Severity scale:  
  (10/100)

Go.mail.ru virus. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Browser hijacker
12

Reasons why you cannot get rid of Go.mail.ru that simply

Go.mail.ru virus is a browser hijacker[1] that mainly targets Russian-speaking computer users[2]. Once installed, it sets hxxp://go.mail.ru/search as a search provider and default start page in every web browser available on victim's computer. It seems that Mail.ru virus mainly targets Chrome and Firefox users, so there's no surprise why victim's keep looking for answers to “как удалить go.mail.ru из chrome/firefox” online.

The search site that we briefly described appears in victim's web browsers as soon as they install some suspicious programs that promote go.mail.ru вирус. It quickly hops into the system and compromises web browsers such as Chrome or Firefox.

The spyware creators use the hijacked browser to display affiliate advertising, embed sponsored links and redirect the user to predetermined websites against his/her will. On top of it, the browser hijacker may attempt to make it difficult to revert these changes. It does that by installing additional browser add-ons and extensions which will automatically set the malicious domain as a homepage once the user tries to delete or reset them. It is also known that the hijacker creates C:\Program Files (x86)\Mail.Ru\ and C:\Users\Home\AppData\Local\Mail.Ru folders in the system.

All of those changes are made in order to keep the hijacker on the system – the longer, the better. That is the reason why so many victims find it hard to remove Go.mail.ru. This potentially unwanted program (PUP) is purely used to display advertisements and generate revenue by driving traffic to predetermined websites.

Unfortunately, when you look at these ads and advertised websites closely, you can notice that they look irregularly suspicious. They may promote online games, various click-bait articles or questionable sites that suggest trading binary options to make a living.

You should avoid getting into such sites because most of them are considered to be untrustworthy. Besides, if you interact with unfamiliar Internet sites without thinking, you can quickly install spyware or even malware programs or even disclose your private information to scammers. Think about general Internet hazards and do not trust every site you enter. Remember that even if mail.ru is a legitimate site itself, links to external sites that it provides might not be that secure to visit.

In other words, there is no reason to trust this questionable search site because it serves a huge amount of sponsored links in a form of search results, pop-ups or banners corresponding to victim's previous search queries, browsing history, IP address and other personally non-identifiable information that the hijacker collects via tracking cookies[3] and web beacons.

Though this might seem like a really rogue activity, browser hijackers are merely considered to be potentially unwanted programs (PUPs), whereas the term “virus” is left for some more serious cyber infections. Nevertheless, there are numerous problems that the victims of this PUP can surely take as a sign of a bad computer infection.

If you are one of them, you probably already know what we are talking about. If this is the case, skip to the end of this article where you will find Go.mail.ru removal guide. But if you are not infected and are merely interested in how this program works and how to avoid it, keep reading the following paragraphs.

Victims who undergo Go.mail.ru hijack often emphasize that they did not notice any suspicious signs of the virus infiltration until tons of banners, in-texts and pop-up ads started flooding their browsers. In fact, the virus may go about the system very stealthy, but there are some signs that may signify its presence before that.

Have you noticed that your computer has become sluggish and various applications on it don’t work as smooth as they used to? Is your browsing crashing frequently or you already had the taste of the annoying Go.mail.ru redirect issue? These might be the silent tell-tale signs which indicate that the computer is under the control of a malware infection.

Nevertheless, even if you notice them, by no means should you try to confront the virus yourself. Careless or simply inadvertent mistake can lead to more damage to the system; thus it is a lot more safer to remove Go.mail.ru using the assistance of professional antivirus software, such as Reimage.

Ways that such and similar browser hijackers are promoted

As we have already mentioned, Go.mail.ru is a Russian website, but it does not imply that you can only infect your computer if you live in this specific region, visit Russian websites or download software originating from this country. In fact, this potentially unwanted program mainly travels via software bundles, so there is no actual difference to what programs is it attached.

The important thing is to know how to disclose such programs and stop them from being installed on your computer. Fortunately, it is quite simple. When installing new programs on your computer, choose “Advanced” installation settings and follow the installation stages carefully. If some shady software package components emerge, eliminate them immediately and proceed the installation safely.

Quick ways to finish Go.mail.ru removal

There are several ways you can remove Go.mail.ru virus. One of them requires having an anti-spyware or anti-malware software, while the other requires some patience. You can find both Go.mail.ru removal options explained below.

Needless to say, no one wishes to be interrupted while browsing the web and since the browser redirect virus obstructs you from the smooth browsing, it is worth sparing a few minutes to eliminate it from the system. You can end its intrusive behavior either manually or automatically.

The manual hijacker removal tutorial our experts have provided below explains how you can terminate this PUP yourself. However, do not feel disappointed in yourself if you can't delete the hijacker manually – the hijacker switches its tactics from time to time to confuse the victims and make its removal a harder task. Besides, you need to remember that this virus might not be the only malicious program running on your computer. To remove the hijacker along with any other potentially infectious content from your device, scan it with an automatic antivirus tool.

You can remove Go.mail.ru automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Go.mail.ru virus you agree to our privacy policy and agreement of use.
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Go.mail.ru virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Go.mail.ru virus Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Go.mail.ru from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

To delete Go.mail.ru virus from Windows, you need to uninstall programs that are related to it. Keeping them on your computer system is a major problem and not all of the antivirus systems are capable of identifying them since some of them belong to spyware and not malware category.

Thus, we have prepared these instructions to help you get rid of the virus manually. We hope that you will manage to find the virus (which may be hiding under different titles) and banish it from the system successfully.

What is even more important is that you check shortcuts of Chrome, Firefox and other popular browsers the way that we described below. Sometimes browser hijackers compromise these shortcuts so that the user would experience redirects to the suspicious search site each time he opens a web browser.

TIP. This browser hijacker often tries to modify Registry keys, browser shortcuts and other system settings just to keep itself on the system. System settings, especially Windows Registry should be altered by experienced IT professionals only, so if you do not want to spend a day trying to delete the virus manually, we highly recommend using automatic spyware/malware removal tool. Make sure you update it to the latest version and run a couple of system scans to entirely eliminate the threat.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Go.mail.ru and related programs
    Here, look for Go.mail.ru or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Go.mail.ru from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Go.mail.ru from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Go.mail.ru or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Go.mail.ru from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Go.mail.ru and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Go.mail.ru removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Go.mail.ru virus from Microsoft Edge

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Go.mail.ru should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Go.mail.ru from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

To uninstall go.mail.ru redirect virus from Firefox, you need to delete Firefox add-ons related to it. We suggest looking for all kinds of suspicious add-ons, especially ones that promise you an “improved search experience.” Once you delete the suspicious Firefox add-ons, refresh your browser.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Go.mail.ru and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Go.mail.ru removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Go.mail.ru from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

To remove go.mail.ru from Chrome, you need to:

1. Delete associated browser extensions.

2. Delete suspicious URLs from “On Startup” setting and also from “Default Search” setting.

3. Reset Chrome browser.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Go.mail.ru and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Go.mail.ru removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Go.mail.ru from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Go.mail.ru or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Go.mail.ru, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Go.mail.ru removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Go.mail.ru registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Lucia Danes
Lucia Danes - Virus researcher

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Lucia Danes
About the company Esolutions

References