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Gerber ransomware 1.0. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware

Gerber ransomware 1.0 – a new ransomware that uses old tricks

Gerber ransomware 1.0
Gerber ransomware 1.0 is a virus that locks up personal data and demands ransom to be paid for its release

Gerber ransomware 1.0 is a cryptovirus that was newly discovered by an independent security researcher Petrovic.[1] The malware enters computers with the help of various distribution methods, including unprotected RDP,[2] spam emails, exploits, insecure sites, fake updates, and others. Soon after infiltration, it scans the computer for files to encrypt: videos, images, documents, and similar personal data. Once detected, the files get encrypted by a strong encryption algorithm and the .XY6LR extension added. Additionally, users can view a ransom note DECRYPT.txt inside each of the affected folders. Gerber ransomware 1.0 also opens a GRBR Decryptor program window, which contains the instructions on what to do next. Users are urged to email cybercriminals via the sobachka_thaabah@india.com.

SUMMARY
Name Gerber ransomware 1.0
Type Crypto virus
File extension .XY6LR
Ransom note DECRYPT.txt, GRBR Decryptor 
Decryptable? No
Elimination It is yet unknown which AVs detect the threat, but we recommend trying Reimage or Malwarebytes MalwarebytesCombo Cleaner for the elimination

It is not much known about Gerber virus yet. However, it is clear that bad actors seek to extort money from innocent victims, similarly to other ransomware authors. Typically, victims are asked to pay as much as a few thousand dollars in Bitcoin or another crypto for file decryption. Experts do not recommend contacting criminals and remove Gerber ransomware 1.0 instead. We suggest using comprehensive anti-malware solutions like Reimage or Malwarebytes MalwarebytesCombo Cleaner.

After the Gerber ransomware detects files that it was looking for, it modifies its name the following way: [filename].[extension].XY6LR. Therefore, a picture.jpg is turned into picture.jpg.XY6LR. From that point, users are unable to gain access to any of the encoded files and need to get a decryptor to do so. Unfortunately, at the time of the writing, no decryptor has been created yet, and victims can only rely on backups or third-party software for file recovery.

The ransom note of Gerber ransomware 1.0 states the following:

Gerber Ransomware 1.0

Sorry, your computer was blocked by Gerber Ransomware 1.0.
If you want to restore, follow the steps:
(You can have a mail and file Decrypt.TXT)

  1. Send to the mail:sobachka_thaabah@india.com file: Decrypt.TXT
  2. Follow the message-instruction
  3. Get guarantees
  4. Decrypt files

Personal id: [redacted]

It is unknown what kind of guarantees crooks are talking about, but, as we already said, do not trust these people. They might simply not send you the key, and keep the money. Alternatively, Gerber ransomware 1.0 authors might send you malware instead, infecting your machine further.

You should perform Gerber ransomware 1.0 removal before trying to recover your data. In case you connect your backup device before the virus is eliminated, all your backup files will be encrypted as well.

Be aware that unsafe browsing can lead to malware infection

There are various ways how people can infect their computers with malware. However, users need to interact with the malicious payload in one way or another, because viruses don't just appear on the machine one day – they need to follow a specific set of instructions that are set by cybercriminals.

One of the most prominent ransomware distribution methods is spam emails. Bad actors employ bots to send out thousands of emails to unsuspecting users. The message either includes an attachment or a link that would redirect to a malicious site. The author of the email uses social engineering to make users click on the hyperlink or execute the attachment.

Other ransomware transmission methods include:

  • Exploit kits;[3]
  • Unprotected RDP;
  • Torrent files;
  • Fake updates;
  • Etc.

To make sure you avoid malware, you should install reputable security software, patch your system immediately after updates are out, use strong passwords, and avoid suspicious websites, as well as not click on random pop-ups.

Eliminate Gerber ransomware 1.0 by using anti-malware software

Gerber ransomware 1.0 removal should not be performed manually, as malware is complicated and embeds itself deep within system files. Regular users should rely on reputable security software to get rid of malware. To make sure that the process is smooth, you should enter Safe Mode with Networking as explained below. Additionally, you can try System Restore to stop the virus.

As soon as you remove Gerber virus, you can then proceed with file recovery procedure. You should restore your files from a backup or try alternative methods the instructions for we provide below.

Note: if you failed to recover your data, keep the copies of it. Security experts work on decryptors continually. Therefore, the one for Gerber ransomware 1.0 can be created at any time.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Gerber virus 1.0, follow these steps:

Remove Gerber virus 1.0 using Safe Mode with Networking

To remove Gerber ransomware promptly, enter Safe Mode with Networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Gerber virus 1.0

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Gerber virus 1.0 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Gerber virus 1.0 using System Restore

You can also use System Restore to stop the virus activity:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Gerber virus 1.0. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Gerber virus 1.0 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Gerber virus 1.0 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

We do not recommend contacting cybercriminals, even if you do not have a backup. 

If your files are encrypted by Gerber virus 1.0, you can use several methods to restore them:

You should try Data Recovery Pro to recover your files

Data Recovery Pro is a professional file recovery program that is especially effective recovering accidentally deleted or corrupted files. However, the application can sometimes help users who were infected with a ransomware virus.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Gerber virus 1.0 ransomware;
  • Restore them.

Windows Previous Versions feature might help you get some files back

This feature can only allow you recover files one-by-one; additionally, for this to work, System Restore should have been set up before the ransomware attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer might be the answer

ShadowExplorer is effective software that can recover all your data if Shadow Volume Copies fail to be deleted.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryptor is available yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Gerber virus 1.0 and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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