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Remove (Removal Guide) - Improved Instructions

removal by Jake Doevan - - | Type: Adware – an ad-supported program which might redirect you to potentially dangerous websites is adware[1] which enters the computer system in the same way as other PUPs – through bundling. Once installed, this program starts modifying browser settings such as the homepage. Moreover, virus starts producing a huge amount of ads which later on might cause regular browser struggles. Nevertheless, one of the most annoying and sometimes dangerous activities that this adware can perform is redirecting. You might be taken to a website which promotes dubious content. If clicked, such content might result in a secret installation of some type of malware.

Category Adware
Sub-category Potentially unwanted program
Ad types Pop-ups, pop-unders, banners, coupons
Purpose To gain revenue from advertising
Distribution techniques Adware spreads through free programs
Removal Install Reimage and get rid of the threat in a couple of minutes

You need to remove virus as soon as you spot such signs on your computer:

  • Browser's homepage has been modified without your permission;
  • Dubious redirects take you to questionable or developer-promoted web pages;
  • A big amount of ads, related to, is being produced frequently;
  • Infected browsers are facing crash downs/slowdowns.

Another valuable reason to perform the removal is this program's ability to collect non-personal details which relate to the user's browsing experience. Such data can be various sites visited, bookmarks saved, pages viewed, IP addresses and other content which developers can benefit from. Use Reimage to eliminate the PUP.

Moreover, developers have one main purpose while spreading adware-type programs such as Owners create advertisements which are based on the user's browsing experience. Each time a person clicks on such ad, the developers gain revenue from a marketing method called pay-per-click[2]. Adverts can come in different types of forms:

  • Pop-ups;
  • Pop-unders;
  • Banners;
  • Coupons.

Getting rid of adware is necessary if wanting to avoid consequences such as harmful redirecting, browsing-related data collecting, overloading ads, browser modifications, web browser slowdowns, and so on. After you remove the potentially unwanted program, make sure you take some precautionary measures to avoid adware in the future. PUP - adware which has an ability to collect browsing-activity related information.

Adware avoiding techniques

According to IT experts from[3], if you gain some knowledge of adware distribution methods, you will have a big chance of avoiding such unwanted programs. Ad-supported programs can be distributed by:

  • Bundles. Such software usually comes for free downloading sources from the Internet. We advise using only original installers when downloading various software. Moreover, you can track all downloads in the Custom/Advanced section. Here you will be able to opt-out all incoming programs you do not want to run on your PC;
  • Rogue pages. There are many questionable pages throughout the Internet that might involve unwanted or even harmful components. Such pages often lack protection and might even relate in a secret installation of a malware form. If you ever overcome a suspicious-looking page be quick to exit it and never return.

The safety of your computer is in your own hands. However, we recommend installing anti-malware software too. Security software will protect the PC system automatically and allow you to perform regular system scans to locate all threats possible. Note that you need to keep your antivirus program always up-to-date.

Delete adware

You can perform the removal in two different ways. The first one is called manual and requires more of the user's effort. You will need to open your infected browsers such as Google Chrome, Mozilla Firefox, Microsoft Edge, or Internet Explorer, and get rid of all adware-added web browser extensions, plug-ins, add-ons, and apps. However, if you find this method difficult, you can always eliminate the PUP by using anti-malware software.

To remove virus automatically, you can use programs from our suggested list or any software that you are likely to download. However, make sure you pick a reliable program, otherwise, some adware-related components might be left. Moreover, after you complete the elimination in an automatical way, make sure you do not forget to perform one more step. Refresh your browsers that were affected by adware to ensure that they are good for usage again.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

Remove adware from Windows with the help of these instructions:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Uninstall from Internet Explorer (IE)

Get rid of all adware-related components from Internet Explorer:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Get rid of from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

If Google Chrome got infected with adware, use these instructions to delete the PUP:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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