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Godra ransomware. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware

Godra – ransomware that targets Croatian computer users

Examples of Godra ransomware attack

Godra is a file-encrypting virus that has been noticed spreading in Croatia,[1] in December 2017. Malware affects Windows x64 systems and uses AES cryptography to corrupt files on the targeted device. After the attack, all data is locked with .godra file extension.

Following data encryption, Godra ransomware drops two files on the affected device:

  • KAKO OTKLJUČATI Vaše DATOTEKE.txt
  • KAKO OTKLJUČATI Vaše DATOTEKE.log

The .log file is responsible for delivering a pop-up notification that informs about data encryption and asks to send an email to godra@protonmail.com. Meanwhile, the .txt file includes a detailed explanation that users have to transfer 2.000 euros in 48 hours to restore files encrypted by Godra virus.

Data recovery instructions also include the link to the Bitcoin wallet address where victims are supposed to send ransoms and unique ID number. Once people make a transaction, they are asked to contact developers of Godra and provide their identification number via mentioned email address.

However, if victims do not pay in two days, the size of the ransom will double. If crooks do not receive the payment within 72 hours, they will delete encrypted files, says the ransom note. In order to give victims guarantee that Godra decryptor exists, criminals allow sending one file (up to 100 KB) for a free decryption.

However, security experts suggest not following these instructions because it may lead not only to data loss but money loss as well. Once you transfer the ransom, crooks might disappear and use your money for further cyber crimes. Instead of risking to increase the damage, you should remove Godra from the PC.

After the attack, you should restart your computer to Safe Mode with Networking and run a full system scan with malware removal software. The reputable program such as Reimage can perform Godra removal quickly.

Ransomware spread via malicious emails that pretend to be sent from well-known company Fina

Malware payload spreads as Prijedlog_za_ovrhu_urbr_220-2017.pdf file which is attached to the malicious email. The subject line of these emails are “Elektronička obavijest o pokretanju ovršnog postupka,” (translation to English: “Electronic Notice of Enforcement of Enforcement Procedure”) and they look like sent from Croatian Financial Agency (FINA).

The company released an official statement on their website[2] warning users and customers to be careful. All their sent emails have a domain name fina.hr. Thus, any other endings of the emails are sent by cyber criminals.

However, users who open a malicious attachment, receive a notification from Adobe Acrobat Reader that it is unable to open this file. But opening this file is enough for ransomware to infiltrate the system.

Therefore, Croatian computer users should be cautious and do not rush to click attached .pdf file without checking if it was really sent from the legitimate company. The main signs of the malicious email are:[3]

  • grammar or spelling mistakes,
  • lack of credentials,
  • suspicious email address,
  • you do not use FINA's services.

Therefore, before opening an email attachment, you have to check information about the sender online and make sure that it’s actually safe to open.

Elimination of the Godra ransomware virus

To remove Godra from the device, you have to obtain reputable malware removal software. Trying to locate and delete ransomware-related components might lead to irreparable damage to the system. Thus, you have to use automatic virus removal tools.

We recommend Reimage or Plumbytes Anti-MalwareMalwarebytes Malwarebytes for Godra removal. However, feel free to use your preferred software as well. However, don’t forget to update it before running a system scan! Additionally, if malware prevents from installing or running security tool, follow the guide below.

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If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternate Software
Malwarebytes
Alternate Software
Combo Cleaner

To remove Godra virus, follow these steps:

Remove Godra using Safe Mode with Networking

To enable automatic ransomware removal, follow these steps:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Godra

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Godra removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Godra using System Restore

This method might also help to disable Godra ransomware and perform its automatic removal:]

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Godra. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Godra removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Godra from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Godra, you can use several methods to restore them:

Data Recovery pro might help to restore files with .godra extension

Nevertheless, it's not an official decryption software; it might still help to recover some of the corrupted files.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Godra ransomware;
  • Restore them.

Windows Previous Versions feature helps to access the most important data

This Windows OS feature allows accessing saved files before Godra ransomware attack. However, it allows copying only individual files and under one condition – System Restore had to be enabled before the assault.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try ShadowExplorer

If ransomware did not delete Shadow Volume Copies of the targeted files, you can restore files using ShadowExplorer:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

The official Godra Decryptor is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Godra and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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References