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  (10/100) virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Browser hijacker is a PUP which pretends to be reliable search engine virus is a browser hijacker which can easily start redirecting[1] you to unknown websites against your will. This virus is also known as InitialSite123 and is almost identical to The main sign showing that you are dealing with it is its appearance instead of your homepage, a new tab page and the default search engine address. These changes are initiated only on Chrome and Firefox web browsers without users' approval and cannot be fixed easily. Despite that it is not a malicious program,[2] like a Trojan or ransomware virus, its removal procedure can be a pain in your neck because this virus immediately installs browser helper objects and similar components on your computer. If you are dealing with removal with no luck, you should know that the easiest and the most effective way to remove it is using reliable anti-malware software. redirect virus

Questions about virus

The main reason why Initialsite123 is considered an untrustworthy program is that it doesn’t really care about providing relevant information for its users. Instead, it strives for pay-per-click revenue[3], therefore, it incorporates numerous third-party links into its search results. Be careful when using the defined search tool because it might unexpectedly cause a redirect to a certain third-party website and force you to visit it. You can never know what awaits you on such sites, so better keep your distance from them. If you noticed that this search engine creates a path to shady gambling, adult-oriented or gaming websites that attack you with offers to install new programs or provide your personal information[4], stop using that search tool immediately and install a good anti-spyware software to remove the indicated browser hijacker immediately. The best way to remove it is to use Reimage or rely on manual instructions provided below the article.

Protecting your PC from browser hijackers

To avoid browser hijackers, adware-type programs and similar potentially unwanted software, you need to choose software download sources carefully. We strongly advise you to choose Custom or Advanced, and not Standard or Default installation settings for the setup. These settings will provide you with the list of suggested third-party downloads and allow you to drop them off. If you don’t manually configure components of your download, remember – all programs bundled with your desired software will be installed without asking you twice[5]. That is the main reason why we do not recommend choosing Standard/Basic/Express/Default settings in software installers. Such program should be avoided, because they can unintentionally collect some personally identifiable details about the user, too. To protect your PC from hijack and possibly other shady programs that try to step into the computer system without user’s permission, we suggest you removal techniques from Chrome and Mozilla browsers

To remove virus from Chrome and Firefox web browsers, you need to follow instructions provided below. Make sure you are attentive enough to find all add-ons and extensions that look suspicious to you. You should get rid of all add-ons that belong to the same developer because they can re-install this virus on your computer behind your back. However, if you do not want to use a guide given below, you can perform removal process with the help of security software which is presented to you here: 

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

WindowsMac OS XFirefoxGoogle Chrome

Remove from Windows systems

To remove InitialSite123 from Windows, your goal is to find all shady-looking programs or those programs that were installed without your knowledge. Make sure you uninstall them according to these rules:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XFirefoxGoogle Chrome

Get rid of from Mac OS X system

To remove this hijacker from Mac OS X, you must uninstall suspicious applications that were installed without your consent.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XFirefoxGoogle Chrome

Eliminate from Mozilla Firefox (FF)

To remove InitialSite123 from Firefox, go to the list of all installed extensions and remove this add-on. If you can't find an extension with such name, look for other extensions installed on the same day and remove all of them.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XFirefoxGoogle Chrome

Uninstall from Google Chrome

To fix Google Chrome after hijack, make sure you delete this extension from Chrome. Check what other questionable extensions are provided in the Extensions tab and delete them without a hesitation.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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