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Remove virus (Virus Removal Instructions) - Oct 2019 update

removal by Ugnius Kiguolis - - | Type: Browser Hijackers

InitialSite123 is a potentially unwanted application that hijacks Google Chrome, Mozilla Firefox, and other browsers redirect virus

Questions about virus

InitialSite123 is a browser hijacker that enters users' machines with the help of deceptive distribution methods, primarily software bundling. The unwanted application enters the computer unnoticed and performs several changes to Google Chrome, Internet Explorer, Mozilla Firefox and Safari, setting the new tab and the homepage address to The PUP then constantly disturbs web browsing settings by displaying alternative search results, displaying excessive advertisements on various domains, redirecting[1] users to suspicious websites and slowing down the web browser. InitialSite123 should be immediately eliminated once its presence is spotted. To find out how, please follow this article.

Name InitialSite123
Type Browser hijacker/PUP
Infiltration Software bundling, insecure sites
Symptoms Altered web browser settings, redirects, ads
Operating systems Windows, Mac, iOS, Android
Affected browsers Google Chrome, Internet Explorer, Mozilla Firefox, Opera, Safari, etc.
Elimination Check our step-by-step guide below this article
Optimization We recommend scanning the PC with Reimage – it will fix all the damage done by the PUP

InitialSite123 is one of the millions of hijackers that float around the internet and is almost identical to These type of applications never bring any benefits to the end user and instead might even harm the system and the user. For that reason, InitialSite123 removal should not be delayed, as, as long as the hijacker remains on the device, personal information and malware infections are real threats.

It would be wrong to call it InitialSite123 virus, as it is not malware. The software is legitimate, although it does use unfair distribution techniques and tries to deceive users with its alleged usefulness. In reality, potentially unwanted programs are created with only one goal in mind: to gain revenue (pay-per-click)[2] from advertisement, all at the infected users' expense.

Unfortunately, some adware or browser hijacking applications can be a real pain to eliminate, as traces might be left on the browser itself, and not the system. Thus, if you are dealing with InitialSite123 removal with no luck, you should know that the easiest and the most effective way to remove it is using reliable anti-malware software, although our guide below is just as effective.

Another downside of InitialSite123 is the constant sponsored links that are shown at the top of the search results. This is as well done in order to make users click on sponsored links and bring partners' more visits, which consequently increases the rank of the site.

However, such activity can completely destroy web browsing experience, as finding relative information becomes almost impossible. The unwanted ads can be eliminated only after you remove InitialSite123 virus from your computer.

Finally, security experts warn that most potentially unwanted apps collect a variety of anonymous information about its users, which can include, but is not limited to:

  • IP address;
  • ISP;
  • Web search history;
  • Links clicked;
  • Bookmarks added;
  • Cookies, etc.

The aggregated data then allows InitialSite123 developers to create profiles based on browsing habits, in a scheme that is called targeted advertisement. While, when done right, it can be used for benefiting the end user and the marketing team, the browser hijackers and other PUP authors may misuse the data. For example, cookies can stay in your browser up to 10 years, and they can say a lot about you.

As soon as you get rid of InitialSite123 hijack, we suggest you scan your machine with Reimage. This repair software can fix all the damage done that was related to the hijacking of web browsers. virus
Researcher shows the search engine on website. If this web page appears in your eyes every time you open Chrome or Mozilla, it means that your browsers were hijacked by virus.

Protecting your PC from browser hijackers

To avoid browser hijackers, adware-type programs and similar potentially unwanted software, you need to choose software download sources carefully. We strongly advise you to choose Custom or Advanced, and not Standard or Default installation settings for the setup. These settings will provide you with the list of suggested third-party downloads and allow you to drop them off.

If you don’t manually configure components of your download, remember – all programs bundled with your desired software will be installed without asking you twice[3]. That is the main reason why we do not recommend choosing Standard/Basic/Express/Default settings in software installers.

Such a program should be avoided, because they can unintentionally collect some personally identifiable details about the user, too. To protect your PC from unwanted apps and other shady programs that try to step into the computer system without the user’s permission, we suggest you download security application that specializes in PUP detection.

InitialSite123 removal techniques

To remove virus from your machine and the web browser, you need to follow the instructions provided below. Make sure you are attentive enough to find all add-ons and extensions that look suspicious to you. You should get rid of all add-ons that belong to the same developer because they can re-install this virus on your computer behind your back.

However, if you do not want to use a guide given below, you can perform InitialSite123 removal process with the help of security software which will take care of everything automatically.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Remove from Windows systems

To remove InitialSite123 from Windows, your goal is to find all shady-looking programs or those programs that were installed without your knowledge. Make sure you uninstall them according to these rules:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of from Mac OS X system

To remove this hijacker from Mac OS X, you must uninstall suspicious applications that were installed without your consent.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate from Mozilla Firefox (FF)

To remove InitialSite123 from Firefox, go to the list of all installed extensions and remove this add-on. If you can't find an extension with such name, look for other extensions installed on the same day and remove all of them.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

To fix Google Chrome after hijack, make sure you delete this extension from Chrome. Check what other questionable extensions are provided in the Extensions tab and delete them without a hesitation.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. Sunshie says:
    April 4th, 2017 at 9:05 am

    Thanks, I deleted virus, but I couldnt remove it manually. I believe this hijacker hides itself… I didnt know how to find it. It seems that regular instructions do not work 🙁

  2. mj says:
    April 4th, 2017 at 9:06 am

    well, I dont agree with that. I remove manually. These instructions are useful, I reckon.

  3. Gloria says:
    April 4th, 2017 at 9:07 am

    I cannot understand when and how my browser settings were changed! I cant remember installing anything lately. this virus must be using some other distribution techniques, i guess.

  4. Joe says:
    April 4th, 2017 at 9:08 am

    I cant understand why would someone want such annoying hijackers on their computers. who creates them?

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