123 is that this application might collect personal information[3] about users, such as name, gender, date of birth and country. The biggest problem here is that aggregated details might be shared or sold to third-parties and affiliate companies. virus is a suspicious search engine that might provide altered search results.

Distribution techniques used by a browser hijacker

Distribution of potentially unwanted programs is usually performed with the help of other software. Method, which is applied to install several programs in one pack, is called “bundling.”

Sure, this virus is not a dangerous cyber infection that could infect computers just like ransomware viruses do. However, it can easily trick you to let it in. If you haven’t opted out optional applications during software installation, there is no surprise that you have to deal with hijack now.

If you installed a new program under Quick or Standard setup, you could not stop browser hijacker from entering the system. If you quickly rushed through Advanced or Custom setup, you probably have overlooked a pre-selected statement where you agreed to replace your former search provider.

Therefore, this PUP sneaked inside your device with your recently installed software. Next time make sure you choose Advanced/Custom installation wizard and carefully follow each step. removal guide

Initialpage123 removal does not require complicated steps because the virus does not belong to the family of hazardous cyber infections.[4] To get rid of this potentially unwanted program, you need to uninstall it via Add/Remove Programs list at first. Then, make sure you reset each of your web browsers to remove Initialpage123 from the device completely.

As we mentioned in the beginning, you can also opt for Automatic removal option to fix your computer after infiltration of this browser hijacker. In this case, you will be capable of thoroughly investigating the system and deleting all hijacker-related components.

To remove using this method, you need to install an anti-malware program and scan the affected computer with an updated tool. Within several minutes, all suspicious entries will be eliminated. Then, reset your browser and choose your preferred homepage address and search engine.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Eliminate from Windows systems

Manual Initialpage123 removal requires investigating the system and deleting all questionable programs from the device. Make sure that you delete all hijacker related components in order to avoid re-hijack.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

If you want to remove this hijacker from Internet Explorer, you need to reset it as shown below.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall virus from Microsoft Edge

To remove from Microsoft Edge, you need to follow these instructions.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF)

If you decided to get rid of this hijacker from Mozilla Firefox, you need to find all suspicious add-ons on your computer and remove them. For that, please, follow the instructions below.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

To fix Google Chrome, you need to follow the steps below.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Eliminate from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  1. Kirill says:
    April 5th, 2017 at 7:17 am

    I failed to install software correctly and hijacked my browser… I did not like this search engine..

  2. Oriana says:
    April 5th, 2017 at 7:18 am

    It took hours for me to find all components related to this hijacker. Its so annoying!

  3. Hay says:
    April 5th, 2017 at 7:19 am

    Well, I managed to delete it manually within several minutes. Great instructions, guys!

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